Setting up the Smart Terminal v2 (S700/S710)

To set up the Smart Terminal  v2 with Lightspeed Payments you’ll need to use Retail POS on a web browser or iPad and have been approved for Lightspeed Payments.

When you receive the payment terminal, the box will contain:

• Smart Terminal v2.
• USB-C cable.
• Power adaptor.
• Dock.

Charging the Smart Terminal v2

Charging without the dock

1. Connect the reader to power by plugging the provided USB-C cable into the port on the left side of the reader. 
2. Connect the opposite end of the USB-C cable to the provided power adapter and plug it into a power outlet.

Charging with the dock

1. Connect the reader to power by plugging the provided USB-C cable into the port on the underside of the dock. 
2. Wind the cord through the channel to secure it. 
3. Connect the opposite end of the USB-C cable to the provided power adaptor and plug it into a power outlet. 
4. Place the Smart Terminal v2 onto the dock to charge it.

After the reader is fully charged, hold down the power button on the right side until the screen turns on. After the device powers on, press the power button to sleep or wake the device. To fully power off the device, hold down the power button until the power off option appears on the screen, then select it.

Connecting the Smart Terminal to the Internet

The Smart Terminal v2 requires an Internet connection to process payments. It can be connected via Wi-Fi or Ethernet.

• Connecting the Smart Terminal via Wi-Fi

  To connect the Smart Terminal v2 to Wi-Fi:

  1. Open the settings menu by swiping right from the left edge of the reader screen to reveal a Settings button.

     

  2. Tap the Settings button.

  3. When prompted, enter the admin PIN 07139.

     

  4. Select Wi-Fi Settings.

     

  5. Select the Wi-Fi network that your Retail POS is connected to.
  6. This will also automatically generate a pairing code that will be used to pair your terminal with Retail POS. Make note of this code to be used later.

  Your Wi-Fi network must use WPA-Personal or WPA2-Personal encryption and be password protected. Non-password-protected networks or enterprise networks are not supported.

• Connecting the Smart Terminal v2 via Ethernet

  To connect the Smart Terminal v2 to the internet via Ethernet you will need a hub sold separately.

  1. Unplug the charging cable from the terminal or the dock, depending on which setup you use.
  2. Plug the charging cable into the dock and plug the dock into the power adaptor connected to the power source.
  3. Plug one end of the Ethernet cable into your router and the other end into the Ethernet port on the hub.
  4. Turn the terminal on by holding the Power button on the right side of the device until the screen turns on.

  5. On the terminal, open the Settings menu by swiping right from the left edge of the reader screen to reveal a Settings button.

     

  6. Tap the Settings button.

  7. When prompted, enter the admin PIN 07139.

     

  8. Select Generate pairing code. This will be used to pair your terminal with Retail POS, so make a note of this code to be used later.

     

  Your terminal will immediately connect to the Internet and will remain charged.

  If you want to remove the terminal from the dock, you'll need to make sure the terminal is connected to your Wi-Fi network.

  The Smart Terminal resets its priority to Ethernet when rebooting. Even if the terminal was previously configured for Wi-Fi, the reader will switch to Ethernet if it detects an Ethernet cable connection while starting up.

  If the reader is docked but there is no Ethernet cable plugged in, it will use Wi-Fi. Regardless of how it is connected while docked, you can still choose to connect to Wi-Fi and manage networks on the device.

Connecting the terminal to Retail POS

• Connecting the terminal to Retail POS via the browser

  1. From the main menu of your Retail account, click Settings > Payment Processing.
  2. Click + Add Terminal.
     
  3. Enter a descriptive name for the terminal.
  4. Use the drop-down menu to select the terminal model: Smart Terminal v2.

  5. In Lightspeed, enter the three-word activation code exactly as it appears on the terminal's screen (including the hyphens).

     For first-time setups, the pairing code will automatically generate once the terminal has completed updating. To manually generate the pairing code on the terminal, go to Settings, enter the Admin code 07139, and tap Generate pairing code.

  6. Click Add.
  7. The terminal will return to the default screen and you are now ready to accept card payments.
  8. (Optional) Confirm the connection between Retail POS and your payment terminal by clicking Test connection.
     

  Note: For first-time setups, the terminal may need to update before it can be successfully paired to your Retail POS account. If an update is required, the terminal’s screen will state that an update is being downloaded and the initial pairing attempt will fail. Once the update has been successfully downloaded, restart the terminal and attempt the pairing process again.

  Disconnecting the terminal

  If you ever need to disconnect the terminal from your account, you can do so from the Payment Processing screen.

  1. Navigate to Settings > Payment Processing.
  2. Click the delete terminal button next to the name of the terminal you wish to unpair.
     
  3. Click Unpair.

• Connecting the terminal to Retail POS via iPad

  To pair your terminal:

  1. On the profile screen, tap Payment terminal.
     
  2. Tap Add a payment terminal.
  3. Enter a Name for the terminal. This can be whatever you like (ex: Main Register, Service Counter, etc).
  4. Tap Add.
  5. Generate an activation code for the terminal by entering 07139 on the terminal's number pad. The activation code will appear on the terminal's screen.
  6. Enter the activation code exactly as it appears on the terminal, including hyphens (dashes).
     
  7. Tap Done.
  8. The app will confirm that the payment terminal has been successfully paired. Tap Done.
  9. The terminal's name and status will be displayed. Tap Done.

  The terminal's name and status will now be visible on the profile screen.

  Disconnecting the terminal

  If you ever need to disconnect the terminal from your account, you can do so.

  1. Tap the payment terminal on the profile screen.
  2. Tap the information button next to the terminal's name.
  3. Tap Delete.
     
  4. Confirm the removal of the terminal by tapping Delete.
  5. Tap Done.

  The terminal will no longer be associated with your account.

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