Principes de l’ouverture et de la fermeture des caisses

Avant de réaliser des ventes dans l’application Retail POS, vous devez d’abord ouvrir votre caisse. Pour ce faire, comptez votre fonds de caisse et saisissez le montant dans Retail POS.

</p> <p> </p> <p>Accédez à l’onglet <strong>Ventes</strong> et sélectionnez une <strong>caisse</strong> fermée. Ensuite, saisissez et soumettez votre <strong>montant</strong> <strong>d’ouverture</strong>.</p> <h2 class="wysiwyg-text-align-center"><img src="https://retail-support.lightspeedhq.com/hc/article_attachments/1260800089450/Screen_Shot_2020-12-16_at_10.46_1.png" alt="Screen_Shot_2020-12-16_at_10.46_1.png"/></h2> <p>À la fin de la journée, lorsque vous fermez votre caisse, vous devez vérifier s’il y a un déficit ou un surplus d’argent dans votre tiroir-caisse (types de paiements en espèces ou non). Pour ce faire, accédez à <strong>Ventes</strong> > <strong>Fermer la caisse</strong>, puis saisissez et enregistrez votre <strong>montant </strong> <strong>de fermeture</strong>.</p> <p class="wysiwyg-text-align-center"><img src="https://retail-support.lightspeedhq.com/hc/article_attachments/1260800092209/Screen_Shot_2020-12-16_at_12.56_1.png" alt="Screen_Shot_2020-12-16_at_12.56_1.png"/></p> <div class="mdblock" style="background-color: #f8f8f8;"> <strong>Remarque :</strong> Si vous devez ouvrir ou fermer une caisse autre que celle qui est actuellement attribuée à votre compte, accédez d’abord à <strong>Ventes</strong> > <strong>Changer de caisse</strong>.</div> <p> </p> <p>Si vous avez configuré une imprimante de reçus, une copie papier <em>Ajustement du tiroir-caisse</em> s’imprime automatiquement lorsque vous ouvrez ou fermez votre caisse.</p> <h2 class="wysiwyg-text-align-center"><img src="https://retail-support.lightspeedhq.com/hc/article_attachments/1260800089490/Screen_Shot_2020-12-16_at_12.03_1.png" alt="Screen_Shot_2020-12-16_at_12.03_1.png"/></h2> <p>Enfin, vous pouvez ouvrir physiquement votre tiroir-caisse depuis Retail POS à tout moment. Pour cela, accédez à <strong>Ventes</strong>, cliquez sur <strong>Ouvrir</strong> <strong>la caisse</strong>, <strong>Fermer la caisse</strong>, <strong>Encaissement</strong> ou <strong>Décaissement/Dépôt</strong>, puis sur <strong>Ouvrir la caisse</strong>.</p> <p> </p> <p>Pour en savoir plus, consultez les articles suivants :</p> <ul> <li><a href="https://retail-support.lightspeedhq.com/hc/fr/articles/228842167" target="_self" rel="undefined">Ouverture du tiroir-caisse au début de la journée</a></li> <li><a href="https://retail-support.lightspeedhq.com/hc/fr/articles/228842067" target="_self">Fermeture du tiroir-caisse à la fin de la journée</a></li> </ul> <p> </p> </section> <div class="py-4 my-6 text-center border-top border-bottom"> <h4 class="font-medium"> Cet article vous a-t-il été utile ? </h4> <div class="mb-4" role="group"> <button type="button" class="button button-outline-primary" data-auth-action="signin" aria-label="Cet article m’a été utile" aria-pressed="false"> <svg class="svg-icon fill-current" viewBox="0 0 507 512" xmlns="http://www.w3.org/2000/svg"> <path d="M330,512 C261,512 152,489 126,470 C119,466 116,459 116,452 L116,234 C116,228 119,221 124,217 C126,216 165,185 206,163 C256,135 291,96 300,71 C310,41 324,0 370,0 C392,0 409,12 419,33 C438,77 418,137 384,184 C407,189 434,196 451,201 C482,211 502,233 506,260 C510,288 496,317 467,338 C445,397 408,489 380,504 C370,510 352,512 330,512 Z M161,439 C203,456 333,475 358,465 C370,454 403,379 426,316 C428,312 431,308 434,305 C453,293 462,278 461,266 C459,256 450,248 437,243 C409,234 340,219 339,219 C331,218 325,212 322,204 C319,196 321,188 327,183 C377,129 386,73 377,51 C374,45 372,45 370,45 C359,45 354,52 342,86 C329,125 282,171 227,201 C201,216 174,235 161,245 L161,439 Z M73,454 L73,232 C73,211 57,195 37,195 C16,195 0,211 0,232 L0,454 C0,474 16,490 36,490 C56,490 73,474 73,454 Z"></path> </svg> </button> <button type="button" class="button button-outline-primary" data-auth-action="signin" aria-label="Cet article ne m’a pas été utile" aria-pressed="false"> <svg class="svg-icon fill-current" viewBox="0 0 507 512" xmlns="http://www.w3.org/2000/svg"> <path d="M177,0 C247,0 355,23 382,42 C388,46 391,53 391,60 L391,278 C391,284 388,291 383,295 C381,296 342,327 302,349 C251,377 216,416 208,441 C197,471 183,512 137,512 C115,512 98,500 88,479 C69,435 89,375 123,328 C100,323 73,316 56,311 C26,301 5,279 1,252 C-3,224 11,195 41,174 C63,116 100,23 127,8 C137,2 155,0 177,0 Z M346,73 C304,56 174,37 149,47 C137,58 104,133 81,196 C79,200 76,204 73,207 C54,219 45,234 46,246 C48,256 57,264 70,269 C98,278 167,293 168,293 C176,294 182,300 185,308 C188,316 186,324 180,329 C130,383 121,439 130,461 C133,467 135,467 137,467 C148,467 153,460 165,426 C178,387 225,341 280,311 C306,296 333,277 346,267 L346,73 Z M434,58 L434,280 C434,300 450,316 470,316 C491,316 507,300 507,280 L507,58 C507,38 491,22 470,22 C450,22 434,38 434,58 Z"></path> </svg> </button> </div> <span class="block text-gray-600 font-size-sm mb-4">Utilisateurs qui ont trouvé cela utile : 0 sur 0</span> </div> <footer class="row my-6 hidden"> </footer> </article> <aside class="relative flex-first lg:col lg:mr-6 lg:max-w-13 lg:border-right" data-element="navigation" data-template="article-list"></aside> <aside class="lg:col-4 hidden "> <div x-data="{ tableOfContents: false }" :class="{ 'sticky-top': tableOfContents }" @table-of-contents:render.camel="tableOfContents = $event.target.children.length > 0"></div> </aside> </div> </div> <script type="text/javascript">document.documentElement.classList.add('article-page', 'article-' + 1260800790810)</script> <template id="tmpl-table-of-contents"> <% if (items.length > 1) { %> <div