Adjusting payment types

If you have the employee access rights, you can switch payment types and edit closing counts even after they're submitted at the end of a day. This is helpful to adjust incorrect entries made during the day, for example, if a sales associate selects the wrong payment type during a sale. You can also adjust split payments. For example, if someone pays for an item by cash and check, and you accidentally select credit card instead of check, you can adjust the payment. You can adjust only payment types. You cannot adjust amounts.

To adjust a payment

  1. From the main menu, click Settings > Adjust Payments. The payments you received for the current day are displayed. You can click the calendar to search for the payment you want to adjust and filter the payment types.
  2. From Type, select the payment type it should have been recorded as. The payment adjustment is saved automatically.
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