Our omnichannel solution consists of the powerful combination of Lightspeed Retail and Lightspeed eCom that allows you to sell both online and in-store. Although we want to continue embracing the opportunities that their differences bring, we've incorporated similarities in their design and shortcuts in the navigation between the two interfaces to bring you a seamless omnichannel experience.

Once you've created your eCom user account, you can navigate between your Retail account and eCom back office by clicking:

the eCom or Retail POS buttons in the main menu.
the Manage Online Details or the View in Online Store when managing an item.
the Online Order button inside the Details section of your transactions.

For more information:

• on managing and viewing eCom products from Retail, please click here.
• on viewing eCom sales reports in Retail, please click here.