What's new in Lightspeed Retail POS (R-Series)
Retail POS
Update
Configure payment methods for invoices, statements, and payment requests
You can now choose which payment methods customers can use to pay invoices, statements, and payment requests online.
Set a policy to allow all payment methods, limit customers to using credit and debit cards, or limit customers to using direct debit and bank transfers.
Lightspeed Payments
Update
Use saved payment methods on iPad
You can now use a customer’s saved payment method on the Retail (R) app on iPad for a more streamlined checkout experience.
Update
Verifone P400 no longer supported
As of September 1, 2026 the Verifone P400 will no longer be supported on Retail POS.
After September 1, 2026, you will no longer be able to accept payments on your Verifone P400 and must upgrade to the Smart Terminal V2 (S700) or other supported payment terminal to avoid disruptions at checkout. Refer to the P400 upgrade email or contact Retail Support for more information.
Integrations
New
BE
E-invoicing on the Peppol network in Retail POS
Merchants in Belgium can now connect Retail POS to the Peppol network to issue standardized e-invoices to B2B customers through the Peppol network, reducing reliance on emailed PDFs or printed invoices.
Retail (R) app
Update
US
Age verification for mobile apps in certain jurisdictions
As age verification for mobile apps is legally required in Texas and other jurisdictions, you may get an age verification message when downloading or opening the Retail (R) app. If so, you must verify your age through the App Store (Apple account) or Google Play Store (Google account) before gaining access to the app.
Update
Retail (R) app version 5.4.0 and 5.4.2 have been released
Feature updates
- You can now use a customer's saved payment method at checkout on an iPad register.
Technical improvements
- Error warnings will no longer appear during card-on-file sales, without the need to reinstall the app.
Security tip of the month
Tip
Think twice before accepting cookies
We run into cookie banners on almost every website, and it’s easy to just click Accept All to clear the pop-up. But not all HTTP cookies serve the same purpose.
First-party vs third-party cookies
- First-party cookies: Created directly by the website you are visiting. They handle helpful features, like keeping you logged in, remembering what’s in your shopping cart, or saving your preferences.
- Third-party cookies: Created by external domains (like ad networks). They can help websites understand usage, measure campaigns, personalize content, or serve ads, and may also be used to track your activity across different websites.
Smart cookie habits
- Choose cookie preferences intentionally for one-off sites: If you’re visiting a website you've never used before and don't plan to revisit, consider whether you want to Deny All to stop external tracking scripts from following you across the web.
- Don’t be pressured by the big"Accept" button: Take a moment to look for choices like Reject, Decline, or Manage Preferences so you can choose the setting that works for you.
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Review site data when troubleshooting: If a website is behaving unexpectedly, reviewing or clearing cookies for that specific site can sometimes help resolve sign-in or preference issues without affecting other websites.
Clearing site data will log you out and reset saved preferences for that site.
In Chrome on a computer, navigate to Settings > Privacy and security > Third-party cookies > See all site data and permissions to review the site’s stored data and make changes if needed. Learn more about managing your Chrome browsing data on iPhone/iPad or Android.
In Safari (Mac), navigate to Settings > Privacy > Manage Website Data to review the data stored by websites and remove sites if needed. Learn more about managing your Safari browsing data on iPhone.
Information in this article is intended to provide general information, not legal advice. To determine specific requirements and best practices for your business, consult with your legal counsel. For details about Lightspeed’s privacy and security practices, visit the Trust Center.
What's new in the Help Center
New
Accessing Lightspeed's security compliance reports
Download compliance reports and learn more about security policies.
Update
Networking best practices
Learn more about optimizing and securing your network setup.