Lightspeed will take care of your payment gateway setup for you, so you won't have to worry about making sure the lines of communication are properly configured. The only step left for you to do is activate the gateway once you're ready to start using Lightspeed Payments.

Optionally, there are also some customizations you can make to the gateway to enable or disable certain options, such as unreferenced refunds. You can also change the default mapping to customize how card payments will appear in your reporting.

Activating the Lightspeed Payments gateway

Each of your locations can be set up to use a different payment gateway. When you're ready to start using Lightspeed Payments, you'll need to activate the gateway at each of your locations individually.

1. On a computer, navigate to Settings > Payment Processing.

   On an iPad, tap the Manager tab, then navigate to Settings > Payment Processing.

2. Select the Active gateway toggle for each desired location to enable Lightspeed Payments as your credit card processor.

   

3. Click Save Changes.

By default, certain options will be enabled on your Lightspeed Payments account. You can optionally change these default settings to better suit your business by customizing Lightspeed Payments.

Customizing Lightspeed Payments

Optional settings for Lightspeed Payments allow you to refund to credit cards without a receipt, allow partial approvals for transactions, and prevent duplicate payments.

To configure these settings on a computer, navigate to Settings > Payment Processing. On an iPad, tap the Manager tab, then navigate to Settings > Payment Processing.

Allowing credits

This setting allows you to refund to a present card without scanning a receipt. Toggle on Allow Credits to activate this setting.

Allowing partial approvals

Available on MX915 and iSMP4 terminals only.

Lightspeed Payments will approve a transaction for whatever funds are available on a card if your customer's card has insufficient credit or funds to cover the full payment. They can then cover the remaining balance with a different payment type.

Preventing duplicate sales

Available on MX915 and iSMP4 terminals only.

Lightspeed Payments will automatically decline a second transaction processed on a card for the same amount within a short period of time. This option is intended to reduce the risk of accidentally charging a customer twice.

Payment mapping

In the Credit card mapping section, you can designate which payment type each card is assigned to. By default, Visa, Mastercard, Discover, and American Express will all be mapped to Credit Card, and Debit will be mapped to Debit Card.

These can be reassigned to custom payment types if you prefer, breaking down credit card sales figures into different types of cards in your reporting.

You'll continue to use the Credit/Debit button during a sale. Your terminal will automatically detect the kind of card used and register the sale in your system according to these mappings.

Deactivating the Lightspeed Payments gateway

Deactivating Lightspeed Payments for your location will disable integrated payments with your Lightspeed Payments account. Payouts and payment reports will no longer be generated by Lightspeed or available through Financial services.

If you want to deactivate the Lightspeed Payments gateway:

1. Navigate to Settings > Payment Processing.
2. Select the Active gateway toggle for each location.
3. Click Continue.
4. In the Select a reason dropdown, choose the reason you are deactivating Lightspeed Payments.
5. Click Deactivate.

What's next?