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Adding items

Adding an item creates the item in your inventory. You can add an item whenever you like, including during a sale.

NOTE: If you have provisioned and have set up your eCom store, an item added to your Retail inventory is automatically pushed to your eCom inventory. For more information about adding items to your inventories with eCom provisioned, refer to Getting your Retail products ready for eCom

To add items to your inventory

  1. To add a new item:

    • From the main menu: click Inventory > New Item.
    • During a sale: from the main menu, click Sales > New Sale > +New.
  2. Enter the item details.

  3. After you save the item, you can access the left menu to add inventory and vendor ID details:

    • Use Inventory to add stock.
    • Use Vendor IDs to add identification numbers for your vendors and specify the default cost for each vendor.


Item field Description


The item description. This field is used by Lightspeed Retail when searching. A good description is vital to searching items by keywords.
Type The type of an item determines if there are any other special characteristics you would like to track for the item.

Single: An item with stock.

Box: Used for items that typically come in bulk quantities and may be sold in individual units. For example, a 12 pack of soda. For more information, click here.

Assembly: An item that is made up of other items. For example, a bicycle or gift basket. For more information, click here.

Non-Inventory: An item with no stock. For example, a service fee.

Serialized: Selecting this checkbox allows you to track serial number information for any of item types.

System ID Read-only field assigned by Lightspeed Retail. Also used on labels.
UPC Standard barcode number found on many products. You can fill in this field by scanning the product's barcode.
EAN Barcode similar to a UPC, typically found on products imported into the United States. Some products have both a UPC and an EAN.
Custom SKU Any code or sequence you would like to use to lookup an item quickly while searching for items.
Manufact. SKU Manufacturer's identification number.
Category A classification for your products. This is used in reporting to filter data into subsets.
Brand Brand of the product. From this drop-down, you can add a new brand or search an existing one.
Tags Keywords you can use to search and report on items. You can enter multiple tags for an item, separated by commas. See creating tags.
Price The price at which you will sell the product. If you have a multi store account, you can set different item prices for each of your stores. See configuring multi store pricing.
MSRP Read-only manufacturer's suggested retail price.
Discounts Allowed Discounts can be applied to items manually, with price rules or by adding a customer with an associated discount to the sale. When this option is enabled, a discount can be applied to the item using any of the available discounting methods. When disabled, a discount cannot be applied to the item.

NOTE: For labor items (items with a tax class setting of Labor), this setting does not apply if the No Discounts on Labor setting in GENERAL OPTIONS is enabled.

Taxable Whether the item is taxable when added to a sale.
Tax Class Tax class the item falls under. Usually leave this to default but in some circumstances you may charge a different tax amount on items and you'll need to set a tax class for them, such as labor.
Default Cost Cost that you usually receive the inventory at. This is used as the default value for cost in Lightspeed Retail when adding more units of the item to inventory.
Vendor Primary vendor you receive inventory from for this item.
Reorder Point Inventory level at which you would like to order more product.
Reorder Level Amount of inventory you want to keep on your shelf. This is used with reorder point to determine how much of the item you should order.
Custom fields Go to creating custom fields.


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