New

New functionality on the Credit Accounts and Account pages

The Credit Accounts page now shows:

• Summary of all outstanding invoices (that will dynamically update when filters are applied).
• List of customers with credit accounts.
• Overview columns Status (outstanding, overdue, or settled balances), amount Overdue, and Outstanding balances.

On the customer’s Credit account > Account page, the associated sale ID is now displayed in the Invoices column. You can also use the search bar to find an invoice by sale ID.

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Update

Issue account statements with custom date ranges

You can now optionally limit an account statement to a specific time period using the calendar picker in the statement preview window. Timeframes are determined by the oldest and newest outstanding invoice due dates.

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New

Customize chargeback dispute notification recipients

Choose who receives automated chargeback dispute emails and configure the preferred communication language for each recipient. You can add email recipients by location so they only receive disputes regarding sales from that location, providing you with more transparency and control.

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New

US

CA

AU

Surcharging is now available in more regions

If surcharging is available in your area (US, Canada, Australia), you can choose to offset your credit card processing fees by transferring a portion of the cost to your customer through a credit card surcharge.

Note that surcharging rules and regulations must be followed to ensure full transparency and compliance. Regulations vary depending on your region. Surcharging may not be available in your region. For a full list of regulations, contact your local regulators.

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New

AU

Same-day payouts now available in Australia

Eligible merchants in Australia can now activate daily instant payouts from the Financial services page. You can select the time each day for your funds to be automatically deposited, including weekends and holidays.

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New

New Wholesale page in Retail POS

The new Wholesale page highlights the key features of the integrated Lightspeed Wholesale (NuORDER) ecosystem, like the Marketplace, PO Sync, and reordering workflows.

Once you’ve connected your NuORDER and Retail POS accounts, you can access the Marketplace or refer a brand from the Wholesale page.

New

Customize your site’s footer

In the eCom site builder editor, you can now customize the style of your website’s footer, including the background color, copyright information, and link styles.

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Update

Retail (R) app version 5.2.0/5.2.1 has been released

• The new iOS 26 system number keypad no longer pops up during certain Retail POS workflows where it’s not needed.
• Retail POS now uses the same login page across desktop and iOS for a more consistent login experience.

Tip

Unvetted software = unlocked doors

In the world of cybersecurity, "free" often comes with a hidden price tag. Downloading software from unauthorized sources or using "cracked" versions is one of the fastest ways to deliver malware directly into your ecosystem.

Keeping your systems secure

• Stick to the pros: Download software from trusted sources, like the software manufacturer's official site or a verified app on the App Store.
• Avoid the "cracks": “Cracked” software has been changed by third parties to bypass licensing fees. Never use pirated copies or download software from unofficial sites, as it can hide malware or malicious code.
• Use Terminal with caution: Never copy and paste commands or scripts from unofficial sources into your Windows or Mac Terminal, as you could be unknowingly granting a bad actor full control of your device.