class="border border-radius border-left-4 px-6 my-6 w-full"> <h3> Dans cet article </h3> <ol class="mb-6 list-unstyled font-size-md"> <% items.forEach(function(item) { %> <li class="list-item"> <a href="<%= item.html_url %>"> <%= item.name %> </a> <%= partial('partial-table-of-contents', { items: item.children, partial: partial }) %> </li> <% }); %> </ol> </div> <% } %> </template> </main> <footer class="footer mt-6" id="footer"> <div class="container py-7"> <nav class="nav justify-content-between"> <div class="flex my-2 logomobile-bottom"> <a class="hover:no-underline" href="https://www.lightspeedhq.com/"> <svg viewBox="0 0 500 110" height="36px" width="auto" style="padding-top: 1%" xmlns="http://www.w3.org/2000/svg"> <path fill="#E81C1C" d="M36.9,0.9 L41.9,9.6 C42.9,11.4 42.9,13.6 41.9,15.4 L12.1,67.1 L26.2,91.5 C28.4,95.3 32.5,97.7 36.9,97.7 C41.3,97.7 45.4,95.3 47.6,91.5 L61.7,67.1 L58,60.5 L42,88.2 C41,90 39,91.1 37,91.1 C34.9,91.1 33,90 32,88.2 L19.7,67.1 L47.4,19.1 L52.4,27.8 C53.4,29.6 53.4,31.8 52.4,33.6 L33.1,67.1 L36.9,73.7 L57.9,37.3 L71.7,61.2 C73.8,64.9 73.8,69.4 71.7,73.1 L57.7,97.4 C55.6,101.1 48.9,109.4 36.9,109.4 C24.9,109.4 18.3,101.1 16.1,97.4 L2.1,73.1 C-8.43769499e-15,69.4 -8.43769499e-15,64.9 2.1,61.2 L36.9,0.9"></path> <g fill="#fff" transform="translate(102.000000, 25.000000)"> <rect x="0" y="1.8" width="9.7" height="57.3"></rect> <circle cx="22.7" cy="6.6" r="5.7"></circle> <rect x="17.8" y="19.3" width="9.8" height="39.8"></rect> <path d="M53.3,18.3 C42.2,18.3 33.2,26.1 33.2,38.5 C33.2,50.9 41,58.5 53.4,58.5 C58.3,58.5 63.5,61 63.5,66.5 C63.5,72 59.1,75.1 53.4,75.1 C47.7,75.1 43,71.7 43,66.5 L33.2,66.5 C33.2,77.2 41.8,84.3 53.4,84.3 C64.9,84.3 73.3,77.5 73.3,66.5 C73.3,61.4 71.7,56.6 65.1,53.3 C71.6,50.3 73.5,43.4 73.5,38.4 C73.5,26.1 64.4,18.3 53.3,18.3 L53.3,18.3 Z M53.4,50.4 C47.7,50.4 43,45.5 43,38.5 C43,31.6 47.7,26.5 53.4,26.5 C59.1,26.5 63.7,31.7 63.7,38.5 C63.7,45.4 59,50.4 53.4,50.4 L53.4,50.4 Z"></path> <path d="M101.9,18.3 C97.4,18.3 93.1,19.7 89.5,24.2 L89.5,1.7 L79.7,1.7 L79.7,59 L89.5,59 L89.5,38.8 C89.5,32.9 93.5,28 99.3,28 C104.5,28 108.3,31.1 108.3,38.3 L108.3,59 L118.1,59 L118.1,37.6 C118.2,25.9 113.2,18.3 101.9,18.3 L101.9,18.3 Z"></path> <path d="M142,52.3 C140.8,52.3 139.8,51.9 139.2,51.1 C138.6,50.3 138.3,49.1 138.3,47.3 L138.3,27.7 L146.2,27.7 L147.1,19.2 L138.4,19.2 L138.4,8.3 L128.5,9.4 L128.5,19.3 L121,19.3 L121,27.8 L128.5,27.8 L128.5,47.6 C128.5,51.7 129.5,54.8 131.4,56.9 C133.3,59 136.2,60.1 139.9,60.1 C141.6,60.1 143.2,59.9 144.9,59.4 C146.6,58.9 148.1,58.2 149.4,57.3 L146,51 C144.7,51.9 143.3,52.3 142,52.3 L142,52.3 Z"></path> <path d="M182.3,37.7 C178.3,35.2 173.6,34.9 169,34.6 C166.3,34.4 162.2,33.8 162.2,30.3 C162.2,27.8 164.8,26.4 169.5,26.4 C173.3,26.4 176.6,27.3 179.4,29.9 L184.9,23.5 C180.3,19.5 175.6,18.3 169.3,18.3 C162,18.3 152.4,21.5 152.4,30.7 C152.4,34.5 154.4,38 157.7,40 C161.4,42.3 166.2,42.6 170.3,43.1 C173.1,43.4 177.7,44.1 176.9,48 C176.4,50.7 173.1,51.5 170.8,51.6 C168.3,51.7 165.8,51.5 163.3,50.9 C160.7,50.2 158.6,49 156.3,47.5 L151.3,53.8 C151.6,54 151.9,54.3 151.9,54.3 C158.3,59.6 167.2,61.3 175.3,59.5 C181.4,58.1 186.6,53.7 186.6,47.1 C186.8,43.4 185.6,39.7 182.3,37.7 L182.3,37.7 Z"></path> <path d="M214.6,18.3 C210.1,18.3 204.8,20.2 201.7,24.6 L201.4,19.2 L191.9,19.2 L191.9,76.5 L201.7,75.4 L201.7,54.4 C204.5,58.7 210.6,60.1 214.8,60.1 C227.5,60.1 234.9,50.6 234.9,39.1 C234.9,27.4 226.8,18.3 214.6,18.3 L214.6,18.3 Z M213.8,51.6 C207.1,51.6 202.6,45.5 202.6,39.3 C202.6,33.1 206.8,26.5 213.8,26.5 C220.9,26.5 225,33.2 225,39.3 C225.1,45.5 220.5,51.6 213.8,51.6 L213.8,51.6 Z"></path> <path d="M247.7,42.7 C248.8,47.4 253.1,51.5 260.1,51.5 C263.7,51.5 268.5,49.7 270.8,47.4 L277.1,53.6 C272.9,57.9 266,60 260,60 C247.6,60 238.6,51.8 238.6,39.1 C238.6,27.1 247.9,18.3 259.3,18.3 C271.3,18.3 281.3,26.5 280.3,42.7 L247.7,42.7 L247.7,42.7 Z M270.8,35.2 C269.7,30.5 265,26.4 259.3,26.4 C254,26.4 249.1,30 247.7,35.2 L270.8,35.2 L270.8,35.2 Z"></path> <path d="M293.1,42.7 C294.2,47.4 298.5,51.5 305.5,51.5 C309.1,51.5 313.9,49.7 316.2,47.4 L322.5,53.6 C318.3,57.9 311.4,60 305.4,60 C293,60 284,51.8 284,39.1 C284,27.1 293.3,18.3 304.7,18.3 C316.7,18.3 326.7,26.5 325.7,42.7 L293.1,42.7 L293.1,42.7 Z M316.3,35.2 C315.2,30.5 310.5,26.4 304.8,26.4 C299.5,26.4 294.6,30 293.2,35.2 L316.3,35.2 L316.3,35.2 Z"></path> <path d="M349.4,60.1 C353.9,60.1 359.2,58.2 362.3,53.8 L362.6,59.1 L372.1,59.1 L372.1,1.8 L362.3,1.8 L362.3,24 C359.5,19.7 353.3,18.4 349.1,18.4 C336.4,18.4 329.1,27.8 329.1,39.4 C329.1,51 337.2,60.1 349.4,60.1 L349.4,60.1 Z M350.1,26.8 C356.8,26.8 361.3,32.9 361.3,39.1 C361.3,45.3 357.1,51.9 350.1,51.9 C343,51.9 338.9,45.2 338.9,39.1 C338.9,32.9 343.4,26.8 350.1,26.8 L350.1,26.8 Z"></path> </g> </svg> </a> <div class="relative h-full font-semibold ml-4 seriesmobile-bottom" x-data="Widgets.dropdown({ series: 'Retail (R-Series)' })" @click.away="close"> <button class="flex align-items-center px-3 py-1 mt-1 bg-white text-black border-radius not-a-button w-full" aria-haspopup="true" :aria-expanded="isExpanded" x-ref="toggle"> <img class="mr-2" src="//theme.zdassets.com/theme_assets/821742/ac786c9183f3c61dbde6c270a9183983afc9fb18.svg" alt="Retail (R-Series)" width="22" height="22" /> Retail (R-Series) <svg class="ml-1 fill-current" width="10" height="5" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 10 5" aria-hidden="true" :class="{ 'rotate-180': isExpanded }"> <path d="M1237.794-11472.48l5,5,5-5Z" transform="translate(-1237.794 11472.48)"/> </svg> </button> <div class="z-dropdown mt-2 bg-white absolute border border-radius shadow-md min-w-dropdown" x-ref="menu" x-cloak x-show="isExpanded" :aria-expanded="isExpanded"> <div class="py-2 