These are the ideal printers, barcode scanners and accessories to use with Lightspeed Retail. We also test and support the Google Chrome and Mozilla Firefox browsers. Lightspeed Retail works best with our recommended hardware and browsers and we're happy to help you set it up. Contact us and we'll get you going.
Purchasing hardware
If you would like to purchase hardware from us, please email sales@lightspeedhq.com or your Sales Account Manager. Alternatively, you can contact Support as they can coordinate a phone transfer or a callback request. For personalized gift cards, we recommend purchasing them from Plastic Printers. If you choose to buy you hardware elsewhere, verify that you're purchasing the supported models listed here.
| Important | Lightspeed only provides support for the hardware listed below. If your hardware is not included in our list of supported hardware, contact the hardware manufacturer for setup and configuration instructions. |
Mozilla Firefox compatibility
Supported
For optimal functioning with Lightspeed Retail, we recommend staying up-to-date with the latest available Mozilla Firefox version and our Retail Support team can help you with the compatible operating systems listed below.
To learn how to update your Mozilla Firefox browser to the latest version, please visit Firefox Support.
| Mozilla Firefox | Operating System |
| Latest version recommended | Windows 7 or higher |
| Latest version recommended | Mac OS X 10.9 or higher |
Unsupported
Because Mozilla Firefox is no longer pushing updates to the below operating systems, our Retail Support team will no longer be supporting them as of May 1st 2018.
To remain up-to-date and continue with support, we recommend consulting an IT professional about updating your Windows operating system (if it's possible). To learn how to update the software on your Mac, please visit Apple Support.
For more information on Mozilla Firefox's compatibility, please visit Firefox Support.
| Mozilla Firefox | Operating System |
| Version 52 or lower | Windows XP and Vista |
| Version 48 or lower | Mac OS X 10.8 or lower |
Barcode scanners
| Manufacturer | Model |
| Honeywell | Voyager USB 1200g (wired) and 1202g (wireless) (Desktop) |
| Socket Mobile | 7Ci/7Di (1D Barcodes) and 7Pi/7Qi/7Xi (2D Barcodes) (iPad) |
| Zebra | CS4070 Bluetooth scanner (supports all barcode types) (iPad) |
Receipt printers
| Manufacturer | Model |
| Star Micronics | |
| Star Micronics | |
| Star Micronics | |
| Star Micronics | |
| Star Micronics | |
| Star Micronics |
|
| Epson (Canada and US) |
|
| Epson (Canada and US) |
|
| Any manufacturer |
|
Cash drawers
| Manufacturer | Model |
| APG | Vasario VB320-BL1616 |
| APG | Vasario VB320-BL1618 |
| APG | Vasario VB320-BL1915 |
| Star Micronics (Europe only) | CB-2002 |
Label printers
| Manufacturer | Model |
| Zebra | ZD41022-D01M00EZ (Desktop only) |
| Zebra | ZD41022-D01W01EZ (Desktop and iPad) |
Card swipes and payment terminals
Our partner credit card services will provide you with the encrypted card readers compatible with their services.
| Payment Processors | Hardware Setup |
| Vantiv triPOS (US) | |
| Vantiv (US) | |
| Vantiv (Canada) | |
| Cayan (US) | |
| Element Express (US) | |
| Mercury Payment Services (US) | |
| iZettle (Brazil, Denmark, Finland, France, Germany, Italy, Mexico, Norway, Spain, Sweden, Netherlands, and UK) | |
| Worldline (Netherlands, Belgium and Luxembourg) | |
| Tyro (Australia) |
Optional accessories
Touchscreen display
A touchscreen display takes the place of your regular monitor and lets associates ring up sales quickly using touch input instead of a keyboard and mouse. You can choose between any touchscreens on the market that are compatible with your computer's operating system.