Hi. How can we help?

January product updates

whats-new_RC.png

What's new in Lightspeed Retail (R-Series)

Lightspeed Retail POS (R-Series)

Update

Applying discounts and shipment fees to purchase orders

photo

You can now split discounts or shipping costs evenly or proportionally in the Costs section of your purchase orders. This update allows for flexibility in how you want to split charges or discounts, ensuring a more accurate average cost.

Learn more

Update

Choose what’s included on itemized gift receipts

Retail-R-gift-receipt.png

You can choose which items in a sale to include on a gift receipt, streamlining your customer checkout experience and ensuring gift receipts only show items that were purchased as gifts.

Learn more

Update

Improved experience for serialized item sales

When removing serial numbers from sale line items, the Remove button disappears once clicked to limit errors in the sale due to multiple clicks.

Update

Notification for negative inventory during sales

When adding an item to a sale or increasing the quantity of a line item that would result in negative inventory, the warning message stays on screen until dismissed. This helps you keep track of inventory during sales and ensures negative inventory sales aren’t missed.

Update

Login authentication updates

Updates to the login authentication process means a smoother login experience and no unexpected logouts.

Update

Age restricted items update

Retail-R-age-restriction.png

If an age restricted item can't be added to the sale due to an incorrect PIN, a dialogue box will show the reason why and a prompt to try again or return to the sale. This leads to less confusion in the checkout experience for age restricted items and more visibility for sales staff and customers when adding these items to a sale.

Update

Improved gift card export file

The gift card export is now generated from the gift card page for a more streamlined gift experience when managing gift cards. This export includes additional information on the gift card status, where it was purchased, the transaction ID, when it was last used, and in the case of online gift cards, the recipient’s email address.

Learn more about gift cards

Lightspeed Financial Services

Update

Unified experience for Financial services

photo

Manage your Lightspeed Payments and Lightspeed Capital from the new overhauled Financial Services page. All Capital interactions, payment links, payouts, applications, and reporting will now be managed through the merchant portal for a more unified experience. In addition, multi-location merchants can apply for Lightspeed Payments for multiple locations with one application through the in-app self serve option.

Learn more

New

Processing payments in Standalone mode with Lightspeed Payments

photo

With standalone mode, you can choose to process payments on your WisePOS E terminal without creating a sale in Retail POS for more flexibility in the daily operation of your business. Standalone payments are reported exclusively in the Payment transactions in the merchant portal, allowing you to choose how to account for standalone sales in a way that best suits your business.

Learn more

New

Tipping on the terminal with Lightspeed Payments

Retail-Payments_terminal tipping-toggle.png

The new Tipping setting in Financial services features the option to enable tipping on the terminal for Lightspeed Payments customers using the WisePOS E terminal. Enable or disable tip prompts on the terminal and set default tip amounts in percentage or currency units.

Learn more

New

Email Lightspeed Payments links to credit account customers

photo

Email account statements to your customers right from the Customer account page. Merchants using Lightspeed Payments can send an email invoice with a secure payment link customers can use to pay their invoice. This allows for greater flexibility and convenience for you and your customers.

Learn more

Lightspeed eCom (C-Series)

Update

Improvements to Omni sync for Retail merchants with eCom (C-Series)

Employee, register, and tax details can no longer be edited for omni orders. This means fewer sync issues for Retail merchants with eCom (C-Series) and a smoother online sales process.

Learn more about managing sales in eCom

Update

New DMARC authentication options for eCom (C-Series)

As part of new DMARC authentication regulations, merchants will need to add additional DNS records to their domain provider in order to verify they own the domain and are authorized to send emails using it.

Learn more

Was this article helpful?

0 out of 0 found this helpful