The Star mC-Print3 receipt printer connects directly to your computer or iPad with a USB cable.
What you need
Connecting your printer
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Connecting your printer on desktop
To set up your printer, you first need to install Lightspeed Hub on your computer. Lightspeed Hub is a desktop application that helps you set up your hardware in fewer steps and guides you through the process. It also connects directly to Retail POS (R-Series), bringing you a reliable connection to your hardware throughout your business day.
To connect your printer, you need its power cable and USB cable.
- Remove the back cover of your printer.
- Connect the USB cable to your printer and computer.
- Connect the power cable to your printer and electrical outlet.
- Attach back the cover of your printer.
- Turn on your printer.
The power LED light will light up.
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Connecting your printer on iPad
To connect your printer, you need its power adapter and Lightning to USB cable.
- Remove the back cover of your printer.
- Connect the Lightning to USB cable to your iPad and printer.
- Connect the power cable to your printer and an electrical outlet.
- Attach back the cover of your printer.
- Turn on your printer.
The power LED light will light up.
Inserting a paper roll
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Inserting a paper roll on desktop
- To open the printer's cover, pull the lever on the left-hand side of the front of the printer.
- Insert the paper roll in the following orientation. While doing so, make sure the paper roll is taut and doesn't unroll.
- Pull the paper out past the cutter at the front of the printer.
- Push the cover to snap the lever shut.
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Inserting a paper roll on iPad
- To open the printer's cover, pull the lever on the left-hand side of the front of the printer.
- Insert the paper roll in the following orientation. While doing so make sure the paper roll stays taut and doesn't unroll.
- Pull the paper out past the cutter at the front of the printer.
- Push the cover to snap the lever shut.
Adding your printer to Hub / Retail POS
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Adding your printer on desktop
- On your computer, open Lightspeed Hub.
- Under Receipt printer, select Connect.
- Select USB.
- Select Search for printers. After a few seconds, your printer will display in the list as Ready. If not, make sure it's connected to your computer and a power source correctly.
You can only connect one printer to Hub at a time. To connect a new printer, select Forget this device to disconnect the printer that’s currently connected.
Your printer will now display as Ready in both Hub and Retail POS.
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Adding your printer on iPad
- On your iPad, open Retail POS.
- On the Profile screen, under Devices, tap Receipt printer.
- Tap Add printer.
- Under Printer on your network, tap your Star mC-Print3 receipt printer. It could take a few seconds for your printer to appear.
- Optionally, enable the automatically print receipt switch if you want receipts to print automatically when you complete a sale or refund.
- Tap Done. Your printer will display as Connected on the Profile screen.
Printing a test receipt
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Printing a test receipt on desktop
- In Retail POS, go to Settings > Locations.
- Select Customize next to your location.
- In the submenu, select Receipt setup.
- Select Print preview.
Your printer should now print a test receipt. You're all set! Your printer is connected to Hub and ready to print your sales!
If you don't want to automatically print receipts after completing a sale or refund, go to Settings >General options > General. Then, under Printing, select the Disable Receipt Auto Print Prompt checkbox.
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Printing a test receipt on iPad
- On the Sales screen, tap a completed sale.
- On the Details panel, tap Print receipt > Print receipt.
Your printer will now print a test receipt, confirming the connection to Retail POS and ready to use.
What's next?
Have a cash drawer? Learn how to connect it to your receipt printer.