font-size-sm text-left"> <a class="dropdown-item flex align-items-center" :class="{ 'hidden': series === $el.innerText.trim() }" href="https://support.vendhq.com" target="_blank"> <img class="mr-2" src="//theme.zdassets.com/theme_assets/821742/ca6216b3599fd20b59cb255fd22d62f043432368.svg" alt="Retail (X-Series)" width="22" height="22" /> Retail (X-Series) </a> <a class="dropdown-item flex align-items-center" :class="{ 'hidden': series === $el.innerText.trim() }" href="https://support.ecwid.com" target="_blank"> <img class="mr-2" src="//theme.zdassets.com/theme_assets/821742/ca6216b3599fd20b59cb255fd22d62f043432368.svg" alt="Retail (E-Series)" width="22" height="22" /> eCom (E-Series) </a> <a class="dropdown-item flex align-items-center" :class="{ 'hidden': series === $el.innerText.trim() }" href="https://retail-support.lightspeedhq.com/" target="_blank"> <img class="mr-2" src="//theme.zdassets.com/theme_assets/821742/ac786c9183f3c61dbde6c270a9183983afc9fb18.svg" alt="Retail (R-Series)" width="22" height="22" /> Retail (R-Series) </a> <a class="dropdown-item flex align-items-center" :class="{ 'hidden': series === $el.innerText.trim() }" href="https://ecom-support.lightspeedhq.com/" target="_blank"> <img class="mr-2" src="//theme.zdassets.com/theme_assets/821742/ac786c9183f3c61dbde6c270a9183983afc9fb18.svg" alt="Retail (C-Series)" width="22" height="22" /> eCom (C-Series) </a> <a class="dropdown-item flex align-items-center" :class="{ 'hidden': series === $el.innerText.trim() }" href="https://shopkeep-support.lightspeedhq.com/" target="_blank"> <img class="mr-2" src="//theme.zdassets.com/theme_assets/821742/082f788f809f490dfdd847e236687292ce1ae86b.svg" alt="Retail (R-Series)" width="22" height="22" /> Retail (S-Series) </a> <a class="dropdown-item flex align-items-center" :class="{ 'hidden': series === $el.innerText.trim() }" href="https://k-series-support.lightspeedhq.com" target="_blank"> <img class="mr-2" src="//theme.zdassets.com/theme_assets/821742/4e0008e106336fd6d69ffcbabf0d7954840792c6.svg" alt="Restaurant (K-Series)" width="22" height="22" /> Restaurant (K-Series) </a> <a class="dropdown-item flex align-items-center" :class="{ 'hidden': series === $el.innerText.trim() }" href="https://resto-support.lightspeedhq.com/hc/en-us" target="_blank"> <img class="mr-2" src="//theme.zdassets.com/theme_assets/821742/8a0cf03d4246f2c644872112898d3a509d1ba085.svg" alt="Restaurant (L-Series)" width="22" height="22" /> Restaurant (L-Series) </a> <a class="dropdown-item flex align-items-center" :class="{ 'hidden': series === $el.innerText.trim() }" href="https://help.upserve.com/s/" target="_blank"> <img class="mr-2" src="//theme.zdassets.com/theme_assets/821742/2ca31559d1811f7cc4794c5bbf57b2bbdaf65171.svg" alt="Restaurant (U-Series)" width="22" height="22" /> Restaurant (U-Series) </a> <a class="dropdown-item flex align-items-center" :class="{ 'hidden': series === $el.innerText.trim() }" href="https://support.kounta.com/hc/en-us/categories/360000733816" target="_blank"> <img class="mr-2" src="//theme.zdassets.com/theme_assets/821742/c063329bcf4a8a2ea2c53f5bd52863914b7cd1ae.svg" alt="Restaurant (O-Series)" width="22" height="22" /> Restaurant (O-Series) </a> <a class="dropdown-item flex align-items-center" :class="{ 'hidden': series === $el.innerText.trim() }" href="https://support.gastrofix.com/hc/de" target="_blank"> <img class="mr-2" src="//theme.zdassets.com/theme_assets/821742/41d08c4290b395b48541583cd0c14ec1ff16a12f.svg" alt="Restaurant (G-Series)" width="22" height="22" /> Restaurant (G-Series) </a> <a class="dropdown-item flex align-items-center" :class="{ 'hidden': series === $el.innerText.trim() }" href="https://golf-support.lightspeedhq.com" target="_blank"> <img class="mr-2" src="//theme.zdassets.com/theme_assets/821742/dafa9b8586d17438d59c5f18425dfa175c403cbb.svg" alt="Lightspeed Golf" width="22" height="22" /> Lightspeed Golf </a> </div> </div> </div> </div> <div class="flex flex-wrap my-2 -ml-4 md:ml-0"> <a class="nav-link" href="https://www.facebook.com/LightspeedHQ/" target="_blank"> <svg class="fill-current" width="28" height="28" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 45 45" aria-hidden="true"> <path d="M18.89,36.83h5.77V22.38h4l.43-4.84H24.66V14.78c0-1.14.23-1.59,1.33-1.59h3.13v-5h-4c-4.3,0-6.23,1.89-6.23,5.51v3.86h-3v4.9h3Z"></path> </svg> </a> <a class="nav-link" href="https://twitter.com/LightspeedHQ" target="_blank"> <svg class="fill-current" width="28" height="28" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 45 45" aria-hidden="true"> <path d="M9.87,30.44A14.74,14.74,0,0,0,32.55,17.35a10.48,10.48,0,0,0,2.58-2.69,10.54,10.54,0,0,1-3,.82,5.22,5.22,0,0,0,2.28-2.87,10.55,10.55,0,0,1-3.3,1.26,5.18,5.18,0,0,0-8.83,4.73,14.7,14.7,0,0,1-10.68-5.42,5.18,5.18,0,0,0,1.6,6.92,5.07,5.07,0,0,1-2.35-.65A5.18,5.18,0,0,0,15,24.6a5.1,5.1,0,0,1-2.34.09,5.18,5.18,0,0,0,4.84,3.6A10.43,10.43,0,0,1,9.87,30.44Z"></path> </svg> </a> <a class="nav-link" href="https://www.instagram.com/lightspeedhq/" target="_blank"> <svg class="fill-current" width="28" height="28" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 45 45" aria-hidden="true"> <path d="M22.5,11.84c3.47,0,3.88,0,5.25.08a7.3,7.3,0,0,1,2.42.44,4.41,4.41,0,0,1,2.47,2.47,7.3,7.3,0,0,1,.44,2.42c.07,1.37.08,1.78.08,5.25s0,3.88-.08,5.25a7.3,7.3,0,0,1-.44,2.42,4.41,4.41,0,0,1-2.47,2.47,7.3,7.3,0,0,1-2.42.44c-1.37.07-1.78.08-5.25.08s-3.88,0-5.25-.08a7.3,7.3,0,0,1-2.42-.44,4.41,4.41,0,0,1-2.47-2.47,7.3,7.3,0,0,1-.44-2.42c-.07-1.37-.08-1.78-.08-5.25s0-3.88.08-5.25a7.3,7.3,0,0,1,.44-2.42,4.41,4.41,0,0,1,2.47-2.47,7.3,7.3,0,0,1,2.42-.44c1.37-.07,1.78-.08,5.25-.08m0-2.34c-3.53,0-4,0-5.36.08a9.57,9.57,0,0,0-3.16.6,6.66,6.66,0,0,0-3.8,3.8,9.57,9.57,0,0,0-.6,3.16C9.51,18.53,9.5,19,9.5,22.5s0,4,.08,5.36a9.57,9.57,0,0,0,.6,3.16,6.66,6.66,0,0,0,3.8,3.8,9.57,9.57,0,0,0,3.16.6c1.39.07,1.83.08,5.36.08s4,0,5.36-.08a9.57,9.57,0,0,0,3.16-.6,6.66,6.66,0,0,0,3.8-3.8,9.57,9.57,0,0,0,.6-3.16c.07-1.39.08-1.83.08-5.36s0-4-.08-5.36a9.57,9.57,0,0,0-.6-3.16,6.66,6.66,0,0,0-3.8-3.8,9.57,9.57,0,0,0-3.16-.6C26.47,9.51,26,9.5,22.5,9.5"></path> <path