Retail POS is designed, built, and tested to be used on multiple setups and operating systems, including multiple browsers, and supports numerous peripheral hardware. With the help of this guide, you can confirm which hardware is supported when using Lightspeed Retail on desktop or iPad.

Purchasing hardware

You can purchase supported hardware directly from Lightspeed. Our online stores are customized for each region and only stock items that have been tested and verified by Lightspeed. If you choose to buy your hardware elsewhere, we encourage you to purchase the supported models listed in this article.

• Australia & New Zealand: https://store.lightspeedhq.com.au/
• Europe: https://store.lightspeedhq.nl/
• UK: https://store.lightspeedhq.co.uk/
• North America: https://store.lightspeedhq.ca/

Lightspeed only provides support for the hardware listed in this article. If your hardware isn't included in our list of supported hardware, please contact the hardware manufacturer for setup and configuration instructions.

Select your setup

To begin, select your setup from the tabs below:

• To jump to a specific section, select the category of hardware you wish to view from the list below:

  • Operating system and browser compatibility
  • Barcode scanners
  • Receipt printers
  • Cash drawers
  • Label printers
  • Payment terminals and card swipers
  • Optional accessories

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  Operating system and browser compatibility

  Retail POS is compatible with both Apple's macOS operating system and Microsoft's Windows operating system. Because Retail POS is a web-based POS, it requires the use of web browsers. We recommend Google Chrome or Mozilla Firefox for optimal performance.

  We also recommend staying up-to-date with the latest available version of your operating system and web browser. Use the table below to learn what Retail POS currently supports:

  Operating System	Google Chrome	Mozilla Firefox
  Windows 8.1 or higher	Latest version recommended	Latest version recommended
  Mac OS X 10.15 or higher	Latest version recommended	Latest version recommended

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  Barcode scanners

  When using a desktop setup, Retail POS supports the below barcode scanners:

  	Model	Connection type	Help content
  Honeywell
  	Voyager 1200G	Scanner connects to computer via USB	Setting up a Honeywell Voyager barcode scanner
  	Voyager 1202G	Base connects to computer via USB Scanner connects to base via Bluetooth	Setting up a Honeywell Voyager barcode scanner
  	Voyager 1250G	Scanner connects to computer via USB	Setting up a Honeywell Voyager barcode scanner
  Socket Mobile
  	7Ci (scans 1D barcodes) 7Di (scans 1D barcodes) 7Pi (scans 1D and 2D barcodes) 7Qi (scans 1D and 2D barcodes) 7Xi (scans 1D and 2D barcodes)	Bluetooth connection	Setting up a Socket Mobile Series 7 barcode scanner
  	S700 (scans 1D barcodes) S730 (scans 1D barcodes) S740 (scans 1D and 2D barcodes)	Bluetooth connection	Setting up a Socket Mobile S700/D700 Series barcode scanner
  	D700 (scans 1D barcodes) D730 (scans 1D barcodes) D740 (scans 1D and 2D barcodes)	Bluetooth connection	Setting up a Socket Mobile S700/D700 Series barcode scanner
  Zebra
  	DS2208	Scanner connects to computer via USB	Setting up a Zebra DS2200 Series barcode scanner
  	DS2278	Base connects to computer via USB Scanner connects to base via Bluetooth	Setting up a Zebra DS2200 Series barcode scanner

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  Receipt printers

  When using a desktop setup, Retail POS supports the below receipt printers via Lightspeed Hub:

  	Model	Connection type	Help content
  Epson
  	TM-m30	USB LAN	Setting up the Epson TM-m30 USB Setting up the Epson TM-m30 LAN
  	TM-m30II-NT	USB LAN	Setting up the Epson TM-m30II-NT USB Setting up the Epson TM-m30II-NT LAN
  	TM-m30III	USB LAN
  	TM-T88V	USB	Setting up the Epson TM-T88V USB
  	TM-T88VI	USB LAN	Setting up the Epson TM-T88VI USB Setting up the Epson TM-T88VI LAN
  Star
  	Star TSP100	USB LAN	Setting up the Star TSP100U (USB) Setting up the Star TSP100LAN
  	Star TSP100III	USB  LAN WLAN	Setting up the Star TSPIII100U (USB) Setting up the Star TSP100IIILAN Setting up the Star TSP100IIIW (WLAN)
  	Star TSP143IV	USB LAN	Setting up the Star TSP143IV USB Setting up the Star TSP143IV LAN
  	Star mC-Print3	USB LAN	Setting up the Star mC-Print3 USB Setting up the Star mC-Print3 LAN

  Note: If you have issues setting up your receipt printer with Hub, contact Support. They will help you get your receipt printer successfully connected and escalate cases as needed.

