Your Lightspeed Retail account can have multiple NuORDER buyers linked to it, however, each NuORDER buyer can only be linked to a single Lightspeed Retail account.

If a NuORDER buyer is already linked to a Lightspeed Retail account and wants to be linked to another instead, they will have to unlink from the first Lightspeed Retail account.

To unlink a NuORDER buyer from your Lightspeed Retail account:

1. Sign in to Lightspeed Retail.

   

2. From the main menu, select Retail (R-Series).

   

3. From the dropdown, select Link accounts. A new page will display.

   

4. Click Cancel to navigate to the Linked accounts page.

   

5. Under NuORDER, click Unlink account.

   

6. A popup displays to confirm the unlinking. Click Unlink account.

   

Your NuORDER and Lightspeed Retail accounts are now unlinked. You should no longer see your NuORDER account listed on the Lightspeed Retail main menu. To re-link NuORDER and Lightspeed Retail accounts, refer to the Activating the NuORDER and Retail POS (R-Series) Sync article.