d="M22.5,15.82a6.68,6.68,0,1,0,6.68,6.68,6.68,6.68,0,0,0-6.68-6.68m0,11a4.33,4.33,0,1,1,4.33-4.33,4.33,4.33,0,0,1-4.33,4.33"></path><path d="M31,15.56A1.56,1.56,0,1,1,29.44,14,1.56,1.56,0,0,1,31,15.56"></path> </svg> </a> <a class="nav-link" href="https://www.linkedin.com/company/lightspeedcommerce" target="_blank"> <svg class="fill-current" width="28" height="28" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 45 45" aria-hidden="true"> <rect x="11.09" y="18.54" width="4.91" height="15.85"></rect> <path d="M13.52,16.46a2.93,2.93,0,1,0-2.91-2.93A2.92,2.92,0,0,0,13.52,16.46Z"></path> <path d="M23.84,26.07c0-2.23,1-3.56,3-3.56,1.8,0,2.67,1.28,2.67,3.56v8.32h4.89v-10c0-4.24-2.41-6.3-5.77-6.3a5.52,5.52,0,0,0-4.78,2.62V18.54H19.13V34.39h4.71Z"></path> </svg> </a> <a class="nav-link" href="https://www.youtube.com/c/LightspeedRetailVideoHelpCenter" target="_blank"> <svg class="fill-current" width="28" height="28" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 45 45" aria-hidden="true"> <path d="M37.83,14.75A4,4,0,0,0,35,11.9c-2.49-.67-12.5-.67-12.5-.67s-10,0-12.5.67a4,4,0,0,0-2.83,2.85A42.07,42.07,0,0,0,6.5,22.5a42.07,42.07,0,0,0,.67,7.75A4,4,0,0,0,10,33.1c2.49.67,12.5.67,12.5.67s10,0,12.5-.67a4,4,0,0,0,2.83-2.85,42.07,42.07,0,0,0,.67-7.75A42.07,42.07,0,0,0,37.83,14.75ZM19.23,27.26V17.74l8.36,4.76Z"></path> </svg> </a> <br class="md:hidden"> <a class="nav-link align-self-start" href="https://retail-support.lightspeedhq.com/hc/articles/115004919133" :target="$el.host !== window.location.host ? '_blank' : 'self'"> </a> <div class="relative" x-data="Widgets.dropdown" @click.away="close"> <button class="nav-link not-a-button" aria-haspopup="true" :aria-expanded="isExpanded" x-ref="toggle"> <svg class="svg-icon mr-1 fill-current hidden" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true"> <use xlink:href="#icon-locales" /> </svg> Français <svg class="svg-icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" aria-hidden="true" :class="{ 'rotate-180': isExpanded }"> <use xlink:href="#icon-chevron-down" /> </svg> </button> <div class="z-dropdown absolute my-2 bg-white border border-radius shadow-md min-w-dropdown" x-ref="menu" x-cloak x-show="isExpanded"> <div class="py-2 font-size-sm text-left"> <a class="dropdown-item" href="/hc/change_language/en-us?return_to=%2Fhc%2Fen-us%2Farticles%2F1260800790810-Basics-on-opening-and-closing-registers" dir="ltr" rel="nofollow"> English (US) </a> <a class="dropdown-item" href="/hc/change_language/nl?return_to=%2Fhc%2Fnl%2Farticles%2F1260800790810-Basis-van-het-openen-en-afsluiten-van-kassa-s" dir="ltr" rel="nofollow"> Nederlands </a> </div> </div> </div> </div> </nav> <p class="font-size-sm text-white"> Lightspeed® 2023 </p> <div class="fixed bottom-10p right-0" data-element="back-to-top" data-template="back-to-top-link" data-threshold="250px"> </div> </div> </footer> </div> <script type="text/javascript" src="//theme.zdassets.com/theme_assets/821742/070314531e131afa76eac31618c28045a272e610.js" defer></script> <script type="text/javascript" src="//theme.zdassets.com/theme_assets/821742/7949547fde763a65c7fd28d81cce0148bc7b84c7.js" defer></script> <script type="text/javascript" src="//theme.zdassets.com/theme_assets/821742/ef8220e0ed500380d2acb86767118a7c72041b86.js" defer></script> <script type="text/javascript" src="//theme.zdassets.com/theme_assets/821742/e7cdcfea795fa109d3701e7210e5069a848e3559.js" defer></script> <script type="text/javascript" src="https://cdn.jsdelivr.net/combine/npm/alpinejs@3.x.x/dist/cdn.min.js,npm/jquery@3.5.1/dist/jquery.min.js,gh/fancyapps/fancybox@3.5.7/dist/jquery.fancybox.min.js,npm/swiper@7.0.9/swiper-bundle.min.js" defer> </script> <script type="text/javascript" src="//theme.zdassets.com/theme_assets/821742/25996de8dd127bd50c828eda0785a12373a0b244.js" defer></script> <script type="text/javascript" src="//theme.zdassets.com/theme_assets/821742/4fc2a63a68585f99d079a838eab14e2b434b2f79.js" defer></script><script type="text/javascript" src="//theme.zdassets.com/theme_assets/821742/99334c4a56836dfbcdf8ec62a2c3ea1a4261209e.js" defer></script><script type="text/javascript" src="//theme.zdassets.com/theme_assets/821742/bcc935c054df79ae7a29987d7dcf630e8b110a42.js" defer></script><script type="text/javascript" src="//theme.zdassets.com/theme_assets/821742/5869cbaf655b266957e30c50fbb3831874438b90.js" defer></script> <template id="tmpl-popular-keywords"> <div class="flex flex-first flex-wrap mt-5 mb-4 justify-content-center" x-data="Widgets.popularKeywords" x-init="parseKeywords('<%= keywords %>')"> <p class="mx-1 my-3"> Recherches les plus fréquentes: </p> <div class="flex flex-wrap align-items-center"> <template x-for="(keyword, index) in keywords" :key="index"> <div class="flex align-items-center m-1"> <a class="inline-block text-inherit badge badge-search text-base rounded px-3 py-2" :href="keyword.html_url" :title="keyword.title" x-text="keyword.title"> </a> </div> </template> </div> </div> </template> <template id="tmpl-back-to-top-link"> <button class="flex button button-outline button-sm bg-black border-white p-3 m-4"> <svg class="fill-white" width="20" height="20" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 100 100" aria-hidden="true"> <polygon points="12.4,40.1 25.8,53.6 40.5,38.8 40.5,97.5 59.5,97.5 59.5,38.8 74.2,53.6 87.6,40.1 