Retail POS integrates with Homebase. This integration helps you manage your team more efficiently with detailed employee scheduling, time tracking, advanced budgeting, payroll, and team communication features built specifically for retail businesses. The Homebase app allows employees to clock in, manage hours, and communicate on the go. Features may vary regionally. 

Activating Homebase

To activate Homebase:

1. Connect with your Account Manager to activate Homebase in your Retail POS account.
2. Click the unique link sent by your AM.
3. Follow the steps in the setup flow to sign up with Homebase.

Once the Homebase module is activated and you've signed up for an account, you can connect Homebase to Retail POS.

Connecting Homebase to Retail POS

To connect Homebase to Retail POS:

1. Log in to Homebase.
2. Click Settings > POS Connection.
3. Next to Lightspeed Retail (R-Series), click Connect.
4. Follow the steps in the connection flow to connect your Homebase account to Retail POS.

Your Homebase and Retail POS accounts should be connected within 24 hours. After you received the confirmation email from Homebase, you can continue setting up your account. 

Deactivating Homebase

To disconnect Homebase from Retail POS, connect with your Account Manager to ensure the integration is removed from your account. Homebase will be deactivated and removed from your Retail POS account and billing.

You can manage third-party integrations from Settings > Client API Access. Connect with your Account Manager to ensure disconnected apps have been removed from your Retail POS billing, if applicable.

To troubleshoot the Homebase integration with Retail POS, please refer to the Homebase support guides. You must be logged in to Homebase to access the support guides.