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  Cash drawers

  When using a desktop setup, Retail POS supports the below cash drawers:

  	Model	Specifications	Help content
  APG
  	Vasario VB320-BL1616 (black) Vasario VB320-AW1616 (white)	16" x 16" x 4.33"	Setting up a cash drawer
  	Vasario VB320-BL1618	16" x 18" x 4.33"	Setting up a cash drawer
  	Vasario VB320-BL1915	19" x 15" x 4.33"	Setting up a cash drawer
  	Vasario VP320-BL1416	14" x 16" x 4"	Setting up a cash drawer
  	VB320-BL1313-B27	13" x 13" x 3.93"	Setting up a cash drawer
  APG (Canada only)
  	Vasario T320-BL1616-U6	16" x 16" x 4.33" Heavy duty	Setting up a cash drawer
  Star Micronics
  	CD3-1616BKC48-S2	16" x 16" x 4.4"	Setting up a cash drawer
  Star Micronics (Europe only)
  	CB-2002FN	16.14" x 16.34" x 4.49"	Setting up a cash drawer

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  Label printers

  When using a desktop setup, Retail POS supports the below label printers via Lightspeed Hub:

  	Model	Connection type	Help content
  Zebra
  	ZD410 ZD41022-D01M00EZ (supported but no longer sold) ZD41022-D01000EZ ZD41022-D0E000EZ ZD41022-D0PE00EZ	USB LAN	Setting up the Zebra ZD410, ZD411, ZD420 and ZD421 USB Setting up the Zebra ZD410, ZD420 and ZD421 LAN
  	ZD410 ZD41022-D0PE00EZ (only if sold in APAC region) ZD41022-D01W01EZ ZD41022-D0EW02EZ ZD41022-D0PW02EZ	USB LAN Bluetooth (iPad only)	Setting up the Zebra ZD410, ZD411, ZD420 and ZD421 USB Setting up the Zebra ZD410, ZD420 and ZD421 LAN
  	ZD411 ZD4A022-D01M00EZ  ZD4A022-D01W01EZ	USB Bluetooth (iPad only)	Setting up the Zebra ZD410, ZD411, ZD420 and ZD421 USB
  	ZD420 ZD42042-D01000EZ	USB LAN	Setting up the Zebra ZD410, ZD411, ZD420 and ZD421 USB Setting up the Zebra ZD410, ZD420 and ZD421 LAN
  	ZD421 ZD4A042-D01M00EZ	USB LAN	Setting up the Zebra ZD410, ZD411, ZD420 and ZD421 USB Setting up the Zebra ZD410, ZD420 and ZD421 LAN

  Note: If you have issues setting up your label printer with Hub, contact Support. They will help you get your label printer successfully connected and escalate cases as needed.

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  Payment terminals and card swipers

  Lightspeed Payments or our third-party payment processors will provide you with encrypted card readers and/or payment terminals compatible with their services.

  When using a desktop setup, Retail POS supports the payment terminals and card swipers below:

