New

Review potentially sensitive data in the Customer data report

Use the Customer data report to review and action potentially sensitive info that may have been entered in places like internal notes or address fields.

Flagged data will be automatically deleted on December 1st, 2025.

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Update

Set up automatic payment methods for billing invoices

Set up automatic payment methods to automatically process payments for new billing invoices on the day they’re issued for your Lightspeed account.

Automatic payment methods are only available in North America, Europe, the Middle East, and Africa.

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New

Securely save customer payment methods

You can now save customer payment details directly in the customer’s profile, offering a safe and secure way to store card information and streamline repeat purchases for returning customers.

This feature is being gradually rolled out by region and may not be available in all accounts yet.

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Update

Canada

Refund credit account deposits made with Interac

Lightspeed Payments merchants in Canada can now process refunds for deposits paid with Interac directly in Retail POS, eliminating the need for cash refunds in these cases.

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Update

Manage chargebacks in Retail POS

Lightspeed Payments merchants can now view and manage chargebacks on the Financial services page > Disputes tab in Retail POS. Automated email alerts will be sent when a new dispute is filed or the status of an existing dispute changes.

Update

Retail (R) app updates

Retail (R) version 4.2.5 for iPad has been released:

• Bug fixes made by Socket Mobile have been applied to improve the barcode scanner connection experience.
• Previously, some scanner models would show as "Unknown Socket Scanner". Model names have been updated.
• Loading issues on the Sales History page on iPad have been resolved.