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Setting up the Star mC-Print3 USB

The Star mC-Print3 receipt printer connects directly to your computer or iPad with a USB cable. Product_2022_7014_Star_MC-Print3_Front.jpg

What you need 

To set up your printer you need: 

Star mC-Print3 

Product_2022_7014_Star_MC-Print3_Front.jpg
Power cable Product_2022_7029_Star_MC-Print3_PowerCord.jpg
USB cable (for desktop) Product_2022_7030_Star_MC-Print3_USB_Cord.jpg

Lightning to USB cable (for iPads)

 

Lightning-cable.jpeg

Paper roll

 

Product_2019_1608_07.jpg

 

To set up your printer, you first need to install Lightspeed Hub on your computer. Lightspeed Hub is a desktop application that helps you set up your hardware in fewer steps and guides you through the process. It also connects directly to Retail POS (R-Series), bringing you a reliable connection to your hardware throughout your business day. 

 

  • Desktop

    Once Lightspeed Hub is installed, connecting your printer to your computer with a USB involves the following steps: 

    1. Connecting your printer 
    2. Inserting a paper roll 
    3. Adding your printer to Hub
    4. Printing a test receipt

    1. Connect your printer 

    To connect your printer, you need its power cable and USB cable. 

    1. Remove the back cover of your printer. Product_2022_7018_Star_MC-Print3_OpenBack.jpg
    2. Connect the USB cable to your printer and computer. 
    3. Connect the power cable to your printer and electrical outlet. USB-Power-cord.jpg
    4. Attach back the cover of your printer.
    5. Turn on your printer

    The power LED light will light up. 

    2. Insert a paper roll

    1. To open the printer's cover, pull the lever on the left-hand side of the front of the printer. 
    2. Insert the paper roll in the following orientation. While doing so, make sure the paper roll is taut and doesn't unroll. Product_2022_7017_Star_MC-Print3_Printer_Front_Open.jpg
    3. Pull the paper out past the cutter at the front of the printer. 
    4. Push the cover to snap the lever shut. 

    3. Add your printer to Hub

    1. On your computer, open Lightspeed Hub
    2. Under Receipt printer, select Connect
    3. Select USB.
    4. Select Search for printers. After a few seconds, your printer will display in the list as Ready. If not, make sure it's connected to your computer and a power source correctly. 

    Note: You can only connect one printer to Hub at a time. To connect a new printer, select Forget this device to disconnect the printer that’s currently connected.

    Your printer will now display as Ready in both Hub and Retail POS.   

    4. Print a test receipt

    1. In Retail POS, go to Settings > Locations
    2. Select Customize next to your location. 
    3. In the submenu, select Receipt setup.
    4. Select Print preview. Print-preview-hub.jpg

    Your printer should now print a test receipt. You're all set! Your printer is connected to Hub and ready to print your sales! 

    Note: If you don't want to automatically print receipts after completing a sale or refund, go to Settings > General options > General. Then, under Printing, select the Disable Receipt Auto Print Prompt checkbox.

    What's next? 

    Have a cash drawer? Learn how to connect it to your receipt printer

  • iPad

    To connect your printer, you need its power adapter and Lightning to USB cable following these steps: 

    1. Connecting your printer 
    2. Inserting a paper roll 
    3. Adding your printer to Retail POS
    4. Printing a test receipt

    1. Connect your printer 

    To connect your printer, you need its power adapter and Lightning to USB cable.

    1. Remove the back cover of your printer. Product_2022_7018_Star_MC-Print3_OpenBack.jpg
    2. Connect the Lightning to USB cable to your iPad and printer. 
    3. Connect the power cable to your printer and an electrical outlet. Product_2022_7026_Star_MC-Print3_Printer_Back_DC_iPadWire.jpg
    4. Attach back the cover of your printer. 
    5. Turn on your printer

    The power LED light will light up. 

    2. Insert a paper roll

    1. To open the printer's cover, pull the lever on the left-hand side of the front of the printer. 
    2. Insert the paper roll in the following orientation. While doing so make sure the paper roll stays taut and doesn't unroll. Product_2022_7017_Star_MC-Print3_Printer_Front_Open.jpg
    3. Pull the paper out past the cutter at the front of the printer. 
    4. Push the cover to snap the lever shut. 

    3. Add your printer to Retail POS

    1. On your iPad, open Retail POS
    2. On the Profile screen, under Devices, tap Receipt printer. receipt-printer-R-Series.png
    3. Tap Add printer. add-printer-R-Series.png
    4. Under Printer on your network, tap your Star mC-Print3 receipt printer. It could take a few seconds for your printer to appear. 
    5. Optionally, enable the automatically print receipt switch if you want receipts to print automatically when you complete a sale or refund. 
    6. Tap Done. Your printer will display as Connected on the Profile screen. 

    4. Print a test receipt

    1. On the Sales screen, tap a completed sale. 
    2. On the Details panel, tap Print receipt > Print receipt. print-test-receipt-R-Series.png

    Your printer will now print a test receipt, confirming the connection to Retail POS and ready to use. 

     

    What's next? 

    Have a cash drawer? Learn how to connect it to your receipt printer

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