You can connect Customer Facing Display in many ways. The recommended setup for optimal performance is to connect a secondary display with the Lightspeed Hub desktop app. If for any reason this setup is not ideal for you, however, you can also connect a secondary display (e.g. monitor) or device (e.g. iPad) without the Lightspeed Hub app. You can do so in three different ways:

1. Connect by opening a browser window
2. Connect by opening a link on another device
3. Connect by scanning a QR code on another device

Once connected using one of these three connection options, your secondary display shows the following sale details when making sales:

1. Customer's first name (if setting enabled)
2. Quantity
3. Item
4. Price
5. Gift card (numbers not included)
6. Work order (number and date and time ready)
7. Discount amount
8. Note
9. Non-taxed items (if setting enabled)
10. Tax (rate and total per rate)
11. Subtotal
12. Total

You can also configure your Customer Facing Display settings and branding to customize it further.

Connect by opening in a browser window

To connect Customer Facing by opening a new browser window, you first need to have your secondary display connected to your computer. Then, do the following on your primary display:

1. Open Retail POS.
2. On the main menu, select Devices.
3. Next to Customer Facing Display, select Connect > Use browser.

    

You should now see your shop's background and logo on a new browser window. The connection status light at the bottom-left of the screen should also be green and say connected if you click it. To make your browser window visible to your customers, drag it from your primary display to your secondary display. To hide the URL, maximize the browser window.

In Retail POS, you should see that your secondary display is connected. Next to Customer Facing Display, you should see a Settings button. Once you select it and configure your settings, you'll be ready to make sales and share them in real time with Customer Facing Display.

Should you need to disconnect your secondary device, simply select Actions > Disconnect.

Connect by opening a link on another device

You can connect Customer Facing by opening a link on another device (e.g. iPad) in a number of different ways. The most streamlined setup we recommend, however, is the following:

1. On your secondary device, open a web browser.
2. Sign in to Retail POS.
3. On the main menu, go to Devices.
4. Next to Customer Facing Display, select Connect > Use device. A new modal displays.

   

5. Under Copy the link on the left, select Copy.
6. Open a new browser window.
7. Paste the link and go the page.
8. In Retail POS, click Connect on the modal.

   

You should now see your shop's background and logo in the new browser window. The connection status light at the bottom-left of the new browser window should also be green and say connected if you click it.

In Retail POS, you should see that your secondary device is connected. Also in Retail POS, next to Customer Facing Display, you should see a Settings button. Once you select it and configure your settings, you'll be ready to make sales and share them in real time with Customer Facing Display.

Should you need to disconnect your secondary device, simply select Actions > Disconnect.

Connect by scanning a QR code on another device

Instructions on how to connect Customer Facing by scanning a QR can vary slightly depending on your secondary device. We've included iPad-specific instructions as an example but they should apply to most devices.

1. On your primary display, open Retail POS.
2. On the main menu, go to Devices.
3. Next to Customer Facing Display, select Connect > Use device. A new modal displays.

   

4. On your secondary device, open the camera.
5. Point the camera at the QR code on your primary display. A prompt asking if you want to open a link on your secondary device's web browser displays.

   

6. Open the link.
7. In Retail POS, click Connect on the modal.

   

You should now see your shop's background and logo on your secondary device. The connection status light at the bottom-left of your secondary device should also be green and say connected if you click it.

In Retail POS, you should see that your secondary device is connected. Also in Retail POS, next to Customer Facing Display, you should see a Settings button. Once you select it and configure your settings, you'll be ready to make sales and share them in real time with Customer Facing Display.

Should you need to disconnect your secondary device, simply select Actions > Disconnect.

What's next?

• Configuring Customer Facing Display settings
• Branding Customer Facing Display