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August product updates

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What's new in Lightspeed Retail (R-Series)

Lightspeed Retail POS (R-Series)

New

Quickly import matrix items using B2B brand data

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Save time by importing items from the B2B Catalog into matrices or search to add items and their variants as a matrix to your local inventory. You can also import when creating a purchase order to automatically add variants from the matrix to the PO to order right away.

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Lightspeed eCom (E-Series)

New

View orders by shipping method in eCom (E-Series) reports

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A new report on the Reports > Orders page in your eCom Admin Panel shows the number and percentage of orders delivered per shipping and pickup method, giving you an overview of the most popular options to help you optimize your shipping strategy.

New

Add custom favicons from your eCom (E-Series) site settings

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A favicon is a small image that appears in the site name in the browser bar or bookmarks. You can now add a custom favicon to your eCom site in your eCom Admin Panel by navigating to Settings > SEO & Sharing > Site favicon and uploading your favicon image.

New

Custom product and category page links

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Improve user experience, link tracking, and SEO by customizing your product and category URL slugs, for example mystore.com/custom-product-slug.

In your eCom Admin panel, navigate to Catalog > Products (or Categories) and click the SEO tab on the product or category page to edit the product URL.

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Lightspeed eCom (C-Series)

New

USA

Tax overrides for state-specific tax settings

If you offer delivery in Minnesota and need to charge the Minnesota Retail Delivery Fee on certain transactions involving retail delivery, you can add eligible products to a tax class and use tax overrides to enable the fee on eligible orders.

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Lightspeed Financial Services

New

Refunds through the Financial services tab

Refund standalone payments, payment links, or other transactions that isn’t visible in Retail POS through the Financial services tab. Although it is always preferable to process refunds through the register, this feature gives you more flexibility for these specialized situations.

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New

Financial services access for overdue accounts

An overdue Retail POS account can navigate to Settings > Subscriptions to make a payment. Access to the Financial Services tab will remain available to manage Lightspeed Payments and Lightspeed Capital

What’s new in the Help Center

Update

Setting up item fees

Set up additional fees for special handling, premium services, or regulatory compliance.

Learn more

New

Editing products linked to eCom (E-Series)

Edit a product’s URL from the product page in your eCom Admin Panel.

Learn more

Update

Setting up the Lightspeed Retail stand

Set up your iPad stand and use the provided USB-C cable for better connection and charging.

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