What's new in Lightspeed Retail (R-Series)
Retail POS
New
Review potentially sensitive data in the Customer data report
Use the Customer data report to review and action potentially sensitive info that may have been entered in places like internal notes or address fields.
Flagged data will be automatically deleted on December 1st, 2025.
Update
Set up automatic payment methods for billing invoices
Set up automatic payment methods to automatically process payments for new billing invoices on the day they’re issued for your Lightspeed account.
Automatic payment methods are only available in North America, Europe, the Middle East, and Africa.
Lightspeed Payments
New
Securely save customer payment methods
You can now save customer payment details directly in the customer’s profile, offering a safe and secure way to store card information and streamline repeat purchases for returning customers.
This feature is being gradually rolled out by region and may not be available in all accounts yet.
Update
Canada
Refund credit account deposits made with Interac
Lightspeed Payments merchants in Canada can now process refunds for deposits paid with Interac directly in Retail POS, eliminating the need for cash refunds in these cases.
Update
Manage chargebacks in Retail POS
Lightspeed Payments merchants can now view and manage chargebacks on the Financial services page > Disputes tab in Retail POS. Automated email alerts will be sent when a new dispute is filed or the status of an existing dispute changes.
eCom (E-Series)
New
Add custom content to your site
A new section in your Instant Site editor now supports adding custom code in HTML, CSS, or JavaScript, allowing you to add unique content anywhere on your site.
New
Add a contact form to your site
You can now add a contact form section to any webpage of your Instant Site by navigating to your eCom admin > selecting a site page > Add Section > Contact Form. The form includes name, email, phone number, and message fields. Customer submissions are sent to the email address in your eCom admin profile settings.
Retail (R) app
Update
Retail (R) app updates
Retail (R) version 4.2.5 for iPad has been released:
- Bug fixes made by Socket Mobile have been applied to improve the barcode scanner connection experience.
- Previously, some scanner models would show as "Unknown Socket Scanner". Model names have been updated.
- Loading issues on the Sales History page on iPad have been resolved.
What's new in the Help Center
New
Using pre-built table calculations in Lightspeed Analytics
Apply pre-built calculations to further aggregate data in Analytics tables.
New
Calculating average sales with custom dimensions in Lightspeed Analytics
Build custom calculations into Analytics reports for more personalized data.