  	Model	Specifications	Help content
  Lightspeed Payments (US)
  	Verifone MX-915 Note: this terminal is no longer available, but is still supported for those who already have it.	EMV-enabled terminal LAN connection	Setting up the Verifone MX 915 with Lightspeed Payments
  	Ingenico iPP320 Note: this terminal is no longer available, but is still supported for those who already have it.	EMV-enabled terminal LAN connection	Setting up the Ingenico iPP320 with Lightspeed Payments
  	Ingenico iSMP4 Note: this terminal is no longer available, but is still supported for those who already have it.	EMV-enabled terminal Wi-Fi connection	Setting up the Ingenico iSMP4 with Lightspeed Payments
  	Verifone P400+ Note: this terminal is no longer available, but is still supported for those who already have it.	EMV-enabled terminal LAN connection	Setting up the Verifone P400+ with Lightspeed Payments
  	BBPOS Smart Terminal (WisePOS E)	EMV-enabled terminal Wi-Fi or LAN connection	Setting up the Smart Terminal (WisePOS E) with Lightspeed Payments
  Lightspeed Payments (Canada)
  	Verifone P400+ Note: this terminal is no longer available, but is still supported for those who already have it.	EMV-enabled terminal LAN connection	Setting up the Verifone P400+ with Lightspeed Payments
  	BBPOS Smart Terminal (WisePOS E)	EMV-enabled terminal Wi-Fi or LAN connection	Setting up the Smart Terminal (WisePOS E) with Lightspeed Payments
  Vantiv triPOS (US)
  	Verifone MX-915	EMV-enabled terminal LAN connection	Setting up payment processing with triPOS' Verifone MX 915 terminal
  	Ingenico iPP320 Note: this terminal is no longer available, but is still supported for those who already have it.	EMV-enabled terminal LAN connection	Setting up payment processing with triPOS' Ingenico iPP320 terminal
  	Ingenico iSMP4	EMV-enabled terminal Wi-Fi connection	Setting up payment processing with triPOS' Ingenico iSMP4 terminal
  Cayan (US)
  	Verifone MX-915 (480 x 272 touchscreen) Verifone MX-925 (800 x 480 touchscreen)	EMV-enabled terminals LAN connection	Setting up payment processing with Cayan's Verifone MX 915/925 terminal
  	Genius Handheld Note: this terminal is no longer available, but is still supported for those who already have it.	EMV-enabled terminal Wi-Fi connection	Setting up payment processing with Cayan's Genius Handheld terminal
  	Back-up Card Reader  Card swiper	USB connection Encrypted	Must be provided by the payment processor
  	Verifone P400+ Note: this terminal is no longer available, but is still supported for those who already have it.	EMV-enabled terminal LAN connection	Setting up Payment Processing with Cayan's Verifone P400+
  	Verifone e285	EMV-enabled terminal W-Fi connection	Setting up Payment Processing with Cayan's Verifone e285
  Element Express (US)
  	Back-up Card Reader  Card swiper	USB connection Encrypted	Must be provided by the payment processor
  Mercury Payment Services (US)
  	Back-up Card Reader  Card swiper	USB connection Encrypted	Must be provided by the payment processor
  Tyro (Australia)
  	Yomani	EMV-enabled terminal LAN or WLAN connection	Setting up payment processing with Tyro
  	Yoximo	EMV-enabled terminal LAN or WLAN connection	Setting up payment processing with Tyro

  Optional accessories 

  Touchscreen display

  A touchscreen display takes the place of your regular monitor and lets associates ring up sales quickly using touch input instead of a keyboard and mouse. You can choose between any touchscreens on the market that are compatible with your computer's operating system.

  Customer Facing Display

  Customer Facing Display (CFD) allows your customers to preview sales in real-time on a secondary display. A secondary display can be connected using the Lightspeed Hub desktop app (recommended) or without the Lightspeed Hub desktop app via a web browser.

  Retail POS supports the secondary display setups below:

  	Retail POS setup	Secondary display	Lightspeed Hub compatibility	Setup instructions
  Recommended	Computer	Monitor connected via wire (e.g. HDMI, VGA, etc.)	Compatible (connect with app)	Connecting Customer Facing Display
  Supported	Computer	Monitor connected via wire (e.g. HDMI, VGA, etc.) Secondary device (iPad, tablet, etc.)	Not compatible (connect without app)	Connecting Customer Facing Display without Lightspeed Hub

  For more information on Customer Facing Display, please see About Customer Facing Display for computers.

  

• To jump to a specific section, select the category of hardware you wish to view from the list below:

  • iPad and iOS compatibility
  • Barcode scanners for iPad
  • Receipt printers for iPad
  • Cash drawers for iPad
  • Label printers for iPad
  • Payment terminals and card swipers for iPad
  • Optional accessories for iPad

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  iPad and iOS compatibility

  The Retail POS app requires iPads to run on iOS 14.5 or higher to continue receiving Retail POS updates in the App Store.

  For a list of iPads that are compatible with iOS 14.5 or higher, and those capable of running older versions of the Retail POS app, please see our Updating Retail POS article.

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  Barcode scanners for iPad

  When using an iPad setup, Retail POS supports the below barcode scanners:

  	Model	Connection type	Help content
  Socket Mobile
  	7Ci (scans 1D barcodes) 7Di (scans 1D barcodes) 7Pi (scans 1D and 2D barcodes) 7Qi (scans 1D and 2D barcodes) 7Xi (scans 1D and 2D barcodes)	Bluetooth connection	Setting up a Socket Mobile Series 7 barcode scanner on your iPad
  	S700 (scans 1D barcodes) S730 (scans 1D barcodes) S740 (scans 1D and 2D barcodes)	Bluetooth connection	Setting up a Socket Mobile S700/D700 Series barcode scanner on your iPad
  	D700 (scans 1D barcodes) D730 (scans 1D barcodes) D740 (scans 1D and 2D barcodes)	Bluetooth connection	Setting up a Socket Mobile S700/D700 Series barcode scanner on your iPad
  Zebra
  	CS4070 (scans 1D and 2D barcodes)	Bluetooth connection	Setting up the Zebra CS4070 barcode scanner
  	CS6080 (scans 1D and 2D barcodes)	Bluetooth connection	Setting up the Zebra CS6080 barcode scanner

