Lightspeed will take care of most of your gateway configurations for you, so you won't have to worry about making sure the lines of communication are open between your Lightspeed Retail account and Lightspeed Payments. You will need to configure a few customization options to let Lightspeed Payments know how you want certain cards mapped to your payment types, and you can enable or disable certain options as well.
Customizing Lightspeed Payments
The optional settings for Lightspeed Payments will determine whether or not you will allow partial approvals, automatically decline duplicate transactions, and more. To configure these settings:
- Navigate to Settings > Payment Processing.
- From the Lightspeed Payments banner, click Configure.
- Under Security options, enable Allow credits if you want to be able to make a refund to a credit or debit card if a customer doesn't have a sales invoice.
NOTE: When you do this type of refund, you must swipe the card for the refund to take effect. Manually entering credit or debit card numbers isn't supported.
- Under Allow partial approvals, enable Allow partial approvals if you want to be able to approve a transaction for whatever funds are available on a card if your customer's card has insufficient credit or funds to cover the full payment. They can then cover the remaining balance with a different payment type.
- Under Credit card mapping, designate which payment type in your account you want each type of card to be assigned to. By default, Visa, Mastercard, Discover, and American Express will all be mapped to Credit Card, and Debit will be mapped to Debit Card. These can be reassigned to custom payment types if you prefer.
NOTE: You'll continue to use the Credit/Debit button during a sale. Your terminal will automatically detect the kind of card used and register the sale in your system according to these mappings. - Click Save Changes.
- Navigate to Settings > Locations > select Customize next to your location > Credit Card.
- From the Payment Gateway drop-down menu, select the appropriate Lightspeed Payments gateway.
- Click Save Changes.
You are now ready to accept card payments.
Customizing Lightspeed Payments
The optional settings for Lightspeed Payments will determine whether or not you will allow partial approvals, automatically decline duplicate transactions, and more. To configure these settings:
- From the Manager tab, tap Settings > Payment Processing.
- From the Lightspeed Payments banner, tap Configure.
- Under Security options, enable Allow credits if you want to be able to make a refund to a credit or debit card if a customer doesn't have a sales invoice.
Note: When you do this type of refund, you must swipe the card for the refund to take effect. Manually entering credit or debit card numbers isn't supported. - Under Allow partial approvals, enable Allow partial approvals if you want to be able to approve a transaction for whatever funds are available on a card if your customer's card has insufficient credit or funds to cover the full payment. They can then cover the remaining balance with a different payment type.
- Under Credit card mapping, designate which payment type in your account you want each type of card to be assigned to. By default, Visa, Mastercard, Discover, and American Express will all be mapped to Credit Card, and Debit will be mapped to Debit Card. These can be reassigned to custom payment types if you prefer.
NOTE: You'll continue to use the Credit/Debit button during a sale. Your terminal will automatically detect the kind of card used and register the sale in your system according to these mappings. - Tap Save Changes.
- Tap Done.
- Navigate to Settings > Shop Setup > select your shop > select Credit Card .
- From the Payment Gateway drop-down menu, select the appropriate Lightspeed Payments gateway.
- Tap Save Changes.
- Tap Done to return to the Manager screen.
You are now ready to accept card payments.