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Unlinking your NuORDER account from Lightspeed Retail (R-Series)

  • US only

Your Lightspeed Retail account can have multiple NuORDER buyers linked to it, however, each NuORDER buyer can only be linked to a single Lightspeed Retail account.

If a NuORDER buyer is already linked to a Lightspeed Retail account and wishes to be linked to another instead, they will have to unlink from the first Lightspeed Retail account.

Here's how to unlink a NuORDER buyer from your Lightspeed Retail account:

  1. Sign in to Lightspeed Retail.

    NuORDER-Unlink-Sign-In.png

  2. From the main menu, select Retail (R-Series).

    NuORDER-Unlink-Retail-POS.png

  3. From the drop-down, select Link accounts. A new page will display.

    NuORDER-Unlink-Select-Product-Drop-Down.png

  4. Select Cancel to navigate to the Linked accounts page.

    NuORDER-Unlink-Select-Cancel.png

  5. Under NuORDER, select Unlink account.

    NuORDER-Unlink-Click-Unlink-Account.png

  6. To confirm the unlinking, select Unlink account.

    NuORDER-Unlink-Confirm-Unlin-Account.png

Your NuORDER and Lightspeed Retail accounts are now unlinked. You should no longer see your NuORDER account listed on the Lightspeed Retail main menu. To re-link NuORDER and Lightspeed Retail accounts, refer to the Linking your NuORDER account to Lightspeed Retail (R-Series) article.

NuORDER-Unlink-Retail-POS-Successful.png

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