New

Enable cash rounding at the register

The cash rounding feature lets you choose different rounding denominations and rules depending on your country’s currency. Once configured, Retail POS will round the amount owed when you take a cash payment.

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Update

Retail API rate limiting updates

Rate limits are being overhauled to improve the stability and scalability of the Retail API platform. Request allowances are now based on the number of registers on your account, so rate limits scale with your business. You can accelerate your syncs with third-party systems by adding additional registers.

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Update

Resubmit failed Lightspeed Capital remittances

If a direct debit Lightspeed Capital remittance fails, you can now resubmit it through the self-service portal in the Financial Services tab, giving you more control over your Capital advance repayments.

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Update

Default payment terms for all invoices

To help keep track balances and overdue payments, you can set default payment terms that will automatically apply to all future invoices. Payment terms can be set as standard net durations or customized to suit your business needs.

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Update

Updates to the eCom website builder

Updates to the eCom website builder include:

• Apply text formatting and links to your section titles and left or center alignment.
• Adjust grid spacing between product cards to create a customized layout for your online store.
• Show the customer favorites icon in the site header (eCom Admin > Settings > General > Cart & Checkout).

New

New ways to promote your business online

Use popular marketing tools to promote your online presence, even if you don’t sell online:

• Advertise on TikTok: Connect your eCom account to TikTok to create ads and showcase your products.
• Link in bio tool: Consolidate multiple links to your business with Linkup (eCom Admin > Link in bio). This tool creates a single URL that leads to a basic landing page where you can add your business links.

Update

Custom email DNS authentication

Custom email addresses in eCom (C-Series) need to be verified and authenticated through DNS settings or emails to customers will revert to the default "shop-name"@ecom.lightspeedhq.com.

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Update

Lightspeed Payments fees are now available in Lightspeed Accounting

Processing fees from Lightspeed Payments can now be mapped in Lightspeed Accounting, and will be deducted off gross payments.

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Tip

Don’t let tax season become "scam season"

As you gear up for tax deadlines, remember: fraudsters are working overtime too. While you’re gathering documents, fraudsters are crafting schemes to steal your identity and hard-earned money.

Spot the red flags

• Trust your instincts, not the sender: AI-generated scams can look highly convincing. If a tax notice creates urgency or panic, pause before you act.
• Verify the source: Don’t reply, click, or engage with suspicious messages. Log in directly through the official portal (e.g., CRA or IRS) or call a verified number from the official website, not the one in the message.
• Know how governments communicate: Government agencies will not ask for sensitive personal information via email, text, or phone, nor will they threaten arrest. If you receive a request like that, do not respond or click any links.
• Be cautious of caller ID: Phone numbers can be faked to appear legitimate. Don’t rely on call display alone to verify authenticity.
• Lock down your identity: Use strong, unique passwords and enable MFA wherever possible.