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August product updates roundup

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What's new in Lightspeed Retail (R-Series)

Lightspeed Retail POS

Update

Enhanced average cost calculations

Product page with Stock section highlighted.

The average cost algorithm has been overhauled to ensure that the average cost of an item is always accurate, regardless of how units are moved within the account. Workflows that cause average cost recalculations have also been adjusted to better align with industry best practices.

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New

New fields on the item page

Product page showing new fields.

New fields and improved logic have been added to the Inventory tab on item pages to give you more visibility on inventory quantity allocation and cost values.

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New

Expanded inventory logs

Inventory movement log page.

Inventory logs have been reorganized and expanded to help you better track how each action affects your inventory.

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Update

New Card button at the register

Sale screen with the quickpay card button highlighted.

On the Current Sale page, merchants with Lightspeed Payments will now have one button for Card, improving the speed and convenience of the checkout process.

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Update

View, send, and print credit account statements

Statement preview page with statement details.

You can now generate an account statement to review all outstanding credit account balances and print or email the statement to your customer. If you use Lightspeed Payments, the emailed statement will contain a payment form your customer can use to pay off the balance through a secure portal.

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Update

Update to special orders and purchase orders behavior

In order to provide accurate and expected QOH, special orders can no longer be added to an already Sent purchase order. To fix a data entry error, you can reopen the purchase order.

eCom (E-Series)

New

New and improved section options for eCom sites

Instant Site with contact widget displayed.

Build out your eCom site with new sections and improved editing options:

  • Add a contact widget to your site (eCom Admin > Website > Edit Site > Add Section) to add a Contact Us button on each page of your Instant Site.
  • Hide, move, and duplicate your site sections with editing options located under the three dots menu at the top of the section.

eCom (C-Series)

Update

Modify custom template data

Custom template page.

Configure items at the product level on your website, allowing you to add extra functionalities to product pages and to the product type category.

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What's new in the Help Center

Update

Performing inventory counts in Retail POS

Use inventory counts to reconcile inventory, determine shrinkage, and correct previous inventory counts.

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Update

Receiving items in purchase orders

Add items from purchase orders to your inventory.

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Update

Refunding and exchanging

Issue full or partial refunds to your customers.

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