Setting up Lightspeed Payments

Lightspeed will take care of your payment gateway setup for you, so you won't have to worry about making sure the lines of communication are properly configured. The only step you'll need to take is to activate the gateway when you're ready to start using Lightspeed Payments.

Optionally, there are also some customizations you can make to the gateway to enable or disable certain options, such as partial payments. You can also change the default mapping to customize how card payments will appear in your reporting.

Activating the Lightspeed Payments gateway

Each of your locations can be set up to use a different payment gateway. When you're ready to start using Lightspeed Payments, you'll need to switch to that gateway at each of your locations individually.

To do so:
1. Navigate to Settings > Locations.
2. Click Customize next to the location you want to use Lightspeed Payments.
3. Click Credit Card.
4. Use the payment gateway drop-down menu to select the Lightspeed Payments gateway.
5. Click Save changes.
Repeat these steps for any additional locations that are ready to start using Lightspeed Payments.

Once these steps have been completed, any locations you configured will begin using Lightspeed Payments for card processing under the default configuration. You can optionally change these default settings to better suit your business.

Customizing Lightspeed Payments

The optional settings for Lightspeed Payments will determine whether or not you will allow partial approvals, automatically decline duplicate transactions, and more. To configure these settings:
1. Navigate to Settings > Payment Processing.
2. On the Lightspeed Payments banner, click Configure.
3. Under Security options, enable Allow credits if you want to be able to make a refund to a credit or debit card if a customer doesn't have a sales invoice.
  NOTE: When you do this type of refund, you must swipe or dip the card for the refund to take effect. Manually entering credit or debit card numbers isn't supported.
4. Under Partial approvals, enable Allow partial approvals if you want to be able to approve a transaction for whatever funds are available on a card if your customer's card has insufficient credit or funds to cover the full payment. They can then cover the remaining balance with a different payment type.
  NOTE: This option is not available if you are using the P400+ payment terminal or the Mobile Tap.
5. Under Duplicate sales, enable Prevent duplicate sales to automatically decline a second transaction for the same amount within a short period of time. This option is intended to reduce the risk of accidentally charging a customer twice.
6. Under Credit card mapping, designate which payment type in your account you want each type of card to be assigned to. By default, Visa, Mastercard, Discover, and American Express will all be mapped to Credit Card, and Debit will be mapped to Debit Card. These can be reassigned to custom payment types if you prefer, breaking down credit card sales figures into different types of cards in your reporting.
  
  NOTE: You'll continue to use the Credit/Debit button during a sale. Your terminal will automatically detect the kind of card used and register the sale in your system according to these mappings.
7. Click Save Changes.
Activating the Lightspeed Payments gateway

Each of your locations can be set up to use a different payment gateway. When you're ready to start using Lightspeed Payments, you'll need to switch to that gateway at each of your locations individually.

To do so:
1. From the Manager tab, tap Settings > Locations.
2. Tap Customize next to the location you want to use Lightspeed Payments.
3. Tap Credit Card.
4. Use the payment gateway drop-down menu to select the Lightspeed Payments gateway.
5. Tap Save changes.
Repeat these steps for any additional locations that are ready to start using Lightspeed Payments.

Once these steps have been completed, any locations you configured will begin using Lightspeed Payments for card processing under the default configuration. You can optionally change these default settings to better suit your business.

Customizing Lightspeed Payments

The optional settings for Lightspeed Payments will determine whether or not you will allow partial approvals, automatically decline duplicate transactions, and more. To configure these settings:
1. From the Manager tab, tap Settings > Payment Processing.
2. From the Lightspeed Payments banner, tap Configure.
3. Under Security options, enable Allow credits if you want to be able to make a refund to a credit or debit card if a customer doesn't have a sales invoice.
  
  Note: When you do this type of refund, you must swipe/dip the card for the refund to take effect. Manually entering credit or debit card numbers isn't supported.
4. Under Allow partial approvals, enable Allow partial approvals if you want to be able to approve a transaction for whatever funds are available on a card if your customer's card has insufficient credit or funds to cover the full payment. They can then cover the remaining balance with a different payment type.
  NOTE: This option is not available if you are using the P400+ payment terminal or the Mobile Tap.
5. Under Duplicate sales, enable Prevent duplicate sales to automatically decline a second transaction for the same amount within a short period of time. This option is intended to reduce the risk of accidentally charging a customer twice.
6. Under Credit card mapping, designate which payment type in your account you want each type of card to be assigned to. By default, Visa, Mastercard, Discover, and American Express will all be mapped to Credit Card, and Debit will be mapped to Debit Card. These can be reassigned to custom payment types if you prefer, breaking down credit card sales figures into different types of cards in your reporting.
  
  NOTE: You'll continue to use the Credit/Debit button during a sale. Your terminal will automatically detect the kind of card used and register the sale in your system according to these mappings.
7. Tap Save Changes.
8. Tap Done.