Customer Facing Display (CFD) allows your customers to preview sales in real-time on a secondary display. This helps reduce errors and increase customer satisfaction in your shop. To make sure that you and your customers are on the same page, your secondary display shows the following sale details:
- Gift card
- Work order
Sharing the checkout experience with Customer Facing Display is made possible with the Lightspeed CFD desktop app. To get started, simply install it on your computer. Then, open and connect it to your secondary display. Your shop's background a logo will launch on your secondary display. Your secondary display will also show as connected in Retail POS. Once your secondary display is connected, you can customize its settings and branding in Retail POS.
For in-depth instructions on how to connect Customer Facing Display, please follow the articles in this section:
- Installing Lightspeed CFD
- Connecting Customer Facing Display
- Connecting Customer Facing Display without Lightspeed CFD
- Configuring Customer Facing Display settings
- Branding Customer Facing Display
If you're using Retail POS on an iPad, please see About Customer Facing on iPads to learn how to connect Customer Facing Display on your iPad setup.