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Enabling negative inventory

Negative inventory is a feature that allows you to identify and correct discrepancies with inventory levels. This allows your store operations to continue normally while recording inventory that has gone into the negative.

In newer accounts, negative inventory will automatically be enabled. For older accounts, you may need to manually enable this feature.

Understanding negative inventory

Negative inventory allows your stock quantities to dip into the negative when items are oversold or oversent on transfers and vendor returns.

You can view the Negative inventory report to see the items with a currently negative quantity on hand (QOH) and the associated negative inventory adjustments. You can periodically run the report and analyze the data to:

  • Identify reasons why your items have negative inventory
  • Correct the negative QOH of your items
  • Maintain the most accurate inventory possible

Manually enabling negative inventory

In older accounts, you may need to manually enable negative inventory.

  1. Navigate to Settings > Optional Modules.

    Settings page with Optional Modules emphasized.

  2. Toggle on Negative inventory.

    Optional modules page with negative inventory toggled on.

  3. Click Save Changes.

To activate the negative inventory setting, employees currently signed in must sign out and sign back in.

Manually disabling negative inventory

Before disabling negative inventory, you need to correct the negative inventory you currently have on hand. If there are still items with negative inventory, you will see an error message, and the setting will not be saved.

In newer accounts, negative inventory is automatically enabled and can't be disabled.

To disable negative inventory:

  1. Navigate to Settings > Optional Modules.
  2. Toggle off Negative inventory.
  3. Click Save Changes.

To deactivate the negative inventory setting, employees currently signed in must sign out and sign back in.

What's next?

Correcting negative inventory

Learn what causes negative inventory and how to correct it.

Learn more

Doing inventory counts with negative inventory

Correct negative quantity on hand (QOH) for multiple items at once.

Learn more

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