Accessing information about connected barcode scanners

When a supported barcode scanner is successfully paired with your iPad and connected to the Retail POS app, the Barcode scanner modal on the Profile screen displays information about the barcode scanner:

• Name
• Model
• Firmware (Socket Mobile 7/S700/D700 Series only)
• Battery (Socket Mobile 7/S700/D700 Series only)

To access information about a connected barcode scanner:

1. Set up your barcode scanner.
2. On the Profile screen, under Devices, tap Barcode scanner.
3. Tap your barcode scanner, and information about your barcode scanner should now display.

Troubleshooting barcode scanner pairing issues

If your barcode scanner isn't pairing or connecting with your iPad, turning off your iPad’s Bluetooth and performing a factory reset on the scanner may fix the issue.

To turn off Bluetooth:

1. On your iPad, navigate to Settings > Bluetooth.

   

   1. If your scanner is connected: Tap Connected to display the connected devices screen. Tap Forget This Device and confirm by tapping Forget Device.

      

2. Toggle off the Bluetooth switch.

   

Your iPad will be disconnected from Bluetooth. You can now start a factory reset for your scanner. Performing a factory reset on your scanner will vary slightly depending on your scanner model.

• Factory resetting your Socket Mobile S700/D700 Series scanner

  To perform a factory reset of your Socket Mobile S700/D700 Series scanner:

  1. Press and hold the Scan button, followed by the Power button, making sure the scanner turns off.

     

  2. Press the Power button to turn the scanner back on. Its Bluetooth light should be blinking quickly, indicating that it is discoverable.

  3. Scan this factory reset barcode image:

     

     • The barcode is also featured in Socket Mobile’s User Guide.

     If scanning this barcode on a screen doesn’t work, you can print and scan it. Make sure the barcode doesn't stretch during printing, or it won’t scan properly.

  4. Set up your barcode scanner again.

• Factory resetting your Zebra CS4070 scanner

  To perform a factory reset of your Zebra CS4070 scanner:

  1. Press and hold the Bluetooth button for 5 seconds. The scanner will beep, and its Bluetooth LED light will start blinking quickly.

     

  2. Scan this factory reset barcode image:

     

     • The barcode is also featured in Zebra’s CS4070 Product Reference Guide.

     If scanning this barcode on a screen doesn’t work, you can print and scan it. Make sure the barcode doesn't stretch during printing, or it won’t scan properly.

  3. Set up your barcode scanner again.

• Factory resetting your Zebra CS6080 scanner

  To perform a factory reset of your Zebra CS6080 scanner:

  1. Scan this factory reset barcode image:

     

     If scanning this barcode on a screen doesn’t work, you can print and scan it. Make sure the barcode doesn't stretch during printing, or it won’t scan properly.

  2. Set up your barcode scanner again.

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