Once you've configured your gift card settings, you can track what's happening with the gift cards you've sold under Customers > Gift cards.

At the top of the page, you can get an overview of how your gift cards performed over a specific date range. The overview includes four key performance indicators (KPIs):

• Active gift cards: The amount of gift cards that were activated
• Total amount sold: The total monetary value that was added to gift cards
• Total amount redeemed: The total monetary value that was charged to gift cards
• Total amount unredeemed: The total monetary value that wasn't charged to gift cards

Under the overview, you can see a list of all your gift cards. You can filter them by status:

• Active: Lists the gift cards that have a balance greater than 0 and haven't been redeemed yet.
• Redeemed: Lists the gift cards that have a balance of 0 and have been fully redeemed.
• Partial: Lists the gift cards that have a balance greater than 0 and have been partially redeemed.
• Canceled: Lists the gift cards that have been canceled.
• Transferred: Lists the gift cards whose balances were transferred to new gift cards.

You can also search for a specific gift card code and select it to view its current balance and other helpful details about the gift card. Searching by customer name is not supported at this time.