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  Receipt printers for iPad

  When using an iPad setup, Retail POS supports the below receipt printers:

  	Model	Connection type	Help content
  Epson
  	TM-m10	LAN Bluetooth	Setting up the Epson TM-m10 LAN Setting up the Epson TM-m10 Bluetooth
  	TM-m30	LAN	Setting up the Epson TM-m30 LAN
  	TM-m30II-NT	USB LAN	Setting up the Epson TM-m30II-NT USB Setting up the Epson TM-m30II-NT LAN
  	TM-T88VI	LAN	Setting up the Epson TM-T88VI LAN
  Star
  	Star TSP100III	USB LAN WLAN Bluetooth	Setting up the Star TSP100IIIU (USB) Setting up the Star TSP100IIILAN Setting up the Star TSP100IIIW (WLAN) Setting up the Star TSP100IIIBI (Bluetooth)
  	Star TSP100LAN	LAN	Setting up the Star TSP100LAN
  	Star TSP143IV	LAN	Setting up the Star TSP143IV LAN
  	Star mC-Print3	USB LAN	Setting up the Star mC-Print3 USB Setting up the Star mC-Print3 LAN
  	Star mPOP	Bluetooth	Setting up the Star mPOP for iPad Bluetooth

   

  AirPrint printers

  From the Retail POS app, you can print receipts and reports to any full-page desktop printer that's compatible with AirPrint. For a list of AirPrint printers, please see Apple Support.

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  Cash drawers for iPad

  When using an iPad setup, Retail POS supports the below cash drawers:

  	Model	Specifications	Help content
  APG
  	Vasario VB320-BL1616 (black) Vasario VB320-AW1616 (white)	16" x 16" x 4.33"	Setting up a cash drawer
  	Vasario VB320-BL1618	16" x 18" x 4.33"	Setting up a cash drawer
  	Vasario VB320-BL1915	19" x 15" x 4.33"	Setting up a cash drawer
  	Vasario VP320-BL1416	14" x 16" x 4"	Setting up a cash drawer
  	VB320-BL1313-B27	13" x 13" x 3.93"	Setting up a cash drawer
  APG (Canada only)
  	Vasario T320-BL1616-U6	16" x 16" x 4.33" Heavy duty	Setting up a cash drawer
  Star Micronics
  	CD3-1616BKC48-S2	16" x 16" x 4.4"	Setting up a cash drawer
  Star Micronics (Europe only)
  	CB-2002FN	16.14" x 16.34" x 4.49"	Setting up a cash drawer

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  Label printers for iPad

  When using an iPad setup, Retail POS only supports the Zebra ZD410/ZD411. The Bluetooth model can connect to both your iPad via Bluetooth and alternatively to your computer with a USB cable.

  	Model	Connection type	Help content
  Zebra
  	Zebra ZD410 ZD41022-D0PE00EZ (only sold in APAC region) ZD41022-D01W01EZ ZD41022-D0EW02EZ ZD41022-D0PW02EZ	USB Bluetooth (iPad only)	Setting up the Zebra ZD410, ZD411, ZD420 and ZD421 USB Setting up the Zebra ZD410, ZD420 and ZD421 LAN
  	ZD411 ZD4A022-D01M00EZ  ZD4A022-D01W01EZ	USB Bluetooth (iPad only)	Setting up the Zebra ZD410, ZD411, ZD420 and ZD421 USB

   

  IMPORTANT: As of October 1st, 2018, the Zebra LP2824 Plus label printer will no longer be supported. This means that should you continue using it and encounter technical difficulties, our Support team will not be able to help you troubleshoot. For this reason, we recommend upgrading to the Zebra ZD410/ZD411 model in the table above.

  For more information on how to upgrade your hardware, please see our Purchasing hardware article.

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  Payment terminals and card swipers for iPad

  Lightspeed Payments or our third-party payment processors will provide you with the encrypted card readers and payment terminals compatible with their services.

