You can find your gift card settings by going to Customers > Gift cards in either Retail POS or eCom (if you also have an online store). By centralizing your gift card settings in this way, you can easily access and adjust them no matter where you are. You can also trust that any changes you make to your gift card settings will be applied both in store and online (if you have both sales channels enabled). 

From your gift card settings, however, you can do more than select where you want to sell gift cards. You can also configure the following:

• Gift card amounts 
• Minimum and maximum limits for custom amounts 
• Image options for gift cards purchased online

If your account was migrated from the original gift card version to the new gift card version, you can see your existing gift cards once you select Manage gift cards and configure your gift card settings for the first time. Once you save your settings, you'll be able to view your existing gift cards.

Configuring your gift card settings

1. From the main menu, go to Customers > Gift cards. 
   Note: If you have Lightspeed eCom, you can also go to Customers > Gift cards from your back office.
2. Select Gift card settings.
3. Select where you want to sell your gift cards by toggling on the switch for Point of sale and/or eCom (if you have an online store).
4. Optionally, toggle the Amounts switch. Then, enter the common gift card amounts that fit your business needs.
5. Enter a minimum and maximum limit for custom amounts.
6. If you toggled on the eCom switch, review the image options. You can add custom images and show or hide stock images. For more information, refer to the instructions in our Customizing gift cards article.
7. Select Save.

You have now configured your gift card settings. You're ready to start selling and recharging gift cards in store.

If you selected the eCom switch, a Gift card option was added to the navigation of your online store. This means that your customers are now able to buy and redeem gift cards in your online store as well.

Gift card user permissions

Viewing gift card codes

Permission to view complete gift card codes can be added or removed from user role permissions. This permission gives the role access to complete gift card codes on the gift card overview and gift card details pages. For security purposes, it is best practice to limit the number of people who have access to gift card data to minimize the potential for fraud. To enable or disable this permission:

1. Navigate to Settings > Employee roles.
   
2. Click on the employee role you wish to edit. 
3. Click on or off the checkbox beside Customers - View Gift Card Numbers to allow or restrict access to full gift card numbers for the employee role. 
   
4. Click Save Changes.

Exporting gift card data

Ability to export gift card data can be added or removed from user role permissions. This permission gives the role the ability to create an export of all gift card information, including complete gift card codes, all gift card balances, and the customer name associated with the card (if applicable). For security purposes, it is best practice to limit the number of people who have access to gift card data to minimize the potential for fraud. To enable or disable this permission:

1. Navigate to Settings > Employee roles.
2. Click on the employee role you wish to edit. 
3. Click on or off the checkbox beside Customers - Export Gift Card Data to allow or restrict access to gift card data export for the employee role. 
   
4. Click Save Changes.

What's next?

If you selected the eCom switch and don't see them available yet, you just need to make gift cards visible to your customers in the navigation of your online store. To do so, complete one of the following setups:

• Add a navigation option for your gift cards.
• If you customized the code in your theme, you may prefer to edit your code instead of adding a navigation option

Finally, if you're using a multi-step checkout in your online store, your customers will only be able to enter their gift card code when they reach the step with the cart. To give your customers the best gift card experience possible, we recommend using a one-page or single-step checkout instead.