You can verify which languages are connected to your eCom profile by reviewing your eCom settings and by performing a short test.

Retail POS only supports one connected language, however eCom supports multiple languages. The connected language is what your Retail account uses to publish item titles and other content.

It's important to verify the connected language when translating or renaming matrix variants.

Reviewing your eCom settings

1. From your eCom admin, click Settings.
2. Click Store country, under Store Settings.
3. Review the Languages section. If you have only one language listed, this is your connected language. Contact us if the connected language is not your preferred main language.

Performing a short test

If you have multiple languages in eCom, you'll need to perform a short test to verify the languages.

1. In your Retail admin, add a new test item.
2. If not automatically published, publish the item to eCom.
3. Change the title of the item in your Retail account. For example, you could add a 1 to the end of the title.
4. Click Save changes.
5. Click Manage Online Details.
6. Click the Show all languagesbutton. The language with a different title is the connected language. Contact us if the connected language is not your preferred main language.

What's next?