50,2.5" /> </svg> </button> </template> <svg xmlns="http://www.w3.org/2000/svg" class="hidden"> <symbol id="icon-search"> <circle cx="5" cy="5" r="3.8" fill="none" stroke="grey" stroke-width="1.5"/> <path stroke="grey" stroke-linecap="round" stroke-width="1.5" d="M11 11L8 8"/> </symbol> <symbol id="icon-lock"> <rect width="12" height="9" x="2" y="7" fill="currentColor" rx="1" ry="1"/> <path fill="none" stroke="currentColor" d="M4.5 7.5V4a3.5 3.5 0 017 0v3.5"/> </symbol> <symbol id="icon-star"> <polygon points="213 325 81 405 116 255 0 154 153 141 213 0 273 141 426 154 310 255 345 405"></polygon> </symbol> <symbol id="icon-chevron-down"> <path fill="none" stroke="currentColor" stroke-linecap="round" d="M3 4.5l2.6 2.6c.2.2.5.2.7 0L9 4.5"/> </symbol> <symbol id="icon-agent"> <path fill="currentColor" d="M6 0C2.7 0 0 2.7 0 6s2.7 6 6 6 6-2.7 6-6-2.7-6-6-6zm0 2c1.1 0 2 .9 2 2s-.9 2-2 2-2-.9-2-2 .9-2 2-2zm2.3 7H3.7c-.3 0-.4-.3-.3-.5C3.9 7.6 4.9 7 6 7s2.1.6 2.6 1.5c.1.2 0 .5-.3.5z"/> </symbol> </svg> <script type="text/javascript"> Theme.assets['notification'] = "//theme.zdassets.com/theme_assets/821742/ff8c72a955737673db9059af5e2b2e65169c9723.svg";Theme.assets['article'] = "//theme.zdassets.com/theme_assets/821742/9235007e5cadbb758b46cbd6018920b6aca2ddfa.svg";</script> <template id="tmpl-article-list"> <div class="my-4 border-top border-bottom lg:border-0" x-data="toggle({ isOpen: false })" @collapse:show.stop="open" @collapse:hide.stop="close"> <h3 class="flex align-items-center justify-content-between my-4 font-size-lg cursor-pointer lg:hidden" data-toggle="collapse" data-target="#sidebar-navigation" aria-controls="sidebar-navigation" aria-expanded="false"> Catégories <svg class="flex-shrink-0 fill-current pointer-events-none ml-3" :class="isOpen && 'rotate-180'" width="14px" viewBox="0 0 40 20" xmlns="http://www.w3.org/2000/svg"> <path d="M20,19.5 C19.4,19.5 18.9,19.3 18.4,18.9 L1.4,4.9 C0.3,4 0.2,2.4 1.1,1.4 C2,0.3 3.6,0.2 4.6,1.1 L20,13.8 L35.5,1.1 C36.6,0.2 38.1,0.4 39,1.4 C39.9,2.5 39.7,4 38.7,4.9 L21.7,18.9 C21.1,19.3 20.5,19.5 20,19.5 Z" fill-rule="nonzero"></path> </svg> </h3> <% if (typeof defaultActiveCategories === 'string') { defaultActiveCategories = defaultActiveCategories .split(',') .map(category => category.trim()); } else { defaultActiveCategories = []; } categories = categories.filter(function(category) { return (window.Theme.excludedObjects || []).indexOf(category.id) === -1; }) %> <div class="collapse lg:expand lg:flex-column" id="sidebar-navigation"> <% categories.forEach(function(category, index) { var isLastCategory = (index + 1) === categories.length; var isActiveCategory = activeCategoryId ? !!category.isActive : defaultActiveCategories.indexOf(category.name) !== -1; %> <div class="py-2 font-normal font-size-lg<% if (!isLastCategory) { %> border-bottom<% } %>" x-data="toggle({ isOpen: <%= isActiveCategory %> })" @collapse:show.stop="open" @collapse:hide.stop="close"> <a class="flex py-1 text-inherit hover:text-inherit hover:no-underline" href="<%= category.html_url %>" data-toggle="collapse" data-target="#category-<%= category.id %>" :aria-expanded="isOpen"> <%= category.name %> </a> <div class="font-light font-size-base"> <%= partial('partial-article-list-sections', { id: 'category-' + category.id, parentId: '#sidebar-navigation', sections: category.sections, activeCategoryId: activeCategoryId, activeSectionId: activeSectionId, activeArticleId: activeArticleId, partial: partial }) %> </div> </div> <% }); %> </div> </div> </template> <template id="tmpl-partial-article-list-sections"> <% sections = sections.filter(function(section) { return (window.Theme.excludedObjects || []).indexOf(section.id) === -1; }) %> <% if (sections.length) { %> <ul class="list-none pl-3 mb-0 collapse" id="<%= id %>" :class="{ 'is-visible': isOpen }" > <% sections.forEach(function(section) { %> <% var isTopLevelSection = section.parent_section_id === null; %> <% var articlesInSection = section.articles.filter(function(article) { return (window.Theme.excludedObjects || []).indexOf(article.id) === -1; }) %> <li x-data="toggle({ isOpen: <%= !!section.isActive %> })" @collapse:show.stop="open" @collapse:hide.stop="close"> <a class="flex align-items-baseline <% if (isTopLevelSection) { %>py-2<% } else { %>py-2<% } %> text-inherit hover:text-inherit hover:no-underline" href="<%= section.html_url %>" :class="{ 'font-normal': <%= !!(activeSectionId === section.id) %> }" data-toggle="collapse" data-target="#section-<%= section.id %>" :aria-expanded="isOpen"> <svg class="mr-2 text-gray-700 stroke-current pointer-events-none transition-fast" height="10px" :class="{ 'rotate-90': isOpen }" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"> <path stroke-width="2" d="M9 21.9l9.9-9.9L9 2.1" fill="none" fill-rule="evenodd" stroke-linecap="round"/> </svg> <%= section.name %> </a> <%= partial('partial-article-list-sections', { id: 'section-' + section.id, parentId: '#' + id, sections: section.sections, activeCategoryId: activeCategoryId, activeSectionId: activeSectionId, activeArticleId: activeArticleId, partial: partial }) %> <% if (articlesInSection.length) { %> <ul class="list-none pl-4 mb-0 transition-fast collapse" id="section-<%= section.id %>" data-parent="#<%= id %>" :class="{ 'is-visible opacity-100': isOpen, 'opacity-0': !isOpen }" > <% articlesInSection.forEach(function(article) { %> <li class="ml-1 border-left border-left-4 transition-fast <% if (article.isActive) { %>border-primary bg-gray-100<% } else { %>border-transparent hover:border-primary hover:bg-gray-100<% } %>"> <a class="block px-3 py-2 text-inherit hover:text-inherit hover:no-underline" href="<%= article.html_url %>"> <%= article.title %> </a> </li> <% }); %> </ul> <% } %> </li> <% }); %> </ul> <% } %> </template> <template id="tmpl-tabs"> <% if (children.length) { %> <div class="my-5"> <ul class="nav nav-tabs nav-justified"> <% children.forEach(function(child, index) { %> <li class="nav-item bg-white sm:bg-transparent"> <a class="nav-link flex align-items-center justify-content-center font-normal text-black font-size-lg px-2 py-4 hover:text-blackbold<% if (initial === index ) { %> is-active text-blackbold is-shown<% } %>" data-toggle="tab" data-active-class="text-primary" aria-expanded="<%= initial === index %>" href="#<%= id %>-<%= index %>"> <%= child.title %> </a> </li> <% }); %> </ul> <div class="tabs"> <% children.forEach(function(child, index) { %> <div class="tab list-unstyled p-6 bg-white border border-radius-bottom fade<% if (initial === index ) { %> is-active is-shown<% } %>" id="<%= id %>-<%= index %>" role="tab-panel"> <%= child.innerHTML %> </div> <% }) %> </div> </div> <% } %> </template>  <script src="//static.zdassets.com/hc/assets/fr.90def6631f76ae99c053.js"></script> <script src="https://retail-support.zendesk.com/auth/v2/host/without_iframe.js" data-brand-id="554748" data-return-to="https://retail-support.lightspeedhq.com/hc/fr/articles/1260800790810-Principes-de-l-ouverture-et-de-la-fermeture-des-caisses" data-theme="hc" data-locale="fr" data-auth-origin="554748,true,true"></script> <script type="text/javascript"> /* Greetings sourcecode lurker! This is for internal Zendesk and legacy usage, we don't support or guarantee any of these values so please don't build stuff on top of them. */ HelpCenter = {}; HelpCenter.account = {"subdomain":"retail-support","environment":"production","name":"Lightspeed Commerce Inc."}; HelpCenter.user = {"identifier":"da39a3ee5e6b4b0d3255bfef95601890afd80709","email":null,"name":"","role":"anonymous","avatar_url":"https://assets.zendesk.com/hc/assets/default_avatar.png","is_admin":false,"organizations":[],"groups":[]}; HelpCenter.internal = {"asset_url":"//static.zdassets.com/hc/assets/","web_widget_asset_composer_url":"https://static.zdassets.com/ekr/snippet.js","current_session":{"locale":"fr","csrf_token":null,"shared_csrf_token":null},"settings":{},"usage_tracking":{"event":"article_viewed","data":"BAh7CDoLbG9jYWxlSSIHZnIGOgZFVDoPYXJ0aWNsZV9pZGwrCBpRlY0lAToKX21ldGF7CzoPYWNjb3VudF9pZGkD7okMOhNoZWxwX2NlbnRlcl9pZGkEcpvuCzoNYnJhbmRfaWRpA/x2CDoMdXNlcl9pZDA6E3VzZXJfcm9sZV9uYW1lSSIOQU5PTllNT1VTBjsGVDsASSIHZnIGOwZU--382185b8083cf4f9c65089c88ca0201148f9c7bb","url":"https://retail-support.lightspeedhq.com/hc/activity"},"current_record_id":"1260800790810","current_record_url":"/hc/fr/articles/1260800790810-Principes-de-l-ouverture-et-de-la-fermeture-des-caisses","current_record_title":"Principes de l’ouverture et de la fermeture des caisses","search_results_count":null,"current_text_direction":"ltr","current_brand":{"id":554748,"account_id":821742,"name":"Lightspeed Retail POS (R-Series)","active":true,"deleted_at":null,"created_at":"2015-09-23T17:24:47Z","updated_at":"2023-02-21T17:22:21Z","route_id":720654,"signature_template":"{{agent.signature}}"},"current_brand_url":"https://retail-support.zendesk.com","current_host_mapping":"retail-support.lightspeedhq.com","current_path":"/hc/fr/articles/1260800790810-Principes-de-l-ouverture-et-de-la-fermeture-des-caisses","authentication_domain":"https://retail-support.zendesk.com","show_autocomplete_breadcrumbs":true,"user_info_changing_enabled":false,"has_user_profiles_enabled":false,"has_end_user_attachments":true,"user_aliases_enabled":false,"has_anonymous_kb_voting":false,"has_multi_language_help_center":true,"mobile_device":false,"mobile_site_enabled":false,"show_at_mentions":false,"embeddables_config":{"embeddables_web_widget":false,"embeddables_connect_ipms":false},"base_domain":"zendesk.com","answer_bot_subdomain":"static","manage_content_url":"https://retail-support.lightspeedhq.com/hc/fr","arrange_content_url":"https://retail-support.lightspeedhq.com/hc/admin/arrange_contents?locale=fr","general_settings_url":"https://retail-support.lightspeedhq.com/hc/admin/general_settings?locale=fr","user_segments_url":"https://retail-support.zendesk.com/knowledge/user_segments?brand_id=554748","has_gather":true,"has_hc_ckeditor":false,"has_community_enabled":false,"has_community_badges":true,"has_community_post_content_tagging":false,"has_gather_content_tags":true,"has_guide_content_tags":true,"has_user_segments":true,"has_answer_bot_web_form_enabled":false,"has_edit_user_profile_v2":false,"has_change_password_modal_v2":false,"has_garden_modals":false,"has_suppress_request_email_modal":true,"billing_url":"/access/return_to?return_to=https%3A%2F%2Fretail-support.zendesk.com%2Fadmin%2Fbilling%2Fsubscription","is_account_owner":false,"theming_cookie_key":"hc-da39a3ee5e6b4b0d3255bfef95601890afd807091-preview","is_preview":false,"has_alternate_templates":true,"arrange_articles_url":"https://retail-support.zendesk.com/knowledge/arrange?brand_id=554748","article_verification_url":"https://retail-support.zendesk.com/knowledge/verification?brand_id=554748","has_article_verification":true,"guide_language_settings_url":"https://retail-support.lightspeedhq.com/hc/admin/language_settings?locale=fr","docs_importer_url":"https://retail-support.zendesk.com/knowledge/import_articles?brand_id=554748","content_tags_url":"https://retail-support.zendesk.com/knowledge/content_tags?brand_id=554748","community_badges_url":"https://retail-support.zendesk.com/knowledge/community_badges?brand_id=554748","community_settings_url":"https://retail-support.zendesk.com/knowledge/community_settings?brand_id=554748","gather_plan_state":"subscribed","search_settings_url":"https://retail-support.zendesk.com/knowledge/search_settings?brand_id=554748","has_multibrand_search_in_plan":true,"theming_api_version":2,"theming_settings":{"color_primary":"#E81C1C","color_primary_inverse":"#fff","color_secondary":"#ed664c","color_secondary_inverse":"#fff","color_tertiary":"#009b72","color_tertiary_inverse":"#fff","color_heading":"#000","color_text":"#000","color_link":"#000","color_border":"#ddd","color_outline":"rgba(232, 