If you haven't found what you're looking for in the Retail Help Center, we're available to help you 24/7.
Email
Submit billing or support requests through the Retail Help Center. An agent will reply as soon as possible. Sign in to the Retail Help Center to view current and past requests.
Chat
Chat with one of our Retail Support agents by signing in to your Retail POS account on a web browser and clicking Help at the bottom-left of the main menu.
| Days of week | GMT-5 | GMT-8 | GMT+1 | |
| English | Monday - Friday | 10:00 AM - 8:00 PM | 7:00 AM - 5:00 PM | 4:00 PM - 3:00 AM |
Phone
Call us to modify your subscription, speak to Support or inquire about billing, invoices or contracts.
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North America (toll-free) Quebec (toll-free) Montreal |
United Kingdom Netherlands Belgium |
Australia Singapore Other countries |
| Days of week | GMT-5 | GMT-8 | GMT+1 | |
| English | Every day | 24/7 | 24/7 | 24/7 |
| French | Monday - Friday | 9:00 AM - 5:00 PM | 6:00 AM - 2:00 PM | 3:00 PM - 11:00 PM |
| Dutch | Monday - Friday | 3:00 AM - 11:00 AM | 12:00 AM - 8:00 AM | 9:00 AM - 5:00 PM |