Hi. How can we help?

Configuring brand settings

Reflect your company's branding by setting a background and logo under Settings > Company Branding in Retail POS. Users on iPad can access Settings from the Manager tab.

Setting a background

Background images can be:

  • .png or .jpg
  • Minimum 1024 x 768 pixels

To set a background for Retail POS on iPad:

  1. Navigate to Settings > Company Branding.
  2. Select or upload a background by browsing for the image file or dragging and dropping.
  3. Click Done.

The custom background page.

Setting a logo

Logos appears in Retail POS if you're using a desktop or an iPad. The logo also appears on printed sales receipts (black and white) or in emails (color). Logo images can be:

  • .png or .jpg
  • Maximum 1080 x 1080 pixels

Images are automatically resized to the largest possible dimensions capable of fitting in the logo area. A black logo with a white background is recommended.

To set a logo:

  1. Navigate to Settings > Company Branding.

    If you already have a logo uploaded, select Remove Logo before setting a new one.

  2. Select or upload a logo by browsing for the image file or dragging and dropping. A preview of the logo appears on-screen along with a mock customer email.
  3. Optionally, invert the on-screen colors. This doesn't affect how your logo will print on sales receipts or appear on email receipts.
  4. Click Done.

The logo settings page displaying an example logo.

Testing your brand settings

Once you set a background and logo, view the pages and screens where they appear to test your brand settings.

If you're using Retail POS on a desktop, your logo will display on the Lock page. To view the Lock page, select Lock on the main menu.

The Lock page with an example logo.

If you're using Retail POS on an iPad, your background and logo will display on the Profile screen, the New sale screen, and the Lock screen.

To view the Profile screen, tap your name on the navigation bar at the bottom of the screen.

The Retail POS Profile screen.

To view the New sale screen, tap New sale on the Profile screen.

The new sale screen.

To view the Lock screen, tap Lock on the Profile screen.

The Retail POS app lock screen.

What's next?

Setting up sales receipts

Customize your receipts to meet your customers' needs.

Learn more

Setting up employee roles and access

Customize and configure employee permissions.

Learn more

Was this article helpful?

0 out of 0 found this helpful