No matter which iPad bundle you have, the Vault Pro iPad stand comes pre-assembled for you. If your bundle includes an iPad or if you purchased one as an add-on from us, your iPad also comes pre-inserted into the stand. If you're using your own iPad or purchased one from a different source, you need to insert it into the stand before you set it up.
Your iPad and stand are included in box 1 of your NoAm - Beta iPad bundle. As your iPad is already inserted into its stand for you, all you need to do is:
To help you get started as quickly and easily as possible, your iPad also comes with four Lightspeed apps.
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Install
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Install the Retail POS app and sign in to your account in just a few taps. You'll need to install the Retail POS app and sign in to test if you've set up your iPad bundle correctly. If you haven't set your password yet, please see Signing in and setting your password. |
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Getting Started
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The Setting up your iPad bundle quickstart guide included in your iPad bundle is meant to give you a basic rundown of how to set up your hardware. Should you need more a more detailed overview with thorough step-by-step instructions and videos, the Getting Started app gives you access to the getting started guide directly from your iPad. From there, you can also explore the rest of the guide and complete your software setup. |
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Help Center
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Your main resource for software setup and any and all questions about Lightspeed Retail POS is the Help Center. You can access it from your iPad at any time with the Help Center app. |
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Troubleshooting
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The Troubleshooting app links you directly to the Troubleshooting section of the getting started guide. There, you'll find information that will help you diagnose and resolve technical problems with your hardware. |
1. Turn on your iPad
- On your iPad, hold down the Top button until the Apple logo appears onscreen.
- Once your iPad has powered up, press the Home button to unlock your iPad.
You should now be on Home screen and see the four Lightspeed apps.
2. Join your Wi-Fi network
- On your iPad, tap Settings > Wi-Fi.
- On the right Wi-Fi panel, select your network from the list.
- Enter your password and tap Join.
Your Wi-Fi network should now be listed under the Wi-Fi switch and have a checkmark to the left of it.
3. Install the Retail POS app
- On your iPad, tap Install.
- Tap Continue. This takes you directly to the Lightspeed Retail POS app on the App Store.
- Under Lightspeed Retail POS, tap Get.
- In the alert, tap Create New Apple ID and follow Apple's onscreen instructions. Alternatively, tap Use Existing Apple ID and sign in.
Note: If you're creating a new Apple ID, select None from the payment type options to avoid having to enter your credit card information. As your employees will be using your iPad, only use an existing Apple ID if it was created for business purposes.
The Retail POS app should now be installed on your iPad.
4. Sign in to the Retail POS app
- Open the Retail POS app.
- Tap Sign In.
- Enter your username and password.
- Tap Sign In.
- Select a register.
- If the register is closed, tap Open register > Done.
You should now be signed in to your account and on the Profile screen. From the Profile screen, you'll be able to see the status of the devices you're setting up next and make a test sale to make sure you've set up your iPad bundle correctly.
What's next?
With the NoAm bundle, the Vault Pro iPad stand comes pre-assembled for you. If you also purchased an iPad from us as an add-on, your iPad is already inserted into its stand for you as well. All you need to do is:
1. Set up your iPad
If your iPad is new, you need to set it up. If your iPad isn't new, skip to the next section.
- On your iPad, hold down the Top button until the Apple logo appears onscreen.
- Follow Apple's setup instructions.
You should now be on the Home screen of your iPad.
2. Join your Wi-Fi network
You need to join your Wi-Fi network to install and use Retail POS. If you already did join your network when you set up your iPad in the previous section, skip to section 3.
- On your iPad, tap Settings > Wi-Fi.
- On the right Wi-Fi panel, select your network from the list.
- Enter your password and tap Join.
Your Wi-Fi network should now be listed under the Wi-Fi switch and have a checkmark to the left of it. If you're having issues joining you network, please follow Apple's troubleshooting steps.
3. Install the Retail POS app
- On your iPad, open the App Store.
- In the search bar, enter "Retail POS" and tap Search.
- To the right of Lightspeed Retail POS, tap Get > Install.
- In the alert, tap Create New Apple ID and follow Apple's onscreen instructions. Alternatively, tap Use Existing Apple ID and sign in.
Note: If you're creating a new Apple ID, select None from the payment type options to avoid having to enter your credit card information. As your employees will be using your iPad, only use an existing Apple ID if it was created for business purposes. - Once the installation is complete, tap Open.
The Retail POS app should now be installed and opened on your iPad.
4. Sign in to the Retail POS app
- Open the Retail POS app.
- Tap Sign In.
- Enter your username and password.
- Tap Sign In.
- Select a register.
- If the register is closed, tap Open register > Done.
You should now be signed in to your account and on the Profile screen. From the Profile screen, you'll be able to see the status of the devices you're setting up next and make a test sale to make sure you've set up your iPad bundle correctly.
What's next?
With the EMEA bundle, the Vault Pro iPad stand comes pre-assembled for you. If you also purchased an iPad from us as an add-on, your iPad is already inserted into its stand for you as well. All you need to do is:
1. Set up your iPad
If your iPad is new, you need to set it up. If your iPad isn't new, skip to the next section.
- On your iPad, hold down the Top button until the Apple logo appears onscreen.
- Follow Apple's setup instructions.
You should now be on the Home screen of your iPad.
2. Join your Wi-Fi network
You need to join your Wi-Fi network to install and use Retail POS. If you already did join your network when you set up your iPad in the previous section, skip to section 3.
- On your iPad, tap Settings > Wi-Fi.
- On the right Wi-Fi panel, select your network from the list.
- Enter your password and tap Join.
Your Wi-Fi network should now be listed under the Wi-Fi switch and have a checkmark to the left of it. If you're having issues joining you network, please follow Apple's troubleshooting steps.
3. Install the Retail POS app
- On your iPad, open the App Store.
- In the search bar, enter "Retail POS" and tap Search.
- To the right of Lightspeed Retail POS, tap Get > Install.
- In the alert, tap Create New Apple ID and follow Apple's onscreen instructions. Alternatively, tap Use Existing Apple ID and sign in.
Note: If you're creating a new Apple ID, select None from the payment type options to avoid having to enter your credit card information. As your employees will be using your iPad, only use an existing Apple ID if it was created for business purposes. - Once the installation is complete, tap Open.
The Retail POS app should now be installed and opened on your iPad.
4. Sign in to the Retail POS app
- Open the Retail POS app.
- Tap Sign In.
- Enter your username and password.
- Tap Sign In.
- Select a register.
- If the register is closed, tap Open register > Done.
You should now be signed in to your account and on the Profile screen. From the Profile screen, you'll be able to see the status of the devices you're setting up next and make a test sale to make sure you've set up your iPad bundle correctly.