After logging in to Lightspeed Analytics, you can configure settings to best suits your needs. To configure Analytics, select what industries you work with, how long an item sits on a shelf before it's considered "dusty," what customer information you want to capture, and more.

Logging in to Lightspeed Analytics

After enabling Lightspeed Analytics, you'll receive an email informing you of your username and prompt to create a password.

To log in to Lightspeed Analytics, visit: https://lightspeedanalytics.net.

Retail POS takes approximately 2-3 hours to sync. You won't be able to run any reports before the first sync is complete, but you can start to configure your account and create user accounts for your employees.

Configuring Lightspeed Analytics

1. Log into Lightspeed Analytics.
2. Click the gear icon (Admin) from the main menu > Configuration.

   

3. Click Begin Configuration.
4. Select your Industry from the dropdown. If your industry does not appear in the list, select Other - Retail.
5. Click Next Step.
6. In the Mark Dusty After column for each of your inventory categories, specify how long an item can go without a sale before being considered "dusty" (older). This affects which items appear on the Dusty Inventory report.

   

7. To include a category of items on inventory reports, check the Show Alerts box. If unchecked, the category will be hidden from inventory reports, but items will still be included in sales reports.
8. Click Next Step.
9. Check the customer fields boxes to indicate which fields are required for a customer profile to be considered fully captured.

   

10. Click Finish Configuration.

Changes take effect after the next sync, which occurs every 2-3 hours. Return to this section to change these settings as needed.

Adding users to Lightspeed Analytics

1. Click the gear icon (Admin) from the main menu > Users.
2. Click Invite Users.
3. Enter the user's email address.
4. (Optional) Select an employee from the dropdown menu.
5. Assign a user role from the Role dropdown, either Admin for full access or Reporting for reports-only access (no Admin page access).

   

6. Click Send Invite.

Changing or resetting your Lightspeed Analytics password

To change your password in Analytics:

1. Click your profile icon in the main menu > Account.

   

2. Click Reset Password.
3. Enter your current password, the desired new password, and confirm the new password.
4. Click Update Password.

To reset your password on the login page:

1. Navigate to https://lightspeedanalytics.net.
2. Click Reset password.
3. Enter your email address, then click Reset.
4. In your email inbox, Find the email from Lightspeed with the subject line Reset your Lightspeed Analytics Password.
5. In the email, click Reset Password.
6. Enter and confirm your new password.
7. Click Reset Password.

On the login page, enter your new password to sign in to Lightspeed Analytics.