28, 28, .3)","color_gray_100":"#F0F0F0","color_gray_200":"#EDF2F7","color_gray_600":"#8E8E8E","bg_color":"#fff","heading_font":"'Real Text', -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif","text_font":"'Real Text', -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif","base_font_size":"16px","favicon":"//theme.zdassets.com/theme_assets/821742/3302cfba4b3affddb40864d16bcf7c22e392387f.svg","logo":"//theme.zdassets.com/theme_assets/821742/d9a7b350346b57b76b3c0f8baa1c730600fbc375.svg","logo_height":"32px","series":"Retail (R-Series)","homepage_background_image":"//theme.zdassets.com/theme_assets/821742/e208083b50c03b22745aaae134a23abfef381520.png","community_background_image":"//theme.zdassets.com/theme_assets/821742/34b45f40f7c8bf7f6c486121ae87f7d8fdb93731.png","content_block_1_image":"//theme.zdassets.com/theme_assets/821742/bf0d61b79d663616c11b1fe97a3decdbad413454.png","content_block_2_image":"//theme.zdassets.com/theme_assets/821742/bf0d61b79d663616c11b1fe97a3decdbad413454.png","content_block_3_image":"//theme.zdassets.com/theme_assets/821742/ca39ed05763ea25a2c44a4dd03c82c2acb57be7b.png","content_block_4_image":"//theme.zdassets.com/theme_assets/821742/b89d3eb087b1c83036c6d39a0d4b48683b53a225.png","content_block_5_image":"//theme.zdassets.com/theme_assets/821742/78efbf15022515f5a3167fa80a67726e2bc52289.svg","content_block_6_image":"//theme.zdassets.com/theme_assets/821742/40f64fd98f47274f91bea3f56aa45deba8bb49a3.svg","content_block_7_image":"//theme.zdassets.com/theme_assets/821742/40f64fd98f47274f91bea3f56aa45deba8bb49a3.svg","content_block_8_image":"//theme.zdassets.com/theme_assets/821742/40f64fd98f47274f91bea3f56aa45deba8bb49a3.svg","custom_block_1_image":"//theme.zdassets.com/theme_assets/821742/84bddb9a32ddcfb4672899845bf15d67750cbf48.svg","custom_block_2_image":"//theme.zdassets.com/theme_assets/821742/84bddb9a32ddcfb4672899845bf15d67750cbf48.svg","custom_block_3_image":"//theme.zdassets.com/theme_assets/821742/84bddb9a32ddcfb4672899845bf15d67750cbf48.svg","custom_block_4_image":"//theme.zdassets.com/theme_assets/821742/84bddb9a32ddcfb4672899845bf15d67750cbf48.svg","contact_block_1_image":"//theme.zdassets.com/theme_assets/821742/d1c8244212eb968b1ba0a53c75780954d91a1a73.svg","contact_block_2_image":"//theme.zdassets.com/theme_assets/821742/083bcd804bc5dd0d241f5a72c6b58ec3464de107.svg","contact_block_3_image":"//theme.zdassets.com/theme_assets/821742/cf4d7e1cda682f1c8ffafde8e4cf7d1bc755e20a.svg","contact_block_4_image":"//theme.zdassets.com/theme_assets/821742/d1c8244212eb968b1ba0a53c75780954d91a1a73.svg","cta_block_image":"//theme.zdassets.com/theme_assets/821742/0599a145ab17938b1e8c1b26678bf4734226406d.jpg","header_search_style":"none","instant_search":true,"scoped_kb_search":true,"scoped_community_search":true,"search_placeholder":"settings_search_placeholder-r","header_layout":"links-right","fixed_header":false,"sticky_header":false,"nav_style":"standard","nav_breakpoint":"xl","full_width_header":false,"header_height":"72px","color_header_link":"#000","color_header_link_fixed":"#fff","bg_color_header":"#fff","header_link_1_text":"settings_whatsnew-nav-title","header_link_1_url":"https://retail-support.lightspeedhq.com/hc/categories/8331506104091","header_link_2_text":"settings_footer_link_2_text","header_link_2_url":"https://retail-support.lightspeedhq.com/hc/requests/new","header_link_3_text":"","header_link_3_url":"","video_help_center_url":"https://www.youtube.com/c/LightspeedRetailVideoHelpCenter","statuspage_subdomain":"lightspeedretail","show_submit_a_request_link":false,"category_dropdown_style":"dropdown","default_active_categories":"Product enhancements","notification_location":"none","notification_content":"notification_content","color_notification":"#fff","bg_color_notification":"#ef526e","boxed_layout":false,"bg_color_boxed":"#ddd","hero_heading":"settings_hero_heading","color_hero_heading":"rgba(255, 255, 255, 1)","hero_text":"","color_hero_text":"rgba(255, 255, 255, 1)","hero_image_style":"overlay","bg_color_hero":"#000","bg_color_secondary_hero":"#000","bg_gradient_hero":"linear","hero_content_alignment":"center","popular_keywords_style":"badges","popular_keywords_heading":"settings_popular_keywords-title","popular_keywords":"settings_popular_keywords-r","promoted_videos_heading":"settings_promoted_videos_heading","promoted_video_ids":"W9989o7T6mM, jqFrwOmEzcE, FUI44Hdaeyk, X8fu48UQWEg, 2f0ZAKNbC_k, YjXqlUsSnqY, oisX2XuxnSQ, kT7PW3-DDFc, A-rXq_msxWg","promoted_video_link":"https://www.youtube.com/c/LightspeedRetailVideoHelpCenter","recent_activity":"none","custom_block_style":"none","color_custom_blocks":"primary","bg_color_custom_blocks":"#fff","custom_blocks_heading":"Additional resources","number_custom_blocks":"2","number_custom_block_columns":"3","custom_block_alignment":"left","custom_block_image_height":"48px","custom_block_1_title":"Community","custom_block_1_description":"Share knowledge with other users in our community forum","custom_block_1_url":"/hc/en-us/community/topics","custom_block_2_title":"Submit a request","custom_block_2_description":"Get in touch with our helpful customer service team","custom_block_2_url":"/hc/en-us/requests/new","custom_block_3_title":"Getting started","custom_block_3_description":"Discover everything you need to know to start your