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Customizing labels

You can customize labels with additional information like brands, vendors, or MSRP (Manufacturer Suggested Retail Price), then print your custom labels with Lightspeed Hub and the label editor in Retail POS.

Customizing labels with the label editor

The label editor lets you change the label's information and layout. You can create up to 25 customized label templates. Suggested templates are also available as a starting point.

To customize your label:

  1. Navigate to Settings > Label Editor.

    Settings page with Label Editor emphasized.

  2. Click Create label.

    Label editor page showing Create label button.

  3. Select your desired label size.

    List of label sizes.

  4. Click Create label.
  5. You will be redirected to the label editing tool. Select a label template.

    Label editing page with available templates emphasized.

    Small, alternative, and jewelry (butterfly) size labels are compatible with Compact, Essential, or Centered templates.

  6. (Optional) You can further customize your labels using the label editing tool:
    • Enter a relevant Label name.

      Label editing page with Label name field emphasized.

    • Use the checkboxes to customize what information will be shown on your label.
    • Use the text tools to change text size, align text, or rotate text.

      Label editing page with text editor options emphasized.

    • Move fields by dragging and dropping them on the template.
  7. (Optional) You can click Start again to reset the template, or Print test to print a test label.

    Label editing page with Start again and Print test options emphasized.

  8. Once satisfied with your label template, click Save changes.

    Label editing page with Save changes button emphasized.

You can then print your labels.

Configuring advanced settings for custom labels

You can customize your labels in Hub by configuring the Advanced settings in your print modal. Customizing your labels can help you identify items more easily than relying solely on the Retail POS System ID number, which prints on labels by default.

To configure advanced settings and customize your labels:

  1. Print an individual label or a label queue.
  2. In the print modal, select Advanced settings.

    Print label pop-up with Advanced settings emphasized.

  3. Select a Barcode type:

    • System ID (default)
    • UPC
    • EAN
    • Custom SKU
    • Manufacturer SKU

    If an item in a label queue doesn't have information entered for the barcode type you select, Hub prints the System ID (default) for its barcode instead.

    Hub prints Custom SKU and Manufacturer SKU as values (not barcodes) for small and jewelry-sized labels. To include a barcode, select System ID. To scan the barcode for small and jewelry-sized labels, go to Settings > General Options > Printing > Scan small labels checkbox.

  4. Select a Barcode display option:
    • Barcode and numbers
    • Numbers, letters, and special characters
    • Barcode only
  5. To display the price of items on your labels, select the Price checkbox.
  6. From the dropdown menu, select the Additional information you want to print on your labels:

    • None (Default)
    • Vendor ID
    • Brand
    • MSRP
    • Note
    • Category
    • Custom SKU
    • Manufacturer SKU
    • Today's date
    • Matrix attributes

    If you are printing a label queue and at least one of the additional information fields is filled on an item part of your queue, its corresponding option will be available on the dropdown menu. If your item has empty fields, no information will print in those fields.

    If you want the MSRP of an item set as the default for your labels, go to Settings > Locations > Customize and select Show MSRP. This setting only applies to the location you selected. Repeat steps for other locations, if needed. The MSRP will only print on your labels if it's less than the value of the default price of your item.

  7. Select Print.

    Print label pop-up with Print emphasized.

Your printer will print your custom labels.

Additional label customization

Outside of Advanced settings in Hub, you or your developer can customize the print template of your labels under Settings > Print templates. To use this print template, you need to set up your label printer to rely on your web browser's print settings instead of Hub.

Since browser updates can affect these print settings, we recommend customizing your labels with Hub. Hub isn't affected by browser updates and offers more stability.

Undoing label customizations

To revert your Advanced settings to default, click Reset in the print modal. This will revert:

  • Barcode type to System ID
  • Barcode display option to Barcode and numbers
  • Price checkbox to selected

Print label pop-up with Reset emphasized.

The Reset button is only visible if you've configured at least one of the Advanced settings.

What's next?

Installing Lightspeed Hub

Set up devices and print easier with Hub.

Learn more

Printing labels

Print from item search, POs, and transfers.

Learn more

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