What's new in Lightspeed Retail POS (R-Series)
Retail POS
Update
Configure payment methods for invoices, statements, and payment requests
You can now choose which payment methods customers can use to pay invoices, statements, and payment requests online.
Set a policy to allow all payment methods, limit customers to using credit and debit cards, or limit customers to using direct debit and bank transfers.
Lightspeed Payments
Update
Use saved payment methods on iPad
You can now use a customer’s saved payment method on the Retail (R) app on iPad for a more streamlined checkout experience.
Update
Verifone P400 no longer supported
As of September 1, 2026 the Verifone P400 will no longer be supported on Retail POS.
After September 1, 2026, you will no longer be able to accept payments on your Verifone P400 and must upgrade to the Smart Terminal V2 (S700) or other supported payment terminal to avoid disruptions at checkout. Refer to the P400 upgrade email or contact Retail Support for more information.
Integrations
New
BE
E-invoicing on the Peppol network in Retail POS
Merchants in Belgium can now connect Retail POS to the Peppol network to issue standardized e-invoices to B2B customers through the Peppol network, reducing reliance on emailed PDFs or printed invoices.
Retail (R) app
Update
US
Age verification for mobile apps in certain jurisdictions
As age verification for mobile apps is legally required in Texas and other jurisdictions, you may get an age verification message when downloading or opening the Retail (R) app. If so, you must verify your age through the App Store (Apple account) or Google Play Store (Google account) before gaining access to the app.
Update
Retail (R) app version 5.4.0 and 5.4.2 have been released
Feature updates
- You can now use a customer's saved payment method at checkout on an iPad register.
Technical improvements
- Error warnings will no longer appear during card-on-file sales, without the need to reinstall the app.
Security tip of the month
Tip
Beware of celebrity deepfake investment scams
Scammers are using advanced AI tools to create convincing "deepfake" videos, audio, and images of famous celebrities and business icons endorsing fraudulent investment opportunities.
By combining this realistic fake imagery and audio with fake news articles and polished social media ads, cybercriminals leverage familiar faces and promises of high yield, low-risk returns to make these schemes look legitimate.
How to protect yourself
- Watch for AI red flags: Look for unnatural facial expressions, odd eye movements, awkward lip-syncing, or robotic voice patterns in videos.
- Verify independently: Never make financial decisions based on a social media post alone. Check official company websites or trusted news outlets directly to confirm if the endorsement is real.
- Question "guaranteed" returns: Legitimate investments always carry risk. Anyone promising massive, guaranteed returns in a short time is trying to scam you.
Remember, if an investment opportunity sounds too good to be true, it almost certainly is.
Information in this article is intended to provide general information, not legal advice. To determine specific requirements and best practices for your business, consult with your legal counsel. For details about Lightspeed’s privacy and security practices, visit the Trust Center.
What's new in the Help Center
New
Accessing Lightspeed's security compliance reports
Download compliance reports and learn more about security policies.
Update
Networking best practices
Learn more about optimizing and securing your network setup.