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Retail (R-Series) Help Center
RETAIL (R-SERIES) RETAIL (X-SERIES) ECOM (C-SERIES) ONSITE RESTAURANT (L-SERIES) RESTAURANT (K-SERIES)

    Contact us

    If you haven't found what you're looking for in the Retail Help Center, we're available to help you 24/7.

    Quickest response time

    Chat.png  Chat

    Chat with one of our Retail Support agents by signing in to your Retail POS account on a web browser and clicking Help at the bottom-left of the main menu.

     

      Days of week GMT-5 GMT-8 GMT+1
    English  Everyday 24/7 24/7 24/7
    Dutch Monday - Friday 3:00 AM - 11:00 AM 12:00 AM - 8:00 AM 9:00 AM - 5:00 PM

     


    eMail.png  Email

    Submit billing or support requests through the Retail Help Center. An agent will reply as soon as possible. Sign in to the Retail Help Center to view current and past requests.

     

     

    Phone.png  Phone

    Call us to modify your subscription, speak to Support or inquire about billing, invoices or contracts.

     

    North America (toll-free) 
    866-932-1801

    Quebec (toll-free) 
    855-300-7108

    Montreal 
    514-907-1801

    United Kingdom 
    44 20 3695 9599

    Netherlands 
    31 (0) 20 820 2391

    Belgium 
    32 9 298 02 73

    Australia 
    61 2 8488 3146

    Singapore 
    65 3163 1874

    Other countries 
    514-907-1801

     

      Days of week GMT-5 GMT-8 GMT+1
    English Every day 24/7 24/7 24/7
    French  Monday - Friday 9:00 AM - 5:00 PM 6:00 AM - 2:00 PM 3:00 PM - 11:00 PM
    Dutch  Monday - Friday 3:00 AM - 11:00 AM 12:00 AM - 8:00 AM 9:00 AM - 5:00 PM