Update

Improved visibility for product transfers

A new column in the inventory table for items shows products that have been assigned for transfer but not sent yet, giving you better visibility on incoming and outgoing stock transfers between your locations.

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New

Select cost control options in accounting settings

The cost control setting is now available to all merchants. This setting allows you to choose if default cost or last recorded cost should be used when adding inventory without a known cost, such as reconciling an inventory count, completing an unreferenced refund, or auto-adding a product.

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Update

Search work orders by serial number and line item

New search fields for serial number and line items means you can search through work orders by part or serial number without needing to know the customer name or details.

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New

Local product listings with Google Local Inventory

Google Local Inventory, formerly the Pointy from Google integration, automatically syncs your inventory and shows relevant results to potential customers searching for products near them in Local Listings like Google Maps, Shopping, and more. Retail POS merchants are now auto-enrolled in Local Inventory, no integration required.

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New

GST/HST tax relief period in Canada FAQ

The Canadian government recently announced a two-month GST/HST tax break on qualifying goods between December 14, 2024 and February 15, 2025. Businesses selling qualifying products in Canada are expected to remove these taxes for customers during the relief period.

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Update

New onboarding guide for Lightspeed Payments

A new interactive setup guide in the Merchant Portal helps walk you through getting set up with Lightspeed Payments.

Update

Payment details in Payout reports

Payout reports now include details about fees, refunds, and amount for each payment method.

New

eCom (E-Series) product links on the Product page

Speed up cross-platform navigation with new product links. On the Product details page in Retail POS (R-Series), links have been added to view the product in the eCom (E-Series) Admin Panel and on your eCom storefront.

New

Omnichannel gift card syncing

Gift cards can be sold or redeemed both in-store and online with eCom (E-Series). Manage all your gift card settings for both sales channels from within Retail POS.

New

Bulk editing options for online-specific settings

• Update online-specific settings in bulk using the product import and export tool in your eCom Admin Panel > Catalog > Data Import & Export.
• Update shipping settings for multiple products at once, including limiting shipping options, adjusting shipping rates, and enabling free shipping by navigating to your eCom Admin Panel > Catalog > Products. Select multiple products then click the Mass Update dropdown > Shipping & Pickup to select and apply changes.

New

Instant Site customization options

• Third party partners can build templates to completely customize eCom (E-Series) websites.
• New promo stickers and layout options for the Product Collection section and a new Logo Gallery help showcase your products.

Update

Google Consent Mode expansion

Google Consent Mode is expanding to merchants in Switzerland and the UK.

Update

Faster loading time for Orders page

Stores with a large volume of orders will experience improved loading times on the Orders page.