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Adding locations

If you want to increase your plan's location limit, please email sales@lightspeedhq.com or your Sales Account Manager. Alternatively, you can contact Support to coordinate a phone transfer or a callback request.

Once you've signed in on a computer and have completed the Location details and Tax settings steps on the Welcome page, you'll have entered the information for your first location. If you have multiple locations, you need to manually add the rest of them to your account and enter their information.

Adding a new location

To add a new location:

  1. Navigate to Settings > Locations.
  2. Click + New Location.
  3. (Optional) Customize your Location name.
  4. (Optional) Add a Description of your location.
  5. Enter your location's Address. This will appear on your location's sales receipts.
  6. Enter your location's Phone, Email, and/or Website. These contact details will appear on your location's sales receipts.
  7. (Optional) Use the Select contact method dropdown to add another contact method. Click Add another for each additional contact method.
  8. (Optional) Use the toggles in the Location hours section to indicate which days your location is open. 
  9. (Optional) Fill in your location's opening and closing times for each day it is open. To add multiple sets of opening times to one day, click Add hours.
  10. (Optional) eCom merchants only. Click the Make location visible toggle for this location to show in the list of locations on your online store.
  11. Click Save changes.

What's next?

Setting sales taxes

Create and set sales taxes for your locations.

Learn more

Setting up sales receipts

Customize your store's sales receipts.

Learn more

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