Deleting categories in eCom (C-series) won't delete them from Retail POS. However, if a category is deleted in Retail POS, the deletion will reflect in eCom. To keep a consistent category structure across both platforms, always delete categories from Retail POS first.

Deleting a category permanently deletes all the content in its settings page, including any images, text, or SEO customization. You can also hide a category instead of removing it completely. It will still exist in your eCom admin, but it won't appear on your website.

You can only delete a category if it doesn't have subcategories. To delete a category with subcategories, move or delete its subcategories first.

Reviewing products included in a category

Review which products are assigned to a category before deleting it. Once the category is deleted, it will not be associated to the products previously assigned to it.

1. In eCom (C-Series), navigate to Products> Categories.
2. Select the title of the category to open its settings.
3. Scroll down to Products.
4. Click Manage products to display all products in that category.

Deleting categories for eCom (C-Series)

You can delete a category in eCom directly from the Category overview page or from each category's page.

To delete a category from the category overview page:

1. In eCom (C-Series), navigate to Products> Categories.
2. Select the check box next to any category without subcategories.
3. Select N item(s) selected to open the drop down menu.
4. Select Delete Selected Categories.

To delete a category from the category's settings page:

1. In eCom (C-Series), navigate to Products> Categories.
2. Select the title of any category without subcategories.
3. Scroll to the bottom of the page and select Delete category.