Lightspeed Retail POS (Web)

Update: We introduced the ability for you to link your Lightspeed accounts if you have multiple Lightspeed products in your plan. This enables seamless switching between linked products with one click from the main menu. (If you’re an existing Omni merchant, your ability to switch between Retail POS and eCom remains the same; no further action is needed.) Please note that, currently, account linking and product switching are supported on Lightspeed Retail POS, Lightspeed eCom, and Lightspeed Golf. For more information, please visit the Retail Help Center article here.

Update: We added a filter to show only sales from external sources in the Retail Sales Total report (Reports > Totals) called Show Only Sales from External Channels. An additional column was added to the report and the export to show this information.

Bug fix: We fixed an issue where the user connected to the Hub via the CFD connection modal, and then selected the Actions drop-down on the Devices page and pressed Disconnect, they went back to the starting state. 

Bug fix: We disabled a feature to show all shops in accounts with over 30 locations due to a breaking UI experience. 

Bug fix: We fixed an issue where the Show all shops button on the Inventory screen was showing for users limited to a single shop. 

Bug fix: We fixed an issue with the Hub where printing receipts failed if the scale factor was greater than 200%. 

Bug fix: We fixed an issue with the purchase order print template that didn’t display the correct Vendor ID.

Bug fix: We fixed an issue with the purchase order email that didn’t display the correct Vendor ID.

Bug fix: We fixed an issue where printed labels didn’t display the correct Vendor ID. 

Bug fix: We fixed an issue where printing labels generated by all employees resulted in nothing being printed. 

Bug fix: We fixed an issue where enabling a credit limit on a customer’s profile reset their contact consent preferences.

Lightspeed eCom

Update: We introduced the ability for you to link your Lightspeed accounts if you have multiple Lightspeed products in your plan. This enables seamless switching between linked products with one click from the main menu. (If you’re an existing Omni merchant, your ability to switch between Retail POS and eCom remains the same; no further action is needed.) Please note that, currently, account linking and product switching are supported on Lightspeed Retail POS, Lightspeed eCom, and Lightspeed Golf. For more information, please visit the Retail Help Center article here.

Bug fix: We added a UI indicator when the product description exceeds the displayable 256 characters.

Bug fix: We fixed an issue where payment reminder emails weren’t respecting the configured settings and were therefore delayed.

Bug fix: We fixed an issue where manually triggered order invoices were sent with a delay.

Lightspeed Analytics

Update: New Analytics focuses on four main additional functionalities:

• Easily access your business’s performance from the new home dashboard and effortlessly dive into data directly when you log in.
• A new report glossary gives users a better understanding of what each report is and how to use it.
• New navigation to simplify report management and access, with all previously used or created reports now in one place. Users can find the right report through the search and filter functions and take data-driven action immediately. Merchants will also be able to bookmark their favorite reports for quick and easy access.
• Create custom reports without the guesswork. Nine new datasets with an included data dictionary provide users with increased flexibility and transparency to build custom reports.

You can find more information about the changes in this video and in the Help Center.

Update: Analytics users now have access to the Historical Asset Inventory report within Analytics, in addition to the asset reports currently available in Retail POS.

Lightspeed Loyalty

Bug fix: We corrected an issue with automated SMS messages for time-away and birthday campaigns sending a blank SMS to customers.

Want to see the release notes for other Lightspeed products?

Please see the Release Notes and Changelogs page on our Lightspeed website.