To set up the Smart Terminal v2 (Stripe Reader S700/S710) with Lightspeed Payments you’ll need to use Retail POS on a web browser or iPad and have been approved for Lightspeed Payments.

What's in the box

When you receive the payment terminal, the box will contain:

Charging the Smart Terminal v2

Charging without the dock

1. Connect the reader to power by plugging the provided USB-C cable into the port on the left side of the reader.
2. Connect the opposite end of the USB-C cable to the provided power adapter and plug it into a power outlet.

Charging with the dock

1. Connect the reader to power by plugging the provided USB-C cable into the port on the underside of the dock.

2. Wind the cord through the channel to secure it.

   

3. Connect the opposite end of the USB-C cable to the provided power adaptor and plug it into a power outlet.
4. Place the Smart Terminal v2 onto the dock to charge it.

Turning the Smart Terminal v2 on and off

After the reader is fully charged, hold down the power button on the right side until the screen turns on. After the device powers on, press the power button to sleep or wake the device.

To fully power off the device, hold down the power button until the power off option appears on the screen, then select it.

Connecting the Smart Terminal v2 to the internet

The Smart Terminal v2 requires an internet connection to process payments. It can be connected via Wi-Fi or Ethernet.

• Connecting the Smart Terminal v2 via Wi-Fi

  Your Wi-Fi network must use WPA-Personal or WPA2-Personal encryption and be password protected. Non-password-protected networks or enterprise networks are not supported.

  To connect the Smart Terminal v2 to Wi-Fi:

  1. Swipe right from the left edge of the reader screen to reveal the Settings button.

     

  2. Tap the Settings button.

  3. When prompted, enter the admin PIN 07139.

     

  4. Select Wi-Fi Settings.

     

  5. Select the Wi-Fi network that Retail POS is connected to.
  6. This will also automatically generate a pairing code that will be used to pair your terminal with Retail POS. Make note of this code to be used later.

• Connecting the Smart Terminal v2 via Ethernet

  1. Unplug the charging cable from the power source.
  2. Plug the charging cable into the hub and plug the hub into the power adaptor connected to the power source.

  3. Plug one end of the Ethernet cable into your router and the other end into the Ethernet port on the hub.

     

  4. Turn the terminal on by holding the power button on the right side of the device until the screen turns on.

  5. On the terminal, swipe right from the left edge of the reader screen to reveal the Settings button.

     

  6. Tap the Settings button.

  7. When prompted, enter the admin PIN 07139.

     

  8. Select Generate pairing code. This will be used to pair your terminal with Retail POS, so make a note of this code to be used later.

     

  Your terminal will immediately connect to the internet and will remain charged while plugged in.

  Managing the terminal's Ethernet connection

  If you want to remove the terminal from the dock, you'll need to make sure the terminal is connected to your Wi-Fi network.

  The Smart Terminal v2 resets its priority to Ethernet when rebooting. Even if the terminal was previously configured for Wi-Fi, the reader will switch to Ethernet if it detects an Ethernet cable connection while starting up.

  If the reader is docked but there is no Ethernet cable plugged in, it will use Wi-Fi. Regardless of how it is connected while docked, you can still choose to connect to Wi-Fi and manage networks on the device.

Pairing the Smart Terminal v2 to Retail POS

You can pair your Smart Terminal v2 to Retail POS using a desktop web browser or an iPad.

• Pairing your terminal using a web browser

  1. In Retail POS, navigate to Settings > Payment Processing.

  2. Click + Add Terminal.

     

  3. Enter a name for the terminal.
  4. Select Smart Terminal v2 from the terminal model dropdown menu.

  5. Enter the activation code exactly as it appears on the terminal's screen (including hyphens).

     For first-time setups, the pairing code will automatically generate once the terminal has completed updating. To manually generate the pairing code on the terminal, swipe right from the left edge of the terminal screen to reveal the Settings button > tap Settings > enter the admin PIN 07139 > tap Generate pairing code.

  6. Click Add.

  The terminal will return to the default screen and you are now ready to accept card payments.

  (Optional) To confirm the connection between Retail POS and your payment terminal, click Test connection.

  

• Pairing your terminal using an iPad

  1. On the Profile screen, tap Payment terminal.

     

  2. Tap Add a payment terminal.
  3. Enter a name for the terminal.
  4. Tap Add.
  5. On the terminal, enter the admin PIN 07139 to generate an activation code.

  6. Enter the activation code exactly as it appears on the terminal's screen (including hyphens).

     

  7. Tap Done.
  8. The app will confirm that the payment terminal has been successfully paired. Tap Done.
  9. The terminal's name and status will be displayed. Tap Done.

  The terminal's name and status will now be visible on the profile screen.

  You can now navigate to the Sales screen and complete a few test transactions to ensure everything is running smoothly. A minimum payment amount of $0.50 in local currency (US, Canada, Australia) or £0.30 (UK) will apply to all transactions.

   

For first-time setups, the terminal may need to update before it can be successfully paired to Retail POS. If so, the terminal's screen will state that an update is being downloaded and the initial pairing attempt will fail. Once the update has been successfully downloaded, restart the terminal and attempt the pairing process again.

Disconnecting a Smart Terminal v2

• Disconnecting the terminal using a web browser

  1. Navigate to Settings > Payment Processing.

  2. Click the trash can icon (Delete) next to the name of the terminal you want to unpair.

     

  3. Click Unpair.

• Disconnecting the terminal on iPad

  1. Tap the payment terminal on the Profile screen.
  2. Tap the information icon next to the terminal's name.

  3. Tap Delete.

     

  4. Confirm the removal of the terminal by tapping Delete.
  5. Tap Done.

  The terminal will be unpaired from Retail POS.

What's next?