journey","custom_block_3_url":"#","custom_block_4_title":"Announcements","custom_block_4_description":"Keep up to date with the latest information","custom_block_4_url":"#","content_block_style":"1-cards","color_content_blocks":"primary","bg_color_content_blocks":"#fff","content_blocks_heading":"","number_content_block_columns":"3","content_block_alignment":"left","content_block_image_height":"64px","hidden_content_blocks":"Product, FAQs","article_list_style":"3-bordered","article_list_columns":"1","article_list_excerpt":0,"promoted_article_style":"icon","promoted_article_list_style":"1-bullet","promoted_article_list_position":"after","promoted_articles_heading":"settings_promoted_articles_heading","promoted_article_list_columns":"2","promoted_articles_alignment":"left","promoted_article_list_excerpt":0,"contact_block_style":"none","color_contact_blocks":"white","contact_blocks_heading":"","number_contact_blocks":"3","number_contact_block_columns":"3","contact_block_image_height":"24px","contact_block_1_title":"Email us","contact_block_1_description":"help@company.com","contact_block_1_url":"mailto:help@company.com","contact_block_2_title":"Call us","contact_block_2_description":"1800 667 776","contact_block_2_url":"tel:1800667776","contact_block_3_title":"Message us","contact_block_3_description":"Start a conversation","contact_block_3_url":"#","contact_block_4_title":"Submit a request","contact_block_4_description":"","contact_block_4_url":"/hc/requests/new","cta_style":"none","cta_location":"all","cta_element_heading":"Can't find what you're looking for?","color_heading_cta":"#000","cta_element_body":"","color_text_cta":"#000","cta_element_link_text":"","bg_color_cta":"#F0F0F0","category_sidebar":"article-list","section_sidebar":"article-list","show_follow_section":true,"article_metadata":"none","show_follow_article":true,"table_of_contents_style":"full-width","table_of_contents_heading":"settings_table_of_contents_heading","article_navigation_style":"none","next_article_title":"Next article","previous_article_title":"Previous article","show_article_voting":true,"show_article_sharing":false,"share_title":"","show_recently_viewed_articles":false,"show_related_articles":false,"show_article_comments":false,"article_sidebar":"article-list","note_title":"settings_note-title","color_note":"#61a5ff","warning_title":"settings_warning-title","color_warning":"#ef526e","enable_lightboxes":true,"enable_video_player":false,"form_list_style":"standard","form_tip":"","community_image_style":"overlay","show_recent_activity_community":true,"show_follow_topic":true,"show_follow_post":true,"show_post_sharing":true,"color_footer_link":"#fff","bg_color_footer":"#000","footer_link_1_text":"","footer_link_1_url":"","footer_link_2_text":"settings_footer_link_2_text","footer_link_2_url":"https://retail-support.lightspeedhq.com/hc/articles/115004919133","footer_link_3_text":"","footer_link_3_url":"","facebook_link":"https://www.facebook.com/LightspeedHQ/","twitter_link":"https://twitter.com/LightspeedHQ","linkedin_link":"https://www.linkedin.com/company/lightspeedcommerce","instagram_link":"https://www.instagram.com/lightspeedhq/","youtube_link":"https://www.youtube.com/c/LightspeedRetailVideoHelpCenter","use_translations":true,"sections_text":"sections","read_more_text":"Read more"},"has_pci_credit_card_custom_field":true,"current_brand_id":554748,"help_center_restricted":false,"current_brand_active":true,"is_assuming_someone_else":false,"flash_messages":[],"user_photo_editing_enabled":true,"has_end_user_apps":true,"has_request_list_custom_fields":true,"has_docs_importer":false,"has_sunco_widget_kill_switch":false,"user_preferred_locale":"en-us","has_end_user_session_renewal":true,"has_reload_page_after_changing_password":true,"has_user_session_cookie_enabled":false,"has_google_analytics_4":true,"version":"v22634"}; </script> <script src="//static.zdassets.com/hc/assets/hc_enduser-4f9a82c3e58502dc2bee8398c66311db.js"></script> <script type="text/javascript" src="//p27.zdassets.com/hc/theming_assets/821742/554748/script.js?digest=13444639490587"></script> </body> </html><script>(function(){var js = "window['__CF$cv$params']={r:'7b04b63a7f4e0590',m:'omEDhg27H1QhU8MJ5oUaesc2T5pwhUMdZrvEJOTnqnw-1680225018-0-AfGIpTur/9JloCXkOUtu23C8VuGXECBYdx3TIZatbP+pt0keDtdjdgpU2VYaYQOPX0meijFoCs8sWbUfbrKfZtA24z/BjzlQIi5LnTEEEYPV7hLQ8a+4exazu1JCjISZxa3op0Tls+IPVtWEzBfnd9q972RxHHWBqDcagzt1UxIjejhp5VXRbKd8w015Bnt3fWuzTbTj9RGnNDlSR4HKUBXdnpKQJg4enMsooBegBNGI',s:[0xffb421b51b,0x0d36f72af9],u:'/cdn-cgi/challenge-platform/h/b'};var now=Date.now()/1000,offset=14400,ts=''+(Math.floor(now)-Math.floor(now%offset)),_cpo=document.createElement('script');_cpo.nonce='',_cpo.src='/cdn-cgi/challenge-platform/h/b/scripts/alpha/invisible.js?ts='+ts,document.getElementsByTagName('head')[0].appendChild(_cpo);";var _0xh = document.createElement('iframe');_0xh.height = 1;_0xh.width = 1;_0xh.style.position = 'absolute';_0xh.style.top = 0;_0xh.style.left = 0;_0xh.style.border = 'none';_0xh.style.visibility = 'hidden';document.body.appendChild(_0xh);function handler() {var _0xi = _0xh.contentDocument || _0xh.contentWindow.document;if (_0xi) {var _0xj = _0xi.createElement('script');_0xj.nonce = '';_0xj.innerHTML = js;_0xi.getElementsByTagName('head')[0].appendChild(_0xj);}}if (document.readyState !== 'loading') {handler();} else if (window.addEventListener) {document.addEventListener('DOMContentLoaded', handler);} else {var prev = document.onreadystatechange || function () {};document.onreadystatechange = function (e) {prev(e);if (document.readyState !== 'loading') {document.onreadystatechange = prev;handler();}};}})();</script>

Bonjour. Comment pouvons-nous vous aider ?

Recherche