Lightspeed Advanced Loyalty and Marketing powered by Marsello integrates a points-based loyalty program with SMS and email marketing to create tailored loyalty options for your customers. Lightspeed Advanced Loyalty and Marketing syncs seamlessly with Retail POS, allowing you to manage your customers and redeem rewards directly in Retail POS.

Setting up Lightspeed Advanced Loyalty and Marketing

Contact your Account Manager to sign up for the feature. Once you’re signed up, you’ll receive a welcome email with a link to finish setting up your account and linking it to Retail POS.

If you have an existing Marsello account that you want to link to Retail POS, follow the instructions on the Marsello help center.

Transferring existing loyalty to Lightspeed Advanced Loyalty and Marketing

Once your account is set up, your Account Manager will facilitate transferring your customers’ existing loyalty balances.

Understanding Lightspeed Advanced Loyalty and Marketing billing and support

Your subscription to Lightspeed Advanced Loyalty and Marketing is sold and billed by Lightspeed. Any add-ons, for example Marketing or SMS messaging, are sold and billed by Marsello. If you have add-ons, you will receive two separate invoices for your subscription.

You can view and manage your Lightspeed Advanced Marketing subscription and plan details in the Billing section of the Marsello admin.

To learn more about setting up and managing Lightspeed Advanced Marketing campaigns, visit the Lightspeed Retail (R-Series) section on the Marsello help center.

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