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September product updates roundup

What's new in Lightspeed Retail POS (R-Series)

What's new in Lightspeed Retail POS (R-Series)

Retail POS

New

New features for work orders

Settings page with Locations highlighted.

You can create, edit, and delete custom service locations to match your specific store layout, letting you keep track of items and work orders as they move through different stages of the service workflow.

When creating custom work order statuses, you can choose to automatically reserve inventory when the status is applied.

Learn more

eCom (C-Series)

New

EU

Enable EU GARAN labels in your eCom (C-Series) store

As of September 27, 2026, merchants selling to customers in the EU through an online shop are required to display the harmonized legal-guarantee notice on their website. If producers have shared information on certain commercial guarantees of durability they offer on products you sell, you are also required to display associated GARAN labels so customers can easily identify applicable products. Learn more on the European Commission’s website.  

You are responsible for complying with all applicable laws and regulations. Consult with your own legal counsel for requirements governing your specific circumstances. Information provided in the help center is for general informational purposes only and should not be considered legal advice.

Learn more

eCom (E-Series)

New

EU

Enable EU GARAN labels in your eCom (E-Series) store

As of September 27, 2026, merchants selling to customers in the EU through an online shop are required to display the harmonized legal-guarantee notice on their website. If producers have shared information on certain commercial guarantees of durability they offer on products you sell, you are also required to display associated GARAN labels so customers can easily identify applicable products. Learn more on the European Commission’s website.  

You are responsible for complying with all applicable laws and regulations. Consult with your own legal counsel for requirements governing your specific circumstances. Information provided in the help center is for general informational purposes only and should not be considered legal advice.

Learn more

Integrations

New

Outline

End-to-end inventory transfer API

Major enhancements to the inventory transfer API means multi-location retailers can now manage inventory transfers entirely through API. The updated API receives and adds item quantities to inventory on hand, instantly updates Quantity on Hand (QOH), and connects with third party warehouse management systems.

Learn more

Retail POS app

Update

Retail POS (R) version 5.5.2 has been released

Technical improvements

  • Existing saved payment methods now display correctly on the iPad register.

What's new in the Help Center

Update

Managing and completing work orders

View, manage, and update work orders.

Learn more

Update

Troubleshooting barcode scanners

Troubleshooting guide for supported barcode scanners.

Learn more

Update

Customizing labels

Customize labels with additional information like brands, vendors, or MSRP.

Learn more

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