Once a customer has been enrolled in your Loyalty program, they will automatically receive points whenever they make a purchase. However, you'll need to add the Loyalty button to your sales screen so you can use it to enroll them in the program and to redeem their points.
To create the Loyalty button, in your Lightspeed Retail POS account:
- Navigate to Settings > Optional Modules.
- Toggle the Loyalty module on.
- Click Save changes.
You will then need to log all users out of the account for the changes to take effect. Once they have, you will see a new Loyalty button on your sales screen.
Now that the Loyalty button has been activated, you'll use it to enroll new customers into the Loyalty program at the sales register.