After starting a sale in Retail POS, you'll need to process payment to complete the transaction.

Processing card payments

Before you can connect Lightspeed Payments to your Retail POS account and start processing payments, you must complete an application by navigating to Financial Services > Lightspeed Payments and clicking Activate payments. Once you've setup your Lightspeed Payments hardware and configured your settings, you can process sales using Lightspeed Payments.

If your customer is paying for the entire sale with a credit or debit card:

1. From the payment screen, click Card.
2. Select a terminal.
3. Click Start Payment.
4. Process the credit or debit card at the terminal. If the payment is successful, the sale completes automatically.

Debit credit cards like Visa Debit or Mastercard Debit are compatible provided your customer selects Credit on the payment terminal as the method of payment.

If your customer's card has insufficient credit or funds to cover the payment, Retail POS will partially approve the payment and charge the maximum available amount on the card if Allow Partial Approvals is enabled in your Lightspeed Payments gateway settings. This is also true for card payments with Quick Pay. Then click Back to Sale and your customer can pay for the balance with a different payment type or remove the credit or debit card payment and use a different payment type.

Processing cash payments

If your customer is paying for the entire sale in cash:

1. From the payment screen, click Cash.
2. Enter the amount of cash your customer has handed you by clicking the cash denomination buttons, entering the amount, or clicking the MAX button. The Balance amount indicates whether you need additional cash from your customer or owe your customer change.
3. Click Finish Sale.

Processing split payments

If your customer wants to use a combination of payment types, you can accept partial payments to split the sale amount across multiple payment types:

1. Click Payment.
2. Depending on your customer's payment type(s), click payment type and enter or process an amount for the first payment type.
3. Repeat or each payment type the customer wants to use until the balance is paid.
4. Click Finish Sale.

Printing or emailing the receipt

Once you click Finish Sale, you can either print the receipt, print the gift receipt, or email the receipt to your customer.

What's next?