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Setting up Lightspeed Payments

Lightspeed will take care of your payment gateway setup for you, so you won't have to worry about making sure the lines of communication are properly configured. The only step left for you to do is activate the gateway once you're ready to start using Lightspeed Payments.

Optionally, there are also some customizations you can make to the gateway to enable or disable certain options, such as unreferenced refunds. You can also change the default mapping to customize how card payments will appear in your reporting.

Activating the Lightspeed Payments gateway

  • Each of your locations can be set up to use a different payment gateway. When you're ready to start using Lightspeed Payments, you'll need to activate the gateway at each of your locations individually.

    1. Navigate to Settings > Payment Processing.

      This screen can also be reached by navigating to Settings > Locations > Customize > Credit Card.

    2. Toggle the gateway for the desired location to enable Lightspeed Payments as your credit card processor.

      Activating-Gateway-Retail.png
    3. Click Save Changes.

    By default, certain options will be enabled on your Lightspeed Payments account. You can optionally change these default settings to better suit your business by Customizing Lightspeed Payments.

  • Each of your locations can be set up to use a different payment gateway. When you're ready to start using Lightspeed Payments, you'll need to activate the gateway at each of your locations individually.

    To do so:

    1. From the Manager tab, tap SettingsPayment Processing.
    2. Toggle the gateway for the desired location to enable Lightspeed Payments as your credit card processor.
      Retail-Activate-Gateway-iOS.png

    By default, certain options will be enabled on your Lightspeed Payments account. You can optionally change these default settings to better suit your business by Customizing Lightspeed Payments.

Customizing Lightspeed Payments

The optional settings for Lightspeed Payments will determine whether or not you will allow partial approvals, automatically decline duplicate transactions, and more. 

  • To configure these settings, navigate to Settings > Payment Processing.

    Setting Name Description
    Allow credits Allows you to refund to a present card without scanning a receipt.
    Allow partial approvals Lightspeed Payments will approve a transaction for whatever funds are available on a card if your customer's card has insufficient credit or funds to cover the full payment. They can then cover the remaining balance with a different payment type (MX915 and iSMP4 only).
    Prevent duplicate sales Lightspeed Payments will automatically decline a second transaction processed on a card for the same amount within a short period of time. This option is intended to reduce the risk of accidentally charging a customer twice (MX915 and iSMP4 only).

    Payment mapping

    Under Credit card mapping, designate which payment type in your account you want each type of card to be assigned to. By default, Visa, Mastercard, Discover, and American Express will all be mapped to Credit Card, and Debit will be mapped to Debit Card. These can be reassigned to custom payment types if you prefer, breaking down credit card sales figures into different types of cards in your reporting.
    Retail-Credit-Card-Mapping.png

    You'll continue to use the Credit/Debit button during a sale. Your terminal will automatically detect the kind of card used and register the sale in your system according to these mappings.

  • From the Manager tab, navigate to Settings > Payment Processing to configure these settings.

    Setting Name Description
    Allow credits Allows you to refund to a present card without scanning a receipt.
    Allow partial approvals Lightspeed Payments will approve a transaction for whatever funds are available on a card if your customer's card has insufficient credit or funds to cover the full payment. They can then cover the remaining balance with a different payment type (MX915 and iSMP4 only).
    Prevent duplicate sales Lightspeed Payments will automatically decline a second transaction processed on a card for the same amount within a short period of time. This option is intended to reduce the risk of accidentally charging a customer twice (MX915 and iSMP4 only).

    Payment mapping

    Under Credit card mapping, designate which payment type in your account you want each type of card to be assigned to. By default, Visa, Mastercard, Discover, and American Express will all be mapped to Credit Card, and Debit will be mapped to Debit Card. These can be reassigned to custom payment types if you prefer, breaking down credit card sales figures into different types of cards in your reporting.
    Retail-Credit-Card-Mapping-iOS.png

    You'll continue to use the Credit/Debit button during a sale. Your terminal will automatically detect the kind of card used and register the sale in your system according to these mappings.

Deactivating the Lightspeed Payments gateway

Deactivating Lightspeed Payments for your location will disable integrated payments with your Lightspeed Payments account.

In the event that you wish to deactivate the Lightspeed Payments gateway,

  1. Navigate to Settings > Payment Processing.
  2. Toggle the gateway for the desired location to disable.
  3. Confirm that you wish to deactivate Lightspeed Payments at this location.

Disable-Payments-Retail.png

What's next?

Setting up your Lightspeed Payments hardware

Setup articles for your Lightspeed Payments terminals.

Learn more

Understanding PCI compliance

Understand industry guidelines for working with sensitive information.

Learn more

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