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Branding Customer Facing Display on your iPad

Customer Facing Display can be customized to fit your shop's branding needs under Manager > Settings Company Branding. You can add both a logo and a background image. When selecting images for your background and logo, please note the following requirements and recommendations.



  • Supported file types are PNG and JPG (including transparencies)
  • Minimum size of 1024 x 768 pixels is recommended
  • Supported file types are PNG and JPG (including transparencies)
  • Maximum size is 1080 x 1080 pixels
  • Images are automatically resized to their largest possible dimensions capable of fitting the logo area
  • Black logo with a white background is recommended


Note: The logo and background you select under ManagerSettings > Company Branding also displays on receipts and other areas of Retail POS. For more information, please see Branding your iPad.

Also, If you use print templates to have different logos for each shop in your account, Customer Facing Display will override this setting and use the background and logo under Manager > Settings Company Branding.


Once you've branded your display, your shop's background image fills the screen and the logo is centered when it's idle.


When a sale is in progress on your display, your logo slides to the left-hand side of the screen and the checkout displays on the right-hand side of the screen.


If you navigate away from the sale, your display continues to show the sale that's in progress. This is to make sure that your customers have a seamless checkout experience. To return to the idle screen on your display, you need to cancel the sale.  


To brand your display:


  1. Open Retail POS on your primary iPad.
  2. On the navigation bar, tap Manager.
  3. Tap Settings > Company Branding.
  4. Upload a background and/or logo using one of the below methods. Alternatively, you can select a background from one of the available Lightspeed options.
    • Take Photo
    • Photo Library
    • Browser
  5. Tap Done.


The background and logo should now update on both your iPads. If not, on your primary iPad, sign out of Retail POS and sign back in. Both your iPads should update.


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