Sharing the checkout experience with Customer Facing Display is made possible with Lightspeed Hub. Once Lightspeed Hub is installed on your computer, simply open and connect it to your secondary display. Once connected, your secondary display shows the following sale details when making sales:
- Customer's first name (if setting enabled)
- Quantity
- Item
- Price
- Gift card (numbers not included)
- Work order (number and date and time ready)
- Discount amount
- Note
- Non-taxed items (if setting enabled)
- Tax (rate and total per rate)
- Subtotal
- Total
You can also configure your Customer Facing Display settings and branding to customize it further.
For optimal performance, connect a secondary display using the Lightspeed Hub desktop app. You can also connect a secondary display like a monitor or iPad without Hub.
Connecting a secondary display with Lightspeed Hub
-
Open Lightspeed Hub on your computer.
You can also open Lightspeed Hub from Lightspeed Retail POS by going to Devices and clicking Connect to Lightspeed Hub > Open Lightspeed Hub.
- click Customer Facing Display.
- click the secondary display that your customers will see. A red border briefly appears on the secondary display to be sure you've clicked the correct one.
- click Connect.
You should now see your shop's background and logo on your secondary display. The connection status light at the bottom-left of the screen should also be green and say Connected if you click it.
In both Lightspeed Hub and Retail POS, you should now see that Customer Facing Display is connected as well.
Next to Customer Facing Display, you should see a Settings button. Once you click it and configure your settings, you'll be ready to make sales and share them with customers in real-time with Customer Facing Display.
Disconnecting Customer Facing Display
Should you need to disconnect Customer Facing Display, click Disconnect in Lightspeed Hub.
You can also a click Settings > Actions > Disconnect. If you do this through Retail POS, you'll also need to click Disconnect in Lightspeed Hub.
What's next?