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Connecting with eCom (E-Series)

Note: If you want to sign up for eCom (E-Series), contact your account manager.

Once your account manager has added eCom (E-Series) to your account, you’ll need to complete your registration in Retail POS. This ensures that Lightspeed associates your eCom (E-Series) account with the correct Retail POS location and business information.


To get started, sign in to your Retail POS. Click the drop-down in the upper left corner and select eCom (E-Series) to go to the registration page. 

eCom.png

Follow these steps to complete your eCom (E-Series) registration:

  1. On the Set up Lightspeed Retail POS integration page, select a location, register, and employee to assign to your online orders and click Next.

    E-Series setup page. Step 1

    Important: The register and employee can be changed later. Your location cannot be changed.

  2. On the Get a head start on your store setup page, enter your store name. This can be changed later.

    Ecwid-Setup-Step-2_store_name.png

  3. Select your country and your currency, then click Next.

    Ecwid-Setup-Step-2_country.png

  4. On the Choose where you’ll be running your store page, let us know if you have a website. Click on the Do you already have a website? drop-down and select Yes or No.
    If you select Yes, you’ll be prompted to select your website platform from the What website platform do you use? drop-down. 

    yes-website.png

    If you don’t have a website, enter a domain name. We recommend choosing something quick and easy to remember because this domain name can be changed later.

    no-website.png

  5. Click the Finish & Proceed to Dashboard button.

Once you’ve completed your eCom (E-Series) registration, you’ll be redirected to your eCom dashboard, where you can follow the tips to start designing and customizing your online store.

Eseries_dashboard.png

All products will automatically sync from Retail POS to eCom (E-Series) but will appear in a disabled state. To start selling online, enable the products on the Catalog page in eCom (E-Series). For more information on syncing products with eCom (E-Series), see Syncing products between Retail POS (R-Series) and eCom (E-Series).

What's next?

Getting support for eCom (E-Series)
Managing employee access for Retail POS (R-Series) and eCom (E-Series) 

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