If you have multiple locations, you'll need to configure Lightspeed Loyalty to distinguish between transactions made in different shops. Location settings can be found by navigating to Locations > Manage Locations.

• Click the Edit button (pencil icon) to edit a location.
• To temporarily enable or disable a location, toggle the on/off switch.
• To permanently delete a location, click the Delete button (X icon).

To add a new location:

1. Click Add Location.

   

2. Enter the Location Name.
3. Optionally, enter the Report ID. This ID will appear next to each transaction made at this location in the Reports section.
4. Add an Address.
5. Add a Phone number.
6. Adjust the location's Business Hours by clicking on Edit business hours.
7. Click Add location.

Next, you'll need to add a shopID in the Integration ID column. You won't be able add an Integration ID until the location has been added in Loyalty. To find and add your shopID:

1. From Retail POS, navigate to Settings > Locations.
2. Select Customize beside the shop location whose ID you need.

3. Check the URL for this shop's details. Find the segment of the URL that says id=. Your shopID for this location is the number after =.

   

4. In Lightspeed Loyalty, double-click on the entry in the Integration ID column beside the shop location.

   

5. Enter the location's shopID and press Enter.