You'll configure and customize your Loyalty program throughout the Loyalty Manager, but if you need to review or change your login credentials or manage the connection between Lightspeed Loyalty and Lightspeed Retail, you'll do so under Settings.

Account settings

Account details

You can review your account summary and change your login password by navigating to Settings > Account settings. Under Account Summary, you'll see your Role, the name of your business (App name), and your Account Email, which is the email address and login credential of the account owner. These settings can be reviewed, but to change them you'll have to contact our Support team.

Change your password

1. Enter your current password in the Old password field.
2. Enter the desired password in the New password field.
3. Re-enter the desired password in the Confirm password field.
4. Click Change password.

Connect Lightspeed (Retail POS)

Your first step in getting your Loyalty program up and running is to connect your Lightspeed Loyalty account to your Lightspeed Retail account. 

For steps on connecting Retail POS with the Lightspeed Loyalty Manager, refer to our Connecting and configuring Lightspeed Loyalty guide.

Disconnect Lightspeed (Retail POS)

Should you need to disconnect your Retail POS from Lightspeed Loyalty, you can do so from the Settings page within Lightspeed Loyalty Manager.

1. In the Lightspeed Loyalty Manager, navigate to Settings.
2. Scroll to the Your Lightspeed Account is Connected section and click Disconnect Lightspeed.