  	Model	Specifications	Help content
  Lightspeed Payments (US)
  	Verifone MX-915	EMV-enabled terminal LAN connection	Setting up the Verifone MX 915 with Lightspeed Payments
  	Ingenico iPP320 Note: this terminal is no longer available, but still supported for those who already have it.	EMV-enabled terminal LAN connection	Setting up the Ingenico iPP320 with Lightspeed Payments
  	Ingenico iSMP4	EMV-enabled terminal Wi-Fi connection	Setting up the Ingenico iSMP4 with Lightspeed Payments
  	Verifone P400+ Note: this terminal is no longer available, but is still supported for those who already have it.	EMV-enabled terminal LAN connection	Setting up the Verifone P400+ with Lightspeed Payments
  	BBPOS Smart Terminal (WisePOS E)	EMV-enabled terminal Wi-Fi or LAN connection	Setting up the Smart Terminal (WisePOS E) with Lightspeed Payments
  Lightspeed Payments (US)
  	Verifone P400+ Note: this terminal is no longer available, but is still supported for those who already have it.	EMV-enabled terminal LAN connection	Setting up the Verifone P400+ with Lightspeed Payments
  	BBPOS Smart Terminal (WisePOS E)	EMV-enabled terminal Wi-Fi or LAN connection	Setting up the Smart Terminal (WisePOS E) with Lightspeed Payments
  	BBPOS WisePad 3	EMV-enabled terminal Bluetooth connection	Setting up the WisePad 3 with Lightspeed Payments
  Vantiv triPOS (US)
  	Verifone MX-915	EMV-enabled terminal LAN connection	Setting up payment processing with triPOS' Verifone MX 915 terminal on your iPad
  	Ingenico iPP320 Note: this terminal is no longer available, but is still supported for those who already have it.	EMV-enabled terminal LAN connection	Setting up payment processing with triPOS' Ingenico iPP320 terminal on your iPad
  	Ingenico iSMP4	EMV-enabled terminal Wi-Fi connection	Setting up payment processing with triPOS' Ingenico iSMP4 terminal on your iPad
  Cayan (US)
  	Verifone MX-915 (480 x 272 touchscreen) Verifone MX-925 (800 x 480 touchscreen)	EMV-enabled terminal LAN connection	Setting up the Verifone MX 915/925 with Cayan on your iPad
  	Genius Handheld Note: this terminal is no longer available, but is still supported for those who already have it.	EMV-enabled terminal Wi-Fi connection	Setting up the Genius Handheld with Cayan on your iPad
  	Magtek iDynamo	Card swiper Lighting connector Supported but no longer sold	Setting up a card swiper on your iPad
  	Magtek uDynamo	Card swiper Audio jack connection Supported but no longer sold	Setting up a card swiper on your iPad
  Element Express (US)
  	Magtek iDynamo	Card swiper Lighting connector Supported but no longer sold	Setting up a card swiper on your iPad
  	ID Tech Shuttle	Card swiper Audio jack connection Supported but no longer sold	Setting up a card swiper on your iPad
  Mercury Payment Services (US)
  	Magtek iDynamo	Card swiper Lighting connector Supported but no longer sold	Setting up a card swiper on your iPad
  	ID Tech Shuttle	Card swiper Audio jack connection Supported but no longer sold	Setting up a card swiper on your iPad
  iZettle (The UK and the Netherlands)
  	Miura M010	EMV-enabled terminal Bluetooth connection	Setting up the iZettle Reader with iZettle on your iPad
  	iZettle Reader	EMV-enabled terminal Bluetooth connection	Setting up the iZettle Reader with iZettle on your iPad
  	iZettle Reader 2	EMV-enabled terminal Bluetooth connection	Setting up the iZettle Reader 2 with iZettle on your iPad
  Worldline (Netherlands, Belgium and Luxembourg)
  	Yomani	EMV-enabled terminal LAN or WLAN connection	Setting up a Worldline Yomani terminal on your iPad
  	Yoximo	EMV-enabled terminal LAN or WLAN connection	Setting up a Worldline Yomani terminal on your iPad
  BNP Paribas (Belgium)
  	Miura M010	EMV-enabled terminal  Bluetooth connection	Setting up the Miura M010 with BNP Paribas on your iPad
  Concardis (Switzerland)
  	Miura M010	EMV-enabled terminal  Bluetooth connection	Setting up the Miura M010 with Concardis on your iPad
  Barclaycard (UK - beta)
  	Miura M010	EMV-enabled terminal Bluetooth connection	Setting up payment processing with Barclaycard on the iPad (Miura M010 terminal) - BETA

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  Optional accessories for iPad

  Customer Facing Display

  Customer Facing Display (CFD) allows your customers to preview sales in real-time on a secondary iPad.

  With an iPad setup, the only recommended and supported setup is to connect to a secondary iPad. The iPad models and iOS versions that are compatible with the Lightspeed CFD iOS app are the same as those compatible with the Retail POS app.

  To setup CFD with a secondary iPad, please see Connecting Customer Facing Display on your iPad.

  For more information on Customer Facing Display, please see About Customer Facing Display on your iPad.