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About Customer Facing Display for computers

Customer Facing Display (CFD) allows your customers to preview sales in real time on a secondary display. This helps reduce errors and increase customer satisfaction in your shop. To make sure that you and your customers are on the same page, your secondary display shows the following sale details:

  • Customer
  • Quantity
  • Item
  • Price
  • Gift card 
  • Work order
  • Discount
  • Note
  • Tax 
  • Subtotal
  • Total


Sharing the checkout experience with Customer Facing Display is made possible with Lightspeed Hub. Lightspeed Hub is a desktop application that makes hardware easy. Once installed on your computer, it helps you set up your hardware in fewer steps and guides you through the process.

To get started, simply install Lightspeed Hub on your computer. Then, open and connect it to your secondary display. Your shop's background and logo will launch on your secondary display. Your secondary display will also show as connected in Retail POS. Once your secondary display is connected, you can customize its settings and branding in Retail POS.

For in-depth instructions on how to connect Customer Facing Display, please follow these articles:

Supported hardware for Customer Facing Display 

The Lightspeed Hub desktop app is designed for Retail POS merchants with a desktop setup. In other words, it's designed for merchants who use Retail POS on a computer. With a desktop setup, any secondary display that can connect to a computer is compatible. This is the recommended setup for optimal performance. If you're not using the Lightspeed Hub desktop app to connect your secondary display, however, any secondary display (e.g. monitor) or device (e.g iPad) with a web browser is compatible as well.

To help you understand which hardware is recommended or supported for Customer Facing Display, please see the following table:

  Retail POS setup Secondary display Lightspeed Hub compatibility Setup instructions
Recommended Computer

Monitor connected via wire (e.g. HDMI, VGA, etc.)

Compatible with Lightspeed Hub desktop app Connecting Customer Facing Display
Supported Computer

Monitor connected via wire (e.g. HDMI, VGA, etc.)

Secondary device (iPad, tablet, etc.)

Not compatible (connect without app) Connecting Customer Facing Display without Lightspeed Hub
Recommended iPad iPad Compatible with Lightspeed CFD iOS app Connecting Customer Facing Display on your iPad


Note: If you're using Retail POS on an iPad, please see About Customer Facing Display on iPads to learn how to connect Customer Facing Display on your iPad setup.

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