What's new in Lightspeed Retail POS (R-Series)
Retail POS
New
View work orders in your calendar
You can now display Retail POS work orders, including due dates and key details, as events in your preferred calendar application, like Google Calendar or Outlook Calendar.
Lightspeed Payments
Update
Shareable pay links for payment requests
Generate a shareable pay link for a payment request and send it to customers via SMS, WhatsApp, or other messaging channels, in addition to the existing email delivery option.
Update
Manage payment requests and view statuses
On the Payment Requests page, you can quickly get an overview of your requested payments and their statuses, filter, sort, and search for payment requests based on date, customer, or status, resend or cancel requests, and manage notification settings.
Update
EU
UK
Updated verification process for Lightspeed Payment applications
As of April 1, 2026, merchants applying for Lightspeed Payments in the Netherlands, Belgium, Ireland, or the UK will need to meet certain identity and business verification requirements to comply with updated regulations. Lightspeed Payments and payouts will only be enabled once all required information has been collected and verified.
eCom (E-Series)
Update
Customize footer layouts for your website
The eCom site builder now includes customizable footer layouts. Choose between a basic or expanded template for your footer information and customize colors, fonts, and included links to suit the look and feel of your website.
Integrations
New
New Lightspeed Analytics Smart view dashboard
The Lightspeed Analytics Smart view dashboard features period-over-period (PoP) analysis of sales, number of transactions, average basket value, and items sold in multi-view visualizations to help you better understand performance over time.
Retail (R) app
Update
Retail POS (R) version 5.3.0 has been released
Feature updates
- Cash rounding is now fully supported on iPad.
Security tip of the month
Tip
Watch out for fake calendar invites
Did you know that scammers can bypass email spam filters by adding invites with malicious links or attachments directly on your calendar? These unexpected invites, also known as "phantom meetings", use your trust in calendar tools to trick you into sharing private information.
Keeping your calendar secure
- Don’t click the bait: If you receive an unexpected or suspicious meeting invite, don’t click any links (including links to Cancel or Join) or open any attachments. These may lead to fake login pages designed to steal your credentials or install malware on your device.
-
Report and remove the invite: In your calendar, click the suspicious event and look for options to Report as spam or Mark as junk. Reporting can help improve spam filters and may reduce similar invites in the future.
You may not receive an invite notification email, but if you do, you should report it as phishing.
Stay cautious, your calendar is just as important to protect as your inbox.
Information in this article is intended to provide general information, not legal advice. To determine specific requirements and best practices for your business, consult with your legal counsel. For details about Lightspeed’s privacy and security practices, visit the Trust Center.
What's new in the Help Center
New
Adding a cookie consent banner to your eCom (E-Series) site
Enable a banner asking visitors for permission to use cookies on your site.
Update
Saving customer payment methods with Lightspeed Payments
Safely store card information and streamline purchasing for returning customers.
Update
Setting up employee roles and access
Configure and customize employee permissions.