Hi. How can we help?

Search

Setting up the Lightspeed Retail stand for iPad

Lightspeed offers three different stands to integrate with your iPad or tablet. These stands are sleek, modern, and protect your device.

Currently, the Lightspeed Stand for iPad and Universal Stand for Tablets are available in the United States and Canada, and the Lightspeed Stand with Payments for iPad is available in the United States.

  • Lightspeed Stand for iPad

    Lightspeed Stand for iPad.

    • Crafted for stability, with a modern look and feel
    • Magnetic swivel base for customer interaction during checkout
    • Uses Lightspeed USB-C cable, with integrated charging built into the stand
    • Compatible with newer iPad models without Home buttons and with larger screens:
      • iPad 10th generation
      • iPad Air 5th generation
      • iPad Air 4th generation*
      • iPad Pro 11" 5th and 6th generations
      • iPad Pro 1st, 2nd, 3rd, and 4th generations*

      *Will require use of included spacers to make iPad fit into stand.

  • Lightspeed Stand with Payments for iPad

    Lightspeed Stand with Payments for iPad.

    • Embedded payments directly next to the iPad using Mobile Tap terminals
    • Crafted for stability, with a modern look and feel
    • Magnetic swivel base for customer interaction during checkout
    • Uses Lightspeed USB-C cable, with integrated charging built into the stand
    • Compatible with newer iPad models without Home buttons and with larger screens:
      • iPad 10th generation
      • iPad Air 5th generation
      • iPad Air 4th generation*
      • iPad Pro 11" 5th and 6th generations
      • iPad Pro 1st, 2nd, 3rd, and 4th generations*

      *Will require use of included spacers to make iPad fit into stand.

    The Mobile Tap (Chipper 2xBT) card reader uses Micro-USB, meaning it is incompatible with the integrated charging of this stand.

  • Universal Stand for Tablets

    Universal Stand for Tablets.

    • Supports iPad 9th Generation and older models and other tablets
    • Magnetic swivel base for customer interaction during checkout
    • Quick-removal option allows tablet to be easily removed from the base
    • Uses Lightspeed USB-C cable, with integrated charging built into the stand

Setting up your Lightspeed Stand for iPad

If using an iPad Air (4th or 5th generation) or 11” iPad Pro (1st-4th generation), adhere the included spacers onto the enclosure.

Illustration of Lightspeed Stand with spacers placed in the center and right of the stand.

  1. Connect the USB-C power cable to the opening on the base.

    Illustration of Lightspeed Stand showing USB-C power cable being plugged in on the left of the stand's base.

  2. Plug into a power source.
  3. Rotate the USB-C connector to its up position.

    Illustration of Lightspeed Stand with arrow pointing to USB-C connector.

  4. Make sure your iPad is turned on.
  5. Place the iPad onto the USB-C connector. Slowly push the iPad onto the connector until you feel it click into place.

    Illustration of Lightspeed Stand with iPad being placed. An arrow is pointing to show the iPad being slid into the stand towards the right.

  6. Look for the lightning bolt icon next to the battery icon to ensure the iPad is charging.
  7. Position the iPad into the enclosure.

    Illustration of Lightspeed Stand with iPad inserted. An arrow indicates that the iPad is being pushed flush with the stand.

  8. Place the bezel over the enclosure.

    Illustration of Lightspeed Stand with bezel being placed over the edges of the iPad.

  9. Press firmly around the edges to ensure the bezel is securely attached.

    Illustration of Lightspeed Stand with bezel placed. Illustrations of hands indicate that the bezel should be pressed down using thumbs.

Setting up your Lightspeed Stand with Payments for iPad

If using an iPad Air (4th or 5th generation) or 11” iPad Pro (1st-4th generation), adhere the included spacers onto the enclosure.

Illustration of Lightspeed Stand with Payments with spacers placed in the center and right of the stand.

  1. Connect the USB-C power cable to the opening on the base.

    Illustration of Lightspeed Stand with Payments showing USB-C power cable being plugged in on the left of the stand's base.

  2. Plug into a power source.
  3. Rotate the USB-C connector to its up position.

    Illustration of Lightspeed Stand with Payments with arrow pointing to USB-C connector.

  4. Make sure your iPad is turned on.
  5. Place the iPad onto the USB-C connector. Slowly push the iPad onto the connector until you feel it click into place.

    Illustration of Lightspeed Stand with Payments with iPad being placed. An arrow is pointing to show the iPad being slid into the stand towards the right.

  6. Look for the lightning bolt icon next to the battery icon to ensure the iPad is charging.
  7. Position the iPad into the enclosure.

    Illustration of Lightspeed Stand with Payments with iPad inserted. An arrow indicates that the iPad is being pushed flush with the stand.

  8. Place the bezel over the enclosure.

    Illustration of Lightspeed Stand with Payments with bezel being placed over the edges of the iPad.

  9. Press firmly around the edges to ensure the bezel is securely attached.

    Illustration of Lightspeed Stand with Payments with bezel placed. Illustrations of hands indicate that the bezel should be pressed down using thumbs.

Attaching and removing the Mobile Tap Reader

Before attaching the Reader, you should install the included adhesive pads. Place these two pads inside of the cut-out portion of your stand, at the bottom left and right corners.

Illustration of Lightspeed Stand with Payments with two adhesive strips installed into the cut-out section for the Reader.

To attach the Reader, place it onto the cut-out section of the stand. The magnet will secure it in place.

Illustration of Lightspeed Stand with Payments with Mobile Tap Reader being placed in the cut-out section.

To remove the Reader, lift it away from the magnetic base.

Illustration of Lightspeed Stand with Payments with Mobile Tap Reader being removed.

Setting up your Universal Stand for Tablets

  1. To enable 180° rotation of the stand, turn the base to the desired position.

    To disable stand rotation, turn the base so the cable is routed to the right.

    Illustration of Universal Stand base demonstrating cable exit sides.

  2. Lock rotation by screwing in the locking screw.

    Illustration of Universal Stand base with locking screw placed intthe center, being screwed in with a screwdriver.

  3. Feed the cable down through the stand, leaving the 180° connector at the top.

    Illustration of Universal Stand base with cable fed through the center hole.

  4. Check the length of the cable to ensure it reaches the tablet port without excess.

    Illustration of Universal Stand base with cable fed through, measuring length of cable needed to reach the tablet's port.

  5. Push the cable into the S-slot on the underside of the base, making sure to maintain the correct cable length.

    Illustration of Universal Stand base with cable being pushed into the S-Slot in the underside of the base.

  6. Secure the stand to the mounting surface using the base adhesive or wood screws.

    Illustration of Universal Stand base demonstrating the options of adhesive applied to the bottom of the base or wood screws being screwed into the top of the base.

  7. Remove the film from one side of the tablet adhesive.
  8. Attach to the tablet connector plate, with the pull tabs hanging off.

    Illustration of Universal Stand tablet connector plate with adhesives lined up according to if the tablet wtll be displayed in portrait or landscape mode.

  9. Remove the film from the other side of the adhesive.
  10. Place the tablet connector plate in the center of the tablet, with the cable channel facing the tablet charge port.

    Illustration of Universal Stand tablet connector plate being attached to the back of the tablet, showing the direction of the adhesives based on if the tablet will be displayed in portrait or landscape mode.

  11. Plug the cable into the tablet.

    Illustration of Universal Stand showing cable being plugged into the tablet and the tablet being placed on the base.

  12. Place the tablet onto the stand, maneuvering the cable into the channel.
  13. (Optional) To lock the tablet to the stand, push the locking pin through the hole in the top of the stand. The pin can be removed using a thin pin or a paper clip.

    Illustration of Universal Stand with locking pin inserted just below the tablet.

For more information, refer to your stand’s setup guide.

What's next?

Setting up your receipt printer on your iPad

Set up a receipt printer for your transactions.

Learn more

Installing the Retail POS R-Series app

Set up Retail POS on your iPad.

Learn more

Was this article helpful?

1 out of 1 found this helpful