You can sell your Retail POS (R-Series) products online with eCom (E-Series), a feature-rich ecommerce platform tailored to your product catalog, customers, and settings. By connecting your catalog, you can expand your online presence using a free website builder with a built-in online store.

To sign up for eCom, contact your Account Manager.

Linking eCom with Retail POS

Once your Account Manager has added eCom to your account, you’ll complete your registration in Retail POS. This ensures that Lightspeed associates your eCom account with the correct Retail POS location and business information.

To set up a new eCom store and connect it to Retail POS:

1. In Retail POS, click the Retail (R-Series) dropdown, and select eCom (E-Series).

   

   If you don't see the menu, click the three lines (menu) icon in the upper-left corner.

2. Select one or more retail locations you want to sync to eCom. In the second dropdown menu, select a primary location. Click Next.

   

3. Enter your store name. This can be changed later. Select your country and currency, then click Next.

   

4. Enter your company address and click Next.

   

5. In the Do you already have a website? dropdown, select Yes or No.

   • If you select Yes, you’ll be prompted to select your website platform from the What website platform do you use? dropdown.

     

   • If you don’t have a website, enter a domain name. This can be changed later.

     

6. Click Finish & Proceed to Dashboard.

Once you’ve completed your eCom registration, you’ll be redirected to your eCom dashboard, where you can start managing your products and designing your online store.

All of your products will automatically sync from Retail POS to eCom, but will be disabled by default. To start selling online, you need to enable the products on the Catalog page. You can enable products individually or